Delivery is the problem. I have ePaper and Sunday delivery. They failed to deliver on the second week, this would not be so bad if there app was useable. I want a refund but I am told I am stuck until my time expires. read more

I am having an ongoing problem with missed deliveries, then problems with failure of redelivery. The frequency of this problem is increasing to the point I am actually surprised when I go out to find my paper there. read more

If I could I would give this 0 stars. The issue is failure to delivery an actual physical newspaper. I signed up for 8 weeks physical print for Fri / Sat / Sun and struggled to have a physical paper delivered. Initially it was we escalated it etc etc - then someone stated it was being delivered ie accusing me of lying and not realizing I had security cameras to prove nothing was delivered. Eventually a re-deliver did occur to which I assume now they acknowledge the non delivery and know where I live it would just now be delivered. Not so! I had to notify them constantly of non delivery - So I canceled and walking away. Refund? Yes a partial not enough (apparently the digital edition was meant to make up for non delivery - not the same though when I wanted an actual news paper) but I do not need to spend my weekends working out if / when a paper will arrive. read more

LA Times has gotten rid of almost All of their good writers . The o my ones left wrote sensationalistic crap all slanted toward the trend of the day, bias in any direction that can sell papers. BUT TJE WORST THING THEY KEEP SENDING NEWSPAPERS AFTER YOUR PAYMENT RUNS OUT, Without telling you . It's a sleazy stunt , instead of stopping delivery they keep sending you newspapers when you think you have ended service THEN SEND YOU TO A COLLECTION AGENCY THAT SCREWS YOUR Credt. DO NOT RISK SIGNING UP THEY ARE UNETHICAL A HOLES read more

They stopped putting P&G monthly coupons in their Sunday papers only up here in HD. Isn't that discrimination on some level??? No couponers welcome. Now I only get one. In the US mail. read more

Don't bother to order a subscription with them there very spotty on delivery and when you call they say will credit you for that day. I didn't get Xmas day paper I called and they told me it will be there in 45 minutes then nothing so I called back and they said since nobody showed up they'll credit me for the day! I don't want to be credited I want the paper. This has happened a few times in the last few months. I only subscribed for the Sunday paper you think they could get that right? Nope. There very nonchalant attitude was pathetic. They could care less. I will not renew my subscription. read more

Horrible delivery of the paper. Multiple missed days and failed redeliveries. Also took +30 min to reach customer support to cancel my subscription. read more

I've now had five missed deliveries in a two week period and I'm ready to cancel. Calling customer service isn't a help at all. Three of the four other complaints I did not receive a replacement paper. This is nonwaybtonrun a business, and when I'm told by customer service that they value me as a customer, this is a strange way to show how they value me. read more

Made especially obvious this year, the Los Angeles Times is a disgrace to the entire field of journalism. Though I knew from Personal experiences when I lived here 30 years ago that the Times is partisan, biased, propagandistic, and one-sided, I subscribed for the Sunday edition, though I was required to take the Thursday edition also. I wanted the Sunday color funnies and the coupons. Probably I shouldn't have been surprised, but even the funnies pages are left-collectivist, partisan, biased, propagandistic, and almost one-sided! Even the funnies! Although I qualify for membership in the "Never Trump" movement -- I'm voting for Gary Johnson and urging everyone else to do so -- I am dismayed, appalled, horrified, and even angry at the nasty, one-sided, biased, partisan "news" reporting of the L.A. Times. A publication has the right to editorialize about anything -- on its editorial page. And, yes, it has the right to lie, distort, propagandize on its front pages, but shouldn't -- and shouldn't try to call that "news" when it is just more editorializing. Yes, I will be canceling my subscription just as soon as the paid-for period is finished, and I will seek my coupons and my funnies online. In the meantime, I want to express my belief about what a terrible excuse for a "news" paper the Times is and to warn any other fair-minded reader to beware. I'm reminded of and paraphrasing something Mark Twain said: If you don't read the L.A. Times, you are uninformed. If you do read the L.A. Times, you are misinformed. But the delivery person did a better than perfect job. Perhaps if the circulation department ran the whole raggedy paper, it would rate more than a minus number of stars. read more

The LA Times is terribly biased in its news i pick up a paper and right away i read hatred words from LA against our president. Very unprofessional as a news paper. I get that you dont like the president but doesnt me you have to get personal about it the way you perceive your personal thoughts as a news paper. Never buying your news paper again. read more

If you live near the old town area of Upland and are thinking of subscribing to the LA times...DON'T. Worst possible service ever. When you try to cancel service, the LA times say will improve and con you into giving them another chance...they really don't (I've given them 3 chances). Here is a line they use, it's not the LA Times fault, it's the carrier... Well it is the LA Times FAULT, they hired out the carrier to provide the delivery service!!! How is that for not taking responsibility for service. read more