This was the worst lodging we have ever had. For the cost of the EF Go Ahead tour there is no excuse for this place to be on the accommodations list. This isn't one of their cheap school education tours.
We contacted the place ahead of time to make arrangements for a larger bed, multiple beds, anything to help us because we unfortunately are not small people. The place said that EF would have to contact them. I contacted EF twice on this subject well in advance of departure and was told they would make a note for us to be accommodated. We received the world's smallest room with an equally small bed. When I inquired about a different room with other bed options I was informed twi all rooms were the same. After speaking with other guests that is not the case. We found a room with two twin beds. We found a room with a queen and two twins.
Our room had wallpaper peeling off. There were large swatches that were dirty. We had no hot water and had to go ask to have it turned on for our room. When we finally got hot water it couldnt decide if it wanted to burn off our skin or freeze us like ice cubes. The room was stifling hot even with the window open and there were only multiple blankets on the bed. No top sheet to use as a blanket. The bathroom floor feels like we are walking on sponges. Not a comforting feeling wondering if you are going to fall through. Everything felt dirty.
Though they advertise that they have WIFI, DO NOT plan on it working. For kids away from their parents this is probably okay. For adults that still need to check into work and take care of adult things this was unacceptable.
With the exception of the food server Patience, who was very sweet, the rest of the staff was unpleasant and gave off the impression that we were just bothering them. They would interject themselves into private conversations then get mad because we had somehow interrupted them. Left us scratching our heads in bewilderment.
Would NEVER stay at this place again. If you have to stay here, avoid room #2. This hotel does not reflect well on EF Go Ahead tours!!! read more