I saw Dr Grubb in the beginning of March and was told that I'd have to wait until April to see what…read moredates would be available then to schedule surgery. It's the 15 th and have yet to hear from them. I've made several calls and told by office staff they would transfer call to the scheduler and leave a voice mail. I was told she left a voice mail and you can see all voice mails on your phone. I told them that and have called. Numerous times to no avail. The office staff taking calls are rude and very unprofessional. I ask to speak with the nurse or doctor as I wonder if he's aware of this and was told there's no direct number to reach them. I like Dr Grubb but this is ridiculous.

Dr. Mark Grubb is in every way one of the most proficient, kind, determined doctors I have ever…read moremet. My case was extremely long and involved, but he was determined to help make my life as pain free as possible. It was very evident the day after surgery that he had accomplished that. I had had several vertebral fusions performed by other doctors before; but his least invasive technique to fuse and insert instrumentation was almost pain free compared to my other prior fusions. I had less pain the day after surgery than I had experienced in several years.

Much less chaotic to the hospital with infinitely better parking. This building houses my…read morephysician but also some essential services such as lab, dietician, and pediatrics. I think the building itself is adequate but honestly a general office building. The lab services are fairly quick as long as you don't get caught in a bad time. The confusing part is they ask that you first go to an area to check in and do your insurance before going into the waiting room for lab work.

Right across the street from the hospital and way less chaotic. Parking is definitely more…read moreconvenient then the hospital medical office across street. I can't say what all types of services/specialists gave offices here, however they do have a lab if you need blood work - which again is much easier to get in and out of than the lab in the atrium at the hospital. I had a great experience with the staff here and the office I was looking for was very easy to find and clearly labeled. It's technically 2 buildings that are attached so be sure to find out which building your medical professional is in, 1 or 2. If you do go in the wrong building though, it's really no biggie because again they are attached.

Dr. Robert Berkowitz was wonderful. I was nervous and apprehensive. He listened and reassured me…read morewithout any false hopes toward a healthy recovery. I can't thank him enough!

Saw Dr Hayek at his Ahuja location in Beachwood. I will update this review once I have more to say…read more My first appointment was on 02/19/18. This first appointment was basically a "meet & greet" or "evaluate" appointment. I was sent here by my spinal surgeon. The hope is to alleviate my symptoms to avoid cervical spine surgery. I spoke with a Nurse first and then a PA or resident. Then, I met Dr Hayek. The whole appointment was weird. As I seem to have multiple issues within my cervical spine, no sure thing was concluded. We decided on a diagnostic nerve block approach for the worst and most troubling concern. I will undergo that procedure next week. At my next visit, I will update my review to include both visits.

Always very pleasant. He is the 2nd pain management physician (first one pushed narcotics on me…read moreand was very rude) that I am going to and he doesn't push narcotics, which is fine with me. He specializes in the CRPS which I have; and has been patiently trying different procedures to help and always gives me the option if I want to do them or not.

Good Care, Clean facility and professional. They greet you at the door.. without a attituderead more

