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    LoadMasterz

    4.3 (6 reviews)
    Closed 8:30 am - 6:30 pm

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    2 years ago

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    All Star Moving - Hot tubs? Of course! Let the pros with the experience and knowledge move your hot tub or spa safely and efficiently.

    All Star Moving

    (82 reviews)

    Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)

    Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

    Sebastian Moving Saint Louis - Keller making the load of a 16' Pod look easy.

    Sebastian Moving Saint Louis

    (15 reviews)

    St Peters

    I hired these guys to move an extremely heavy treadmill to my third floor. They were friendly,…read moreshowed up on time and got the job done. They were even able to move it around a tricky corner on my landing. After having bad luck with moving companies in the past, this is the only moving company that I will ever use.

    I did receive an initial quote for moving services. However due to the vague nature of a per hour…read morequote when not knowing how many hours would be needed, I requested a real estimate with times. I was advised that they had someone in the field that could come to my home and give me a more accurate quote based on what was going to be moved. After multiple attempts to contact the person that took multiple phone calls and text messages. I finally setup a date and time for an appointment. The date and time came and went by without any contact. I sent a text and received a response that he was home for the night and could come out next day. I commited to another evening visit again. I reach out for confirmation next day. Now I'm at a site and can't come till next day. So hopefully you may actually get to work with them. If setting up an estimate is any indication of how moving day may be. I will seek elsewhere. I am very disappointed in the experience I had with this highly rated company and not just here on Yelp. Hopefully this is not how they normally do business, because I really did try to give them my hard earned money. Update 4/20/19: I did appreciate the owner reaching out to me regarding the unfortunate experience. I was willing to drop the issue and go with another company. Now the person who was responsible for the bad experience twisted the true on the review. Another reason I am glad I had chosen another company for my move. I hope the owner sorts out this internally with his team.

    Bek Moving - Call BEK for all of your moving needs

    Bek Moving

    (81 reviews)

    Very professional and courteous. Great crew…read more Super fast both on the packing end, loading the truck and unloading at the house. We moved from a condo downtown and they handled it like the professional company they are!!!!

    Be aware: BEK Moving…read moremade a mistake during our move and failed to fully close the water supply line to our washing machine, resulting in thousands of dollars in water damage to our home. I discovered and reported the damage to BEK on 4/27, just three days after our 4/24 move date. Despite this, they denied responsibility. Their denial does not align with their own stated policies: * Their policy states damages must be reported within seven days of the move. Ours was reported within three days. * Their policy also states they are not liable for repairs completed without prior authorization. No repairs were completed -- only emergency mitigation work was performed to prevent additional water damage. We still have unrepaired damage in our home, including a large hole in the wall awaiting repair. BEK's position appears to be that we should have allowed additional water damage to occur while waiting for them to determine next steps, which is unreasonable. Additional concerns: * I have repeatedly requested proof of insurance and they have not provided it. * Calls and emails regarding the claim denial have gone unanswered. * Despite paying a significant amount for their services, tipping the crew well, and providing food and drinks throughout the move, we were not even given the courtesy of a return phone call. Based on our experience, I would strongly encourage others to proceed with caution. If you value your home, your property, and responsive customer service when issues arise, I would not recommend using this company.

    LoadMasterz - movers - Updated May 2026

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