Dishwasher kept stopping before the cycle was complete…read more Contacted Parnell's to arrange for repair. "We don't do that." (Even though their sign says they do appliance repairs.) So I research the problem and buy from Parnell's the control panel that the internet suggests, for $384. I change the panel. Seems to solve the problem, for about a week. I tolerate the problem for months. Then call Parnell's, as I heard they now have a repair guy. I described the problem and they order "the part". Repair guy comes over, swaps out a sensor. He's there 5 minutes. Says he does this all day long. He won't hang around even through a short cycle, to see if it works. $250. Guess what? Doesn't work. Several calls to Parnell's to get the guy back to solve the problem. He comes back. Says the sensor solves the problem about 50% of the time. Clearly not THIS time! Says we have three options: Pay for another sensor (which apparently has a 50% chance of working), or suck it up, or, if I want my money back they can remove the "new" sensor, and the dishwasher won't work at all (because my old sensor is "long gone"). That is the OPPOSITE of service. That is a complete screwing! Don't let this crappy company screw you!

Our microwave bit the dust and Parnell's had the right replacement in stock without having to wait…read moreweeks for a back order to arrive. The service and price were excellent. Highly recommend.

We purchased a suite of appliances from the team at Genier's and it was top notch in terms of…read morecustomer service, quality of products and logistics. Our Bosch appliances are the perfect fit for our kitchen and have been a terrific upgrade from the previous ones we owned. I can't stress how welcoming, accommodating and knowledgeable the staff and management of Genier's were. The process from selection, pricing and delivery was seamless and supportive. I would highly recommend a visit to Genier's if you're in the market for appliances. A thousand thanks to the team at Genier's! JT

Buying appliances at Genier's was fun and stress free! Casey was incredibly helpful and really…read moreknows his stuff, he listened to me and was able to help me navigate all the options and make informed decisions, I'm super happy with every bit of the process. I was treated like a person, not a number and wasn't pressured in anyway. Genier's carries all the brands so it's easy to find something to love. I'm happy to tell about the wonderful experience I had at Genier's! I definitely will be buying there in the future! In fact, when I needed some propane appliances for my cabin Casey even helped with that too, they really have a great selection. Thanks Genier's

amazing customer service great workers and products 10/10 recommend and just over all greatread more

We picked out and paid for a coffee and end table on September 2nd. After a couple of weeks, I…read morebegan calling to ask when they would arrive and have been told each week that it would be by the end of the week. It is now October 5th and STILL no coffee table (end table just came in this week but leaving it there until both are in) and no one is able to find out where it is! I was told today that it should be in on the 10th. If it is not in, we will be getting our money back and shopping elsewhere. We will NEVER shop at the Brick again :(

We had Dustin here today to fix our dishwasher and stove. Great customer service, super nice guy…read moreand we'll definitely be calling him back the next time. Tammy