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    Lone Star Repair Pros

    5.0 (3 reviews)
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    3 years ago

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    Ask the Community - Lone Star Repair Pros

    Are you like Angie's list? I only need to have my porch roof fixed.

    Hi Tammy I just moved to Texas from PA so I’m currently working on getting all of my accounts set up. If you visit our website and request a quote with some pictures we can get you some more info quickly!

    Don’t See Your Question? Ask Away!

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    Gutter Tex - New gutters/downspouts on backside of house

    Gutter Tex

    (271 reviews)

    Circle C Ranch

    Lowest price of the three companies I considered. Everything went smoothly; they did the job on…read moretime, all in one day. The gutters and downspouts blend in perfectly. And I haven't had any problems since.

    I reached out to Gutter Tex for a gutter installation quote and received an estimate. Before…read morecommitting, I sent follow-up questions about material gauge, installation practices, and insurance documentation -- standard due diligence for any home improvement project. Keith Caballero (VP) responded twice with notably unprofessional emails. He was dismissive of my questions, mocked them as "AI-generated," and suggested my standards were "unrealistic." In the second email, he stated they would not negotiate price or timeline, called me a poor fit, and canceled my proposal in their system -- all without any constructive dialogue. I have no doubt their crew may do solid installation work. But the sales/customer experience is the first impression of how a company will handle problems. If asking questions before signing a contract leads to this kind of response, I'm not confident they'd handle a warranty issue or installation concern any better. I chose to work with a different company. Recommend doing the same if you value being treated like a customer. ============July 2026 - updated after the owner responded====== The business owner is either naivly misinformed or wants to hide facts. They are wrong and I have attached all proof for readers to judge for themselves I left this review hoping the owner would reach out, understand what happened, and use it as constructive feedback. Instead, the response doubled down without verifying the facts. Daniel, with respect -- you were either misguided or too quick to take your team's side without doing your homework. Either way, dismissing a customer's experience without investigation is not customer-first service, and that is a miss. To be fair -- response times were prompt. I just wish the responses had also been courteous and professional. Here is what actually happened: 1. I asked to reduce the scope of work to reduce the price. That is not asking for a discount. Those are two different things. Owner claimes I asked for discount. 2. I asked basic questions any homeowner should ask -- can I see your COI, and will you respond within 15 days if something goes wrong after installation. 3. Instead of answers, the first response mocked me for doing research. The second canceled the proposal for "asking too much." 4. One of my asks was simply: if someone gets injured on my roof during installation, I should not be held liable. That is not unreasonable. That is common sense. Screenshots are attached. I have nothing to hide. I genuinely hope other customers have a smoother experience -- but mine fell short, and I think that is worth knowing before you sign.

    Grizzly Brothers Gutters - Before partial gutter replaced with full length gutter with downspouts on both ends.

    Grizzly Brothers Gutters

    (4 reviews)

    Great service and friendly people! I highly recommend Nick and his brother for your gutter needs!…read moreOur new gutter was color matched to the house and it looks great!

    Excellent service and a more than reasonable pricing for the work we needed done!!…read more Recently had an issue with clogged down spouts and water flowing on the property. We reached out to Grizzly Brother Gutters for an estimate on a cleanout with gutter covers install. We were contacted by Nicholas who was extremely understanding of the situation. He quickly got us an appointment for an inspection and estimation. During the inspection, we found that the existing gutters were installed incorrectly and we had water pooling in some gutters. He was able to get the initial estimate on the stainless steel mesh covers we wanted. But after finding the other issues, he wanted to get us set up with a reliable setup without incurring too much expense. We advised that we were okay with a full replacement and continued with the process. We agreed that upgrading to 6" gutters and 3x4 downspouts was the way to go to address the water flowing issues. They were able to get us setup with a replacement solution in a weeks time. We addressed all the pooling issues and relocated some of the downspouts. The process was extremely painless and they took care of everything needed. **After a couple of weeks we found that a cap had a slow leak above the garage. Everything else has been doing splendidly. We reached out to Nick and he replied to me in a few minutes was able to get someone out to correct this the next day. They even made some additions for us to finish off the look of the gutters. He took really good care of us and we really wanted to show our appreciation for the care they brought to our home.

    Lone Star Repair Pros - contractors - Updated August 2026

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