This is an update to an earlier review for which I gave 5 stars. I would reduce to 3 overall…read moreexperience. Shortly after my previous review I call to make an appointment stating I just needed some tweaking to the haircut (I have difficult hair and you never know how it's going to respond). This was within a couple days of the original haircut. Due to scheduling I was unable to get in for 2 weeks. This put about 3 weeks between haircuts. Now I'm sure there are people that get haircuts every 3 weeks, but I'm certainly not one of them. I made it clear that the haircut needed work. I guess because I didn't get in for 3 weeks I got charged for a full new haircut. That was frustrating. The irony came when at the end as I was leaving she told me if I had any issues in the next few days give a call and they'd get me in to take care of it.... Really? I thought that's what I was doing. Not for yet another 50+ dollars, thanks I'll wait. Overall. Stylists do a good job. But not really the best 'customer service'

Highly Recommend this place for everyone. I had 2 appointments here for perming and coloring…read more Chrystal did my great hair cut and perm. My hair color was done by Victoria. I love it. They took care of my hair really careful. Both perming and coloring took me about 3 hours each. Pretty long hah but they have free water/coffee/cookie for you and also great music. Staffs are friendly. Lobe the atmosphere there

I booked my mom a same day appointment to get her hair permed. I called around 1:30p and they said…read morewe could come at 5. They called us back to say that since the salon closed at 8 she would not be able to sit underneath a dryer only diffused. We said that was fine as long as her hair wasn't soaking wet and she had curls. The perm was done, I left a 20% tip on my card and we left. She had curls when we left. The next morning she had loose waves so, we used mousse and a diffuser. By day 5, there were no curls at all. The stylist was pleasurable but with what my mom's hair looks like now it's obvious she did not do her perm correctly. So we've wasted $180 on a hairstyle that is no more. I feel like this salon should've had us come in the next day instead of booking same day and basically having a rush job done to ensure they closed on time. We would have been perfectly fine with that.

I always come here for my hair cuts! I have had multiple appointments and done one walk-in so far,…read moreand have been extremely impressed! I seen brynn (hope im spelling that right) during my walk-in and she was so kind and didn't force me into an awkward conversation, and truly did such a great job with my hair its super thick so i wanted to add a little bit of layers and she did amazing!

I found Kelly through Yelp and gave her a call to make an appointment. She took her time to make…read moresure my hair came out amazing and I am so happy with the final result. She made sure to take in all my requests and had me send her my reference pictures. She was so sweet and charming. I think I found my go-to stylist!

I sent out inquiries and within minutes Kelly responded and was super friendly. I had a great…read morerapport with her from the start and I told her she had full creative control after showing her a photo of what I was in the idea of wanting and to go for whatever she thought would work best for me. I have gotten multiple compliments but truly met a great lady and as long as I'm in this area I will use Kelly for my hair style needs.

Meredith is amazing! My goal is to head to blonde slowly and…read moreas healthy for my hair as possible. She did a fabulous job and my hair looks great! Very excited to come back in a few months and have it done again. I wish she lived closer to home or I'd have her as my regular!! If you live near here she's a must go! ((Included pictures of before and after))

Called the salon to see if I could walk in - and even though Meredith had just left for lunch, she…read moreturned around and came back to the shop to meet me! Talk about service. Asked lots of questions about how I normally fix my hair, and what my routine was, and asked questions as she went along, to make sure I got a cut I liked. Thank you!

Hannah always crushes it with my hair! I have been seeing her for years and she always gets me to…read moremy hair goals and keeps my hair healthy. She takes her time to make sure we are both on the same page for goals and expectations. When I've had to see other stylists out of town due to my job and they don't get it right; she works her magic and my hair is exactly where I want it! This time I traveled 8 hours for her to fix my hair and it's perfect!

Great service. Great haircut. Went above and beyond to make me feel comfortable. Gave me lots…read moreof advice on how to care for my hair and recommended products. Highly recommend.

Everything excellent best hairstylist & quality in Shreveport -Bossier city modern hairstyles &…read morecolor highly respected community customers

I always leave the salon relaxed and thrilled with my hair! Leah Barker is a master colorist and…read morestylist, and her loving spirit lifts me up! The salon is warm, comfortable and inviting. It truly feels like a hang-out spot for friends!

I think this may have been my worst pedicure experience to date. my tech was rude and short when…read morespeaking to me. My pedicure water bowl wasn't working half the time. I asked to move to another chair and was ignored. I asked her msmy other questions about my polish being old, etc and she never responded to anything I asked. She moved my too soon and my nails messed up and she acted upset she had to redo them. I was then moved again to drying station and I tried telling her the drying fan she put me at wasn't working and she argued with me. I had to get some other employees to check and it was infact broken. She never came back and checked on me. I had to go get her again and tell her it was infact broken. She then moved me another fan. I then noticed something had blown onto my nail from the fan. She once again never checked back on me. I had to get another nail techs attention and show them my nail. Instead of taking the polish off and redoing it, they scrapped it off and put more polish over nail making it uneven and ugly. I was told it would take to long to take it off and do it over. We also were never offered drinks or anything during our visit. However, I heard other nail techs offering their customers drinks. To be labeled as a higher end salon, and your prices being more than many others, you would expect a better experience and service but that was not the case. I thought we might be have been offered a discount but nothing was offered although I told the receptionist that we had a horrible experience. We were highly disappointed and will not be back.

I would not recommend. I'm in the military so I have to have my nails a certain length, after the…read moreperson cut them I went to check if they were short enough and I was rudely told not to move or touch my hands. They overcharged and I still had to trim them once I went home since they were not in regs. Not even a week past and half of my nails have come off and I got dip! I've never experienced this before.

Thank you Le'Tonya! She made my experience really easy and professional! They are all so kind and…read moreyou'll feel really comfortable here. She went out of her way to make my hair look perfectly natural! It is gorgeous and people have not stopped complimenting. I will keep her as my stylist for as long as I stay in Shreveport. The salon is clean and chic and they're experienced with ALL hair so anyone can come right in in and get the VIO treatment. Best place I've ever been to. Peep my pics of the outcome. THANK YOU!!!!!

Thank you Mariah!! Absolutely love how she hooked up my tresses. I have to adapt to this Shreveport…read moreheat and hunidity and the hairstyle given is stylish, low maintenance and affordable (depending on ones definition of affordable). After one week I am still sporting the style as if it was just done and have received so many compliments. I will be back in two weeks!