Approach with caution. I first met the owner of Lost In the woods when he had just purchased the building, and the inventory that was left from the Car Audio business that was there previously. I had asked the Audio folks before they had moved from the building if they knew someone who could install a stereo on a Harley, and they recommended "No Legs Customs". When meeting the mechanic I asked him about installing an upgraded system on my bike to amplify both the front and rear speakers, and he told me he could install a Rockford Fosgate amplifier and speakers. I asked for an estimate and he supplied an estimate without specifying the amplifier or speakers to be installed. He told me he would flash the radio and unlock "Apple car play" as well. There were some other things he would do as well as the stereo upgrade including installing a pair of used "Legends" shocks with reservoirs, an oil change, install a DK customs tank lift kit with air diverting wings and a handlebar adjustment.
When I picked up the bike and took it home, the first thing I noticed was a dent in the front fender. I was able to work it out with a piece of wood and I thought "no big deal". Then I found out that the front speakers were the only speakers that were amplified and that I could not hear the rear speakers. On top of that the front left speaker was popping. After riding the bike a few miles I checked the adjustment of the shocks and the left was adjusted different than the right shock. The mechanic told me he adjusted the pre-load and set the shocks at nominal but that didn't pan out when I got to looking closer. Not only was the pre-load off but the left didn't match the right on adjustment, AND the shocks were installed incorrectly. Legends shocks are free floating shocks that are supposed to rotate on a bearing where the shock bolts go through the shocks to fasten them to the fender rail and the swing arm. He had left out one of the shims and bolted a flat washer against the shock pinning it to the mounts and locking it so that it could not float/rotate when the bike moves up and down. I fixed that myself and asked him to fix the stereo. He told me he would check in on it after he got back from Sturgis. A month after Sturgis I decided to contact Volunteer Audio in Tennessee. They are an ase certified automotive shop and 15 year audio dealer for cars and motorcycles and have a huge following on YouTube. I ended up taking the bike to Jay at Volunteer and they sold me another system and the documented a few things about the stereo installation that was done by the owner of "Lost in the Woods" I will back these up with pictures taken by Volunteer and their notes. The amplifier was installed by cutting into the factory wiring rather than using factory connectors. The speaker mounts were installed using drywall screws rather than the factory screws that came out of the bike. One of the speakers had been punctured and was taped up and installed. The rear speakers were never connected and Apple car play was never turned on when the radio was flashed (IF it was flashed). The speakers installed turned out to be car speakers and they were NOT water proof which they must be when installing them on a motorcycle (unless you never wash the bike or ride it in the rain). The speakers retail for $65 on Amazon but he charged me $125 a piece. The amplifier that he installed retails for $279 and he charged me $379.
Also some of the electrical connectors were not crimped or heat shrunk, and as a result some of the wires simply pulled apart when pulling on them. Also there was no ground from the amplifier to the battery. He simply grounded the amp against the stereo head unit, which Jay at Volunteer said was not a good practice or idea.
Another thing that saddened me was that he installed the tank lift kit and adjusted my handlebars but did NOT check for clearance after the bars were adjusted. The bars hit the tank and chipped the tank. I have since removed the tank lift and readjusted the handlebars to clear the tank when steering from side to side, to keep from doing further damage to my gas tank.
I confronted the owner of "Lost in the Woods" (No Legs Customs) and he tried to deny all that he did at first, but then conceded to pay me $500 in reparations saying I could keep and sell the equipment with the complaint that his business had closed and that was all he could afford. That statement was a partial truth and a lie at the same time. He DID close "No Legs Customs" but was still managing and running "Lost in the Woods".
I took his money and decided not to pursue litigation but rather accept my ignorance in allowing myself to be deceived by someone who had no morals when it comes to good business practices.
My advice, to use caution when approaching this man and his business. I wanted to save a buck because I hate paying the Dealer $130 an hour to work on my bike and I am getting old and lazy and don't wanna do the work myself, even tho I can. read more