Wow, just WOW! Did my dad just have shoulder surgery at a medical center or the Hilton hotel? VIP…read moreand 5 star service since we walked through the door and to my dad getting discharged. I must admit, my expectations were low since I saw this was apart of Lake Health system and you don't hear a lot about them. Dr. Gobezie is an angel sent from the heavens above. Such a down to earth person with a loving and giving heart. I wish all doctors were just like him. HA im dreaming in LA LA land for that. but seriously, DR. Gobezie is a role model for the ideal doctor in a perfect world. He is amazing. This is a newly built building on the corner of Chagrin and Richmond Rd. Super close to the Interstate 271 Beachwood exit. This building has only been up and running for a few months so everything is super new and beautiful! Everything is top of the line. Comfy chairs with big screen tvs and outlet stands near the seats for charging stations in the waiting area. They have a coffee shop near the registration desk when you first walk in with great coffee, light bites from Presti's bakery and oatmeal cups!. I had one of the seasonal lattes, Maple! holy yum. Seriously one of the best Ive had. I drank it so fast. Alittle expensive but it was a 20 oz for 5$+ but so good. All proceeds go to charity! again DR. Gobezie is an amazing man with an amazing heart. Staff is so wonderful! Everyone from the custodians, receptionists, nursing assistants, nurses, physical therapist, respiratory therapist, and doctors. Everyone was amazing. Upon walking in, my father and I were greeted by the receptionists, checked in quickly and my father was taken back. I had to leave for an appointment but my phone number was taken for any updates while I was gone. I dropped him off at 8:30 and I returned around 11:15. I was walked over to a tv screen on the wall which showed each patient (not by name but by a code). My father was pointed out and it showed him still in the operating room. His surgery was scheduled till 11:30. It listed the PACU, Operating room, and Post Op room and had a checkmark on each place he would be at so you know where he is at all times. About an hour later, I was directed to a conference room where Dr. Goebezie talks to you by Skype or some sort. There you can talk to him directly from the operating area. Ask any questions. He is such an easy going and knowledgeable guy. He let me know how the surgery went and what he did. About an hour after that, I was able to go up to my fathers room and see him (escorted by another wonderful receptionist). My father had to stay overnight due to medicare, but he was feeling so great, he could of left that day. He was in minimal pain. He didn't even receive a nerve block (he declined it) and didn't even take the Percocet he was prescribed, only Tylenol. He said he felt so much better than the pain he was in pre-op. His room was huge! With a big screen tv. Big bed with lots of buttons and technology. Spacious bathroom, reclining chair and a sofa that turns into a bed if I wanted to stay. On the unit there is a refreshment area which I was given permission to help myself. They had a fridge stocked with different soda drinks, juice, milk, pudding, and jello. Freezer with ice cream cups and popsicles. Also saltine crackers, graham crackers, and Loorna Doones (my dad's favorite). When my father first came to the room, they were out of graham crackers. The nursing assistant went on a mission to find more and came back with a handful of them for my father. The nurse also came back with 3 packages of Loorna Doones. My dad was in heaven to say the least. It meant the world to him and myself. A physical therapist and Respiratory therapist came in to talk to him. They were both wonderful and so informative. Other places they come in and drop off a piece of paper or the breathing spirometer and leave. Here they went in great detail and even I learned a lot while listening. The physical therapist drew a picture on the board to show us what type of operation the doctor did (an implant he created personally). Wow! The respiratory therapist went into great detail why its very important to take deep breaths to prevent pneumonia and to use the breathing spirometer frequently. In my dad's case, he used it during commercial breaks. :) His menu was amazing as well! he could order any time he wanted. There are no set meal times just when you please. I urged him to order something so he ordered a turkey sandwhich which he said was great. For dinner, he ordered the filet and said it was fantastic! I wish I got a picture of it. He was scheduled to leave the next day but I think he would of been willing to stay longer at that point. He said he ordered an omlette in the morning and that it was huge! I cant express how much I appreciate Dr. Gobezie and his staff for taking such great care of my father. From the bottom of my heart, I thank you all! Highly recommend!

Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

Five years later I'm here again with a family member who has stroke symptoms. Busy place, but we…read moregot right in. Note: If your symptoms are not life threatening go to Urgent Care. Staff was quick to start procedures. I asked questions and got answers. Finally a room opened up. There, the nurse went over procedures and meds (I had a meds list with me.) I am very happy with Cleveland Clinic.

Drs here saved my life here and after several rapid response ER Crisis Trauma Team saved my life. I…read moreowe my life to Great Drs and Nurses at Hillcrest Hospital. Everyone here really cares as I was not supposed to be here anymore and all the Caring People here gave me strength to fight four plus years. I feel safe here from minute I walk through ER doors. Drs Trauma Team picked me off floor one night I Coded Thank You for saving me. Drs don't know I drive to parking lot other times same heart racing and BP very high as I wait it out in parking lot for hours scared and confused finally Great Drs solved my mystery medical issue. Thank you for your kindness everyone in medical that is forever appreciated