I cannot say enough good things about this company and the wonderful people that work for them. I…read morehad issues with my sump pump and they arrived in a timey manner and fixed it right away at a fair price. I had another issue with it a couple weeks later due to it not shutting off. He arrived in 15 minutes and fixed the issue. Do not hesitate to call this company. I will only use them from now on for any plumbing needs.

I had a toilet that kept clogging up and a broken toilet flange. The plumber whose name is Greg,…read moredid a an super awesome job. He was professional, personable, and knowledgeable of the problem. He was able to fix both issues in a timely and professional manner. The cost was very reasonable. I would highly recommend "Mr. Rooter of Wheelersburg".

My wife and I had a bad clog in our septic system. We had tried auguring the line ourselves with no…read moresuccess. I called Drain Dr and Mike answered the phone. It was a Saturday and Mike was off and headed to play golf. He stopped by our house anyways, and fixed our problem in very little time. Thanks Mike you're always welcome at our place, as long as you wash up after work lol.

One-day promise turned into 5 days. It was an emergency because my mom could not use her toilet or…read moresinks. They showed up at 10:30 and stayed to 2:30. Next day, they were in such a hurry to leave at 2, they broke the water main. City had to be called and the gushing water finally got turned off at 8pm. The next few days, ONE guy spent a few hours a day "working". My mom's yard is a huge mess. I know better not to pay up front, but I was desperate and thought they would make her a priority. Mike promised to fix a couple little leaks in the basement for my "inconvenience", but they ran with the $6000 plus and ran.

We've been service members plan since the middle of September and noticed our heating and cooling…read morewas inefficient. Electric bills were sky high and KWH usage was outrageous for our 1188 square foot home. We had Accurate out to service our unit as soon as we bought our home. Everything 'checked out.' We called them back out this past February because throughout the winter our shampoo bottles were freezing up in the shower and our thermostat was set to 66 but the heat gun we had purchased read a few rooms in the home to be as low as 54 degrees. Accurate came back out (same technician) and said all he could find was a dirty furnace filter. I found this hard to believe since it had been changed in the last 30 days. We called Eco out for a second opinion. He found our refrigerant to be under 2.5 lbs remaining, a failed TX valve and a coil that needed replaced. Being service members of Accurate's, we decided to call them back to our home to repair. The manager denied this being overlooked by his tech and still charged us $1258. The unit is only 3 years old so parts were under warranty but he still charged us for the refrigerant and the labor. This is absolute fraud and I'm ashamed that businesses continue operating when they display this much disregard for their customers. Not only has Accurate caused discomfort for my family for the longevity we have lived in this home, but they've also allowed us to pay electric bills as high as $600 per month, wasted our time, betrayed our trust in HVAC companies, and probably shaved years of life off our unit. The only true amenity we had when purchasing our home in Frankfort was this HVAC unit because it was so new. Now that our unit is repaired, my husband and I will be doing our due diligence in finding a company we can TRUST and we will be doing business elsewhere

I had to get a new furnace installed. The whole procedure was Excellent. Mike Paul the Sales Rep…read moreand Chris and Tony the technicians were all courteous, professional, honest and very knowledgeable. I have also had Accurate install a Generac Generator and a Split Duct system. All 3 experiences were Great. The only reason I'm leaving a 4 rating is because this project I decide to finance using their finance option. Everything associated with the financing claimed 5.99% interest and 5 year terms. This was just not true. I have a credit score in the excellent range and after I applied and took a hard inquiry hit on my credit report the % rate was 11.7 and the term was 84 months, so a bit of deceptive lending going on, on the bank's part. I would assume Accurate doesn't control the bank but needs to inquire from the bank why these deceptive practices are going on. Again back to Accurate's team I mentioned, top notch operators. Skill set of the technicians absolutely spoke for itself. Journeyman quality work. Good job!!

Had to come back a couple of time to get everything right but he did. Seems to be good now.read more

Hiring this business has been an absolute trainwreck. I was quoted three days to knock out a rough…read morein job. It's now been 21 days. They are always late and that's if they even show up. Jim will not communicate the fact that he is not coming, but he will make sure to provide you with an excuse to why he didn't make it some 12 to 24 hours later. In his guy's taking all my copper water lines they cut my copper heating lines out. Further they didn't disclose the mishap to me, or fix it. I had an HVAC guy come out to the house thinking something was wrong with the unit, nope the plumbers just took the lines. And yes, it was definitely the plumbers because when I directly asked Jim he admitted it was his guys. Lastly Jim requires you to pay for the bulk of the work in advance. It's on me for being the idiot to agree to that and then becoming captive to his timeline because shelling out more money to someone else is absolutely sickening. Luckily this whole saga ends in this message from him "& I wouldn't suggest being a bitch to me!ask some my exes I'll b a bigger prick so u either understand I'm having vehicle issues at the moment or raise hell make yourself miserable totally up to u." Because that's how far it needs to go for me to have enough brains to cut ties and find help elsewhere. This has been an absolute horror story. Only nice thing that I can say is that the two guys who primarily work for him were very kind and considerate towards me. I wish them the absolute best.

I had an excellent experience with this plumbing service from start to finish. They responded…read morequickly, showed up right on time, and were extremely professional throughout the entire job. The plumber took the time to explain the issue clearly and walked me through the repair process, which I really appreciated. The quality of the work was outstanding--everything was fixed efficiently and has been working perfectly ever since. They also made sure to clean up the area before leaving, which shows great attention to detail and respect for their customers' homes. Pricing was fair and transparent with no surprises. It's hard to find reliable, honest service these days, but this team definitely delivered. I highly recommend them to anyone needing plumbing work done!

Josh was quick to respond with my emergency situation. He replaced my water heater elements and had…read moreme back on in a very short time. I would recommend him for any of your needs. Thanks Gilbert Construction and Josh