No doubt their products are great, but after waiting 15 minutes to at least be acknowledged I…read morewalked out.

I normally dont leave bad reviews. The manager--I believe her name is Alyssa--was very rude when I…read morecame to this ulta with my daughter. On her phone during our whole interaction and just had an attitude in general. She was more interested in laughing with coworkers than helping us and we felt ignored. Poor management here. We will not be coming back

VERY BAD COLORING EXPERIENCE I requested help on finding a good color mix, the lady helped me and…read moreeven showed me an example for what my hair color would look like. i was very happy leaving the store having had great costumer service and good prices, but when i dyed my hair it was nowhere NEAR the right color. rather than a light pink, it's a very dark brown. not even a reddish tint. i am very displeased, now if i want to re-dye my hair i will have to spend a fortune re-bleaching it. i will never shop here again

From the owner: Sally Beauty at 2176 N Mitchell Dr in Cadillac, MI is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

Love getting professional products at a lower cost. So many great options and the staff is very…read moreknowledgeable. I need them to start carrying mondo products though.

We have gone to Sally's two days in a row. Yesterday, the door was locked as we walked up an hour…read morebefore the posted time said. When asked the girl said "I don't know what to tell you, I'm busy and so is my coworker, I have to have dinner with my parents." Then we come back today and the person working doesn't say anything to us, and then there are boxes where we are looking and the woman says nothing yet still. Will not be going back, bad customer service.

Double booked masseuse was very rude and dumped excessive oil all over myself and clothing, ended…read moremassage early so she could start another customer. Make shift bed behind the cashier station? Really weird atmosphere.

Inappropriate, unprofessional, and unsanitary. I do not believe the staff are licensed massage…read moretherapists. The person dug their nails into my skin, and the overall environment felt unsafe and uncomfortable. I walked out -- this was a very disturbing experience and not a place I would recommend to anyone.