Awesome shop!!! so helpful and had the gear I needed! A+ and Super friendly- you dont need to speak…read moreFRENCH here!

Made an appointment for service on my motorcycle ahead of time…read more Agreed on a time to show up They made us wait outside with the doors locked, while we stood outside and never telling us to go around the back of the shop for service. (Service area opens up a lot earlier than the sales area) and they were inside just looking at us. Lost valuable time due to the service and the fact that we were waiting outside like fools, then as we sit in the lounge waiting for the service to be done, they charge you $1.50 for a cup of coffee! The dealership appears high end and to not even offer your customers one free cup of coffee seemed ridiculously cheap!! We spent $575! Lastly, the service is done, we went to pay, but as we see other bikes being washed before they are returned to the customer, I ask the service manager "is it customary for you to wash the bikes after service?" Reply with annoyance "yes" Me, annoyed and defiant but polite: "so why didn't you wash my bike?" Manager-the quintessential arrogant response was: "you didn't ask". It felt like he was discriminating towards us because we were not French. The staff were very friendly towards other customers, some spoke English so that didn't appear to be the reason for the cold attitude. Other dealerships that we visited in Canada were fantastic and very friendly and helpful. Not this place. Maybe it was because we were Americans

Update: Finally was able to speak to someone who was able to let me know what was going on. The…read moreparts had been included with someone else's (a dealership) order. They sent them back out to me after they were returned.

Purchased a brand new 2022 Artic Cat Rioti 8000…read more The Sales Person was completely clueless about the machine and couldn't provide me with run down on the machine and how it works or any of its options and said to just read the owners manual , Machine Was Purchased For $22,000 Arrived With Low Fuel Light On Empty Fuel Tank & No Spare Belt ,Also Paid Retail Price And Wouldnt Offer Any Discount On Machine Or Accessory's Would Not Recommend Dealing With This Place As They Have No Idea About The Products They Are Selling & Poor Customer Service