If you are looking for security services, find a different vendor. This is a unscrupulous business…read more The contracted security was never delivered. Impossible to get hold of customer service. They will make promises, and then never deliver.

Teyona Thomas earned this negative review for her work with Kent Services. When I moved into the…read moreproperty where she is currently employed, she presented herself as a kind individual with a heart for service. I think most people would feel inspired to leave a positive review after meeting her. However, after six months of getting to know Teyona, it became clear that her priority was to leave Kent Services and secure a full-time position with Greystar at the Highline Apartments. To gain favor with the Highline team, Teyona, while working for both Greystar and Kent simultaneously, engaged in behavior that seemed inappropriate for someone responsible for overseeing the property. This included consuming alcohol at the concierge desk and in local bars, then returning to the concierge desk in the main lobby afterward. I'm not sure if alcohol or ambition is to blame, but Teyona has collaborated with and supported the unethical actions of others working for Greystar/Highline, making it difficult for residents to defend themselves against wrongdoing by those in the office. Her support and silence have created additional challenges for residents, which I am certain is inconsistent with Kent's values and how they wish to be represented. I am prepared to defend any potential defamation claims filed by Ms.Thomas that may arise from my statements, via sworn witness statements from at least four other individuals who have seen the behavior, available recordings, etc.

I hired this company to mount my TV and hide all cables. They did a wonderful job, brought the wall…read moremount, and created the power outlet up top behind the TV. Elliott was very easy to communicate with and professional. I contacted him Saturday and scheduled the appointment for Monday. I highly recommend them and will call them again when I mount my next TV. The employee who came to my home was very professional, timely, and polite.

Olavo was excellent. Provided tons of valuable information that led me to the best system for my…read morehome. Installation was quick and seamless. Cant recommend them enough

I've been purchasing from Alarm Grid for years, and recently decided to replace my Honeywell L5200…read moreLYNX Touch panel that was no longer functioning properly. I put it off for months, but when I finally started researching replacement options, Alarm Grid's videos and information were everywhere--YouTube, forums, and Google searches. After learning that my old panel was discontinued, Alarm Grid's resources clearly explained how to upgrade to the Honeywell/Resideo PROA7PLUS ProSeries 7-inch touchscreen panel, along with adding the PROTAKEOVER module to maintain compatibility with my existing Honeywell 5800 Series wireless sensors. I ordered both the panel and module and received them in just five days with free shipping. Installation was straightforward thanks to Alarm Grid's step-by-step YouTube videos. I did initially have trouble configuring my window and door sensors, but after realizing they needed to be set to "Service 2" in the programming, all my 5816 sensors worked perfectly. I also decided to add monitoring with app-based arm/disarm for just $10 per month. Nicholas Fuller activated my system remotely and made the entire process seamless. Huge thanks to Alarm Grid and the entire team for their expertise, professionalism, and top-notch customer service. I couldn't be more satisfied with the experience!

Switch from FrontPoint was easy and worth it. Nick in support was very helpful. Recommend without…read morehesitation!

This company/owner is unprofessional. I scheduled a date and time to meet on our property and they…read morenever showed and never called to advise they weren't coming. Then rescheduled with them for the following business day for them not to show up again. Ridiculous.

i hired Neville to replace a camera power supply for one of my clients who is located in downtown…read moreMiami. He "no showed" on our Wednesday morning appoint and did answer his phone or return my calls. I tried him again on Thursday and he finally answered and apologized and said he was working on a big job and that he completely forgot. He told me he would be out on Friday morning and again, he "no showed" and he isn't answering his phone again. Bad business practices gong on here! Never again!!!

Jose was incredible. He set up our Ring doorbell and alarm system with ease, walked me through…read moreeverything, and was extremely flexible when scheduling. Definitely recommend working with Jose on any alarm installations.

Jose was excellent. I didn't have a particularly complicated set-up but his communication in…read moresetting up the appoint was excellent, he showed up on time, and he gave me specific advice regarding new hardware that would greatly increase my network and wifi speed in my two story 4,000 sq. ft home. He then came back a couple of days later and installed everything and made sure that my server was connected and everything ran properly. For apple devices only capable of 5 ghz wifi band, I got an increase from about 120mb to about 250 mb. On Devices capable of using the 6 ghz band, I went from 120mb to about 700mb. Then he helped set up my work server so that other employees could access my billing database so that I did not need to have a complicated and manpower intensive way of getting everyone's data into the master file. He went above and beyond the call of duty, was knowledgeable and professional. Highly recommended.

Robbie was knowledgeable and patient answering all of my questions all to find the right service…read morefor us. He was quick, on time, communicative and overall great to work with. His services were also reasonably priced compared to others I've reached out to. I would highly recommend him to others!

If you want good customer service and quick response time than this is the company for you. The…read moreowner is Robbie and Javier is the one who came to do the job. Both were pleasant, friendly and polite. Appointment time was kept and I was kept informed of their eta. If only most business were this easy to deal with. I am so happy with the job, their efficiency and friendly service. This will definitely be my go to locksmith and sec Update: I had to use them again and the owner Robbie came out. He told me he would call when he was 30 minutes away and guess what??? HE DID!!! So sadly atypical of Miami customer service. I was stuck in traffic and he had to wait an additional 30 minutes and he could not have been more gracious and patient. He successfully repaired my issue and his fee was reasonable. This is a business that deserves repeat customers! Thank you again Robbie!