The best medical care center in Pueblo! From the staff to the janitors in the building, I miss them!read more

They wont respond to refill requests and wont answer the phone. They only prescribed my anti…read moredepressant for 3 months, then I couldnt get them to refill or answer the phone. "Do no harm", my ass. I'm in a bad state because of this place. Chloe, I called 3 times. No answer....

I have been going to Moira Sergejev for primary care for about 5 years now. She is very attentive,…read morepays attention to detail, great bed side manner, and gets to know her patients on a personal level. Her patients are not just a number to her and it shows. I have never had any issues with her or the MA's that work with her.

Make an appointment if possible. Got there for a physical and had a 1 hour wait. Staff was…read morefriendly. Only thing had to show drivers license for every room they sent me too. Basically just a run of the mill type of doctors clinic. Somewhat natural about the place. Big parking lot with plenty of parking.

This place is now called Concentra and I went there a few days ago. I had an extremely positive…read moreexperience. I needed stitches because I was attacked and I was bleeding significantly. I didn't want to in debt by going to the hospital. I arrived right when they opened, they took me right away, and they took what was going to be an extremely negative experience and made it tolerable. They were empathetic and skilled. I couldn't have had a better experience somewhere else, it was amazing. I thought they deserved this review!

DO NOT TAKE YOUR LOVED ONES HERE, CONCENTRA EMERGICARE, PUEBLO, CO! QUESTIONABLE BUSINESS PRACTICES…read moreAT WORST, SLOPPY AT BEST. I had to have surgery in Denver last September 24. A few days before surgery, September 19. I caught a common cold. I called my surgeon to ask if that was problematic? They said it shouldn't be a problem as long as it was not Covid, RSV, Pneumonia,etc and suggested I get a nasal swab at my doctor's office. Given that it was a Friday afternoon, my doctor was closed, so they suggested going to a walk-in urgent care and request a swab. I went to Concentra Emergicare on Elizabeth Street and explained my situation. They scanned my insurance card, took my copay, and swabbed my nose. I had no viruses to note, so they gave me an over-the-counter nasal rinse and wished me well. I was there, maybe 20 min. A month later, I get a bill for $353.00!!!!!! I thought that was OUTRAGEOUS! I call my insurance, Anthem BCBS, and ask them why they didn't pay this? My insurance, Blue Cross Blue Shield told that Concentra Emergicare DID NOT SUBMIT A CLAIM TO THE INSURANCE!! I decided to give it until the next billing cycle since their claim apparently had not gone through. In mid November I get a statement from Concentra Emergicare, dated 11-6, saying services provided totaled $383.00, credit for my $30.00 copay, balance $353.00. The bill also stated, "You were not eligible for insurance coverage at time of service." I call BCBS, they reiterate, THEY DID NOT DENY THIS CLAIM, THEY HAVE NOT RECEIVED THIS CLAIM. Then, just days later, I get a threatening letter from Concentra Emergicare saying to pay the balance due or the matter will be turned over to collection!! This was dated 11-8! Most creditors don't go to collection until you are 90 days overdue. I contacted them at the number in Broomfield to be told that they already submitted a claim, which I know is a lie. I have since begun getting collection calls. I have excellent credit and could simply pay this, however, Concentra Emergicare needs to be held to account for doing their job and billing the insurance. Then, I will gladly pay anything left that my insurance plan informs me is my responsibility. Since I have been ranting about this experience, I have run across two other people, with the same complaint, about the same office. What are the odds?????

AVOID THIS PLACE AND GO DIRECTLY TO THE EMERGENCY ROOM…read more I visited your facility on February 27, 2025 - in Pueblo, CO (Invoice # 165608, Approval Code 074827). The doctor instructed me to go to the Emergency Room immediately because your office did not have the necessary equipment. Since NO SERVICE WAS PROVIDED, they agreed to refund the $200 I paid. I received a document as evidence but lacked the company name, logo, or address. Over the past few months, I have made two follow-up visits and spoken to the person at the front desk about my reimbursement, but all I've received in response are excuses. Despite my polite and professional inquiries, I will now file a small court claims case seeking a maximum of $7,500 (CO State Maximum for small claims) for the refusal to return my money. Additionally, I will contact DORA to investigate your staff's credentials and ensure an audit is conducted regarding the activities against patients. Thank you,

horrible experience. active duty service member walking in to receive regular care for back pain…read more told me they couldn't help me at all. why are y'all even open?

They were the only urgent care open until 7pm i've got to the building at 6:45 PM and the doors…read morewere already locked. I called them multiple times and it went straight to voicemail. The hours on the building that the urgent care walk-in times were from 8 AM to 7 PM. Don't waste your time at this business.

What a joke urgent care is on the weekend! Went to the Pueblo Blvd office and they had no X-ray…read moremachine. We left there and drove to the Parker Blvd urgent care and no one was there, even though the door said they were open on Sunday till 5:00pm We were there at 2:30 Had to drive to Pueblo West!!!!

I just moved here from the East Coast and got my kids transferred to this clinic. we visited 5…read moredifferent times and each time was at least 1 1/2 hours of waiting. today's visit was for a mole and waited 2 hours!! Finally just walked out without being seen. Horrible!! Not only are you wasting the patients time when they were on time for their appointment, but you are also wasting the parents time, especially when they are taking time off from work. Do better!

Terrible Care Rushing you to get there 40 minutes early to…read moresit and rot in the waiting room - 40 minutes until you are seen. Then, most prescriptions are WRONG and your referrals never get ordered. Then, the co-pay is charged at the wrong rate. You see the NP, and you get rushed right out the door and your visit was for naught. Don't go here unless you want to go out of your mind trying to correct their medical mistakes.