Jenny is an absolute gem, was more than helpful, and deserves all of the goodness coming her way.
Approximately 20 minutes into our European adventure, we quickly realized the wheelchair charger we brought to charge my Permobil F3 was no longer functional. As a power wheelchair user, you can imagine panic immediately ensued about how we were going to navigate the remaining 12 days of our trip. Through a flurry of emotions, we called London Mobility desperate for assistance, and Jenny kindly answered the phone, listened to our desperation, and immediately offered to set aside a charger for us that we could pick up the next morning. Not only did she get to the office the next morning early so we could meet her first thing, but she ended up selling us a more powerful charger than we expected to receive. All in all, Jenny is a true hero and the MVP for our trip. I hope she receives the kudos and praise she deserves. I genuinely do not know what we would have done had she not answered the phone that night -- a few minutes before closing nonetheless. THANK YOU, JENNY!!!! read more