1. LoneStar

    1. LoneStar

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    Rockport, TX

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    Services - LoneStar

    Deck construction

    Deck repair

    Deck replacement

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    9 months ago

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    6 years ago

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    D & CFence

    D & CFence

    (11 reviews)

    D&C installed a 7 foot vinyl fence around my backyard. They competed on price and then did a great…read morejob on the installation. Much higher quality product than the vinyl fence sold at Home Depot or Lowes and it features a lifetime warranty.

    I really wanted to leave S&G Gate a good review because I genuinely love the gate and fence they…read morebuilt for us. Unfortunately, their service after the installation has been terrible. We purchased a brand-new gate from them less than a year ago, and the fire exit door is already not working properly. These doors are extremely heavy, and during installation I specifically questioned the hinges they were using. I even showed them another heavy door on our property with heavy-duty hinges and asked if they could use something similar. I was assured that the hinges they installed were more than capable of handling the weight and that they stood behind them. Less than two months after installation, S&G had to come back out and adjust the doors. Now we're having problems again. There were also unfinished details from the original installation. When they installed the door handles, they left visible weld holes in the doors and never came back to fill or cover them. For a brand-new custom gate, I don't think that's acceptable workmanship. I've been trying to get this resolved since June. I've spoken directly with their main service agent, Cody, and my contractor has contacted them numerous times as well. Their own office staff confirmed that their notes show we've been calling since June. It's now August, and after months of calls and follow-ups, we're still getting the runaround with no resolution. That's the most frustrating part: I actually love the gate and fence they built. The finished product looks great overall. But when you're spending money on a brand-new gate--especially one that includes a fire exit door--you expect the company to stand behind its work and correct installation issues. Great-looking gate and fence, but unfortunately the customer service, attention to finishing details, and follow-through after they get paid have been extremely disappointing.

    South Texas Fence & Deck

    South Texas Fence & Deck

    (2 reviews)

    South Texas fencing installed my parent's chain-link fence five years ago. Recently a house was…read morebuilt next to them and it was discovered that the fence STF built was 6 feet over the property line. Sherrel tried to give me some lame excuse about how he wasn't there when my fence was installed, and that the contract says it is the property owner's responsibility to tell them where the property lines are located. I called Civil Corp. and they informed me that they had surveyed all these properties out here back in 2007. Therefore, the markers were there when they installed my fence. Also, since he didn't work there, how does he know the correct property lines were not given? They charged my parents $4800 to move the fence to the correct property line. Personally, I feel they shouldn't have paid for any of it. They did offer to split the cost with the company but the owner refused and only dropped the price from $5200 to $4800. Many people suggested I take them to smalls claim court, but my parents did not want to deal with that. I think it is despicable that this company would take advantage of an elderly couple in that manner.

    In April 2022, I paid South Texas Fence & Deck over $20,000.00 to build an enclosed porch with a…read morestorm door to the front yard and another to the back yard. My stated goal to them was to minimize bugs getting in. The storm doors have been a problem from day one. The rear door doesn't open from the outside without a fight most of the time and does not close correctly. The front door doesn't close properly either. Both doors have significant gaps at the top and they do not appear to fit the door frame. I have contacted South Texas 5 times concerning the issues with the doors to no avail. The one time a South Texas employee came out to look at them, he acknowledged the problem but said he would talk to Phillip. Since then, all I've heard were "crickets". I have had another contractor out to look at the doors but, since South Texas supposedly has a 5 year warranty (per Phillip John's at South Texas), I believe it is their responsibility to resolve the issues.

    LoneStar - decksrailing - Updated September 2026

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