This review is to complain about the cabin reservation process for Louisiana State Parks. I reserved a cabin at North Toledo Bend 4 days prior to Hurricane Laura's predicted landfall. It was predicted to hit Terrebonne parish. As the storm entered the Gulf the prediction turned to Cameron parish. Since I did not need the cabin nor did we want to go into a hurricane, I rescheduled the reservation to a different date 2 days before the reservation began. Even though I rescheduled to a different date, I was charged a user fee of $125.00 since I rescheduled the reservation within 15 days of the initial reservation date. I rescheduled the reservation in ample time for another family to reserve the cabin if they needed to evacuate.
The state of Louisiana is in dire need to make money on the cabins and regardless if there is a state emergency or not they will make money one way or another.
Six weeks later Hurricane Delta approached with the same scenario. This time we booked a cabin at Wildwood Resorts in Many, La. We had to cancel that reservation as well. But we were given 12 months to reschedule and was not charged any additional fee bc we cancelled within a 15 day window.
If you are booking a reservation to escape a hurricane, Do Not use a Louisiana State Park. read more