ZERO STARS. Avoid this place at all costs!! This has been the most unprofessional experience of my 30 year career in the trucking industry. Loren and his wife were extremely rude and hung up the phone several times when asked for details on billing. Loren promised to do work that he had no intent to deliver on. We were charged over and above normal cost. Our unit was towed against our approval and held for ransom. There are other reputable companies in the area!! read more

Refused to take the car where we stated. Would not respond for 2 days. Ended up paying over 750.00 for a tow. This company is the absolute worst. STAY AWAY. read more

This guy is a joke charged my friend . 1200.00 to tow a vehicle under 10 miles . Lorens sucks tell everyone

this turd-biscuit tells me to come get my vehicle in 90 minutes. I call an Uber and arrive EXACTLY an hour & a half later... and no one's there. I call the SAME number I spoke to him earlier, and now his story changes. "uh... I meant 'call me' in an hour and a half. we're still busy [over here]." I'll never do any mechanic business with them if they can't even communicate effectively. read more

This guy (Loren) doesn't deserve a star but to get through this post I'll give him a 1. Had an appt to pick up a vehicle he towed and he isn't there!! A call to see when he will be back leaves us hanging as he doesn't know. So we wait for as long as we can since we don't live in Town. We are a 1/2 hr away when he calls but he cannot be there in a 1/2 hr and gives us a time of 4 pm. Unfortunately, we can't make it back at that time due to work. So we try to set something up for the next day. Nope, he can't do that! Doesn't know his schedule? We call in the am and get an appt time for that morning and we are again on time for this appt. As he is writing up the bill he charges us an extra day - WHAT! Tow charge $150. RT $75. Storage $150. AND now he won't accept a card - CASH only. Great! As we are leaving to get the cash he says, "YOUR SON SHOULDN'T HAVE DROVE DRUNK!" Yea no shit but who are you to say that!! I don't feel confident to leave, thinking he may go somewhere to allow another days charge, so I call the Police to see if they can help me out. They really can't but do suggest I keep track of all correspondence with this guy and maybe small claims can help since this is a civil matter. I get the cash at Kwik Trip just up the road. Come back and he is gone. We wait 15 min for him to come back. Loren comes in and is super friendly now. Did the Police call him?? Anyway - $390 later we get the vehicle. His last comment to me was, "unfortunately this stunt is going to cost your son $10,000 when it is all over (meaning the fines, ins, etc...). My last comment to him for the day was, "yep and you had to make things just a little worse for him!" Thanks but no thanks - being a business owner should not allow you to inconvenience people and take advantage of someone who is already down. Sure charge for the tow - even charge $50 more than a normal in Town charge but NOT the exuberant fees we had to pay. So I am working on my small claims case and this review is my start. I attempted to call Loren to see when he picked up the car exactly and he did not time stamp the pick up. Hmmm? He then hung up on me claiming he had nothing more to say regarding this conversation. I have reached out to the Police again to see if they have a time of when the vehicle was towed. They are emailing me the information they have so we will see.... Did they actually tow the vehicle since the keys were in the car? Was the vehicle actually picked up Sunday? 1st lesson is obvious. 2nd lesson is don't allow these businesses to cash out on your misfortune. Just want to add that Loren was so unclassy he let me know he bought a vehicle for $120,000 so running a business ain't cheap. Since he is the business owner he can charge whatever he wants. WOW!! 1 star is too kind for this guy. read more

Absolutely a joke of a business and professional rip off artist! $378 for a so called mechanic who I could tell had no idea what was wrong with my bus but wanted to act like he did. Then they called the cops on me when I said I wasn't paying the bill. Said Mechanic was there 20 minutes or less and my bus started back up and I was on my way all it was was a Regan problem and I handled that myself. The guys are idiots!! read more

I was in a car accident and the police called Loren's to tow my car. Items were stolen from my car when I finally got it back. Use ANYONE else. read more