These people are amazing! I put out a plea on facebook…read morelooking for suggestions of where to take my laptop, and multiple people pointed me to The Computer Shop. I'd already had a not-so-great experience with another repair shop in town. The short version is the staff was very professional, and I had my laptop back within 24 hours of drop off. I thought I needed a new cooling fan, but the technician discovered a small piece of plastic lodged in the existing fan. Once that was removed, my fan worked fine. I cannot say enough good about this place; I'm surprised there aren't more reviews. Perhaps those who know want to keep it a secret. All I know is it was refreshing to experience excellent customer service!

These guys are the best in towm! I have used the computer shop…read moreOn a few other occasions and have never been disappointed. High quality work and a very fair price. My computer is running like new now thanks to these guys. I highly recommend them

Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

Good communication. Needed the plug input replaced. Nicely done…read more Would definitely recommend.