Rude staff. The person who interacted with me was rude. There was virtually no one in the place and…read morezero people outside. Instead of coming with a menu and offering me something she asks what am I doing there... she states that this not a common area and I have to leave. Then she stands over me and says she has to stand there and stay there until I leave. I was treated like a vagabond. People like this deserve no business

This was a weak experience in our opinion. To start with, the service here is awful. They barely…read morecheck on you and we sat there with empty glasses and dirty plates several times. That alone would keep us from returning. The quality of the food is weak in our opinion as well. The rolls are essentially full of filler like too much cream cheese and rice and far too little actual fish. This is the sign of an establishment that tries to cut corners. The tempura shrimp(Baby Shrimp on menu) we ordered was mostly batter and on the bottom it was just all balls of tempura with nothing in them. Another poorly constructed dish. The Almond Roll was overwhelmingly sweet with overkill on the almonds. The other things that we ordered were the Salmon Roll, Tuna Tartare and the Sushi Roll. They all had the same cheap consistency. This is just an establishment that doesn't know how to deliver the experience and compared to some of the other places like Sushi Club in Playa, it needs a lot of work. If you look at the reviews, they have the similar theme so they haven't fixed it at this point.

Super recomendado, la comida muy rica y la atención del personal es magnífica. El ambiente que…read moretiene el lugar igual está muy padre.

Estuve en Cancun de vacaciones y vi este lugar en internet. Mis expectativas eran muy bajas cuando…read morellegue al lugar y no había mucha gente. Pero la verdad me sorprendí de lo bueno que estaba. Mi familia de 8 comió muy bien con dos ordenes familiares. Recomiendo la picaña que estuvo muy jugosa y con muy buen sazón. El servicio estuvo muy bien.

Coming to this restaurant since I was a child and service, ambience and food still amazing. Someone…read moresay consistently is the key for success and Samborns is proof of that. Plus great memories come to life Sanborns is a well-known chain of department stores and restaurants in Mexico, often compared to the former Howard Johnson's chain in the United States. They offer a combination of shopping and dining, serving a variety of Mexican and American dishes for breakfast, lunch, and dinner. Here are some details about Sanborns cafes in Cancun Locations: There are at least two Sanborns locations in Cancun with restaurants: Sanborns Café Cancún: Located at Av. Uxmal San Miguel 22, Av. Tulúm 7-mz 26, Centro, 77500 Cancún, Q.R., Mexico. It's conveniently situated near a bus stop, making it easy to access. This location is also next to the ADO Bus Terminal. Sanborns Cancún (Plaza Las Americas): Located at Avenida Tulum Sur 260 Plaza Las Americas Supermanzana, Supermanzana 7, 77500 Cancún, Q.R., Mexico. This location is within the Plaza Las Americas shopping mall. Sanborns Cancún Gran Plaza: Located at Av. Nichupté 518-Manzana 18, Sin Nombre, 77536 Cancún, Q.R., Mexico. Hours of Operation: Most Sanborns in Cancun are open daily from around 8 AM to 10 PM. Some locations may extend their hours on Fridays and Saturdays until 11 PM. Menu: Sanborns offers a diverse menu, including: Soups (Sopa Especial Sanborns con Pollo, Caldo Tlalpeño con Pollo) Enchiladas (Enchiladas Suizas, Enchiladas Poblanas) Tamales Meats, poultry, and fish dishes Sandwiches, tortas, burgers, and burritos Desserts (Gelatina, Arroz con Leche) Kids' Menu

This was my first stop for food after arriving in Cancún. The restaurant was clean and bright. The…read moreservers were friendly and efficient. We were able to order and receive our food quickly. The food and drinks were delicious. Free wi-fi is available. Menus are available in Spanish and English.

I was referred to this place by a tour guide. He said that this place had authentic Mexican food…read more I was impressed with the COVID-19 precautions. Temperature checks and hand sanitizers were given before entry. The menu can be found using a mobile phone, but it can be a bit tricky navigating the site. Some menu items can be found on certain pages, but not the lunch page. We ordered Enchiladas Toks, chips and queso, and water with a lime wedge. We showed our waitress a picture of chips and queso.... We ended up getting fries with what appeared to be canned cheese on top and lemonade. The lemonade tasted really funky. We didn't want to make it a big deal so we just ate the wrong food and drink. Overall, the food was not great. We also asked for spicy salsa. The salsa were bland and not spicy. This place reminds me of a mediocre restaurant in Houston. The prices are also on the higher side and comparable to what you would pay in the U.S. The service was okay though. She didn't check up on us, but she came over whenever we would wave to her.

Let's just jump right into the meat and potatoes of the situation. From the moment I walked in to…read morethe moment I sat down, this place was quite comforting. The service was a bit slow, but it's no different than any other country I've ever been to, so that wasn't a big deal. The food was great! I came here and ate 2x. The food comes steaming, the recovery juices were delicious (recommend the papaya breakfast juice). However, if you're from out the country, don't expect to get WiFi. I don't know what it is about Mexico that they are SO DAMN STINGY with their WiFi!! Like, damn! So, you will enjoy your food more than your phone, which is good, but how was I supposed to show my food pics to my friends on Instagram?! Hello!!

The cashier was really rude and then when I ordered a burger they messed up my order and they put…read moremustard instead of ketchup in the burger like how weird can u be.

This is one of the first places we visited in Mexico on our road trip. We started out in Cancun…read moreand needed to drive down to Tulum, so we stopped here along the way. This is on the east side of the main highway, so if you are going South, you'll have to pass it and use a Retorno (turn-around). You can see Burger Stop from the road, and there is a parking lot behind it. The lot isn't big, and my guess is that tour buses stop here a lot and park along the road or in front. We had no issues with the car in the lot (even though we were worried because we had everything in there). There is a lot of seating, including outdoors in a nice courtyard. I was surprised at how little English they understood here. We were able to work through our order regardless. My husband had a burger, I had guacamole (wasn't that hungry, and the guac portions are generally pretty big), my daughter had pancakes (because she is picky and has a peanut allergy), and my other child had a quesadilla. The food came out in good time and was good, without any issues despite the language barrier. I enjoyed my fresh guacamole and the kids enjoyed their meals. My husband thought his burger was very good. This was a nice place to stop while traveling, without the hassle of dealing with any parking issues or crowds especially considering we had rented a car.