We purchased a home and seller agreed to pay for certain roof repairs. Pretty much everyone said…read morethe repairs were done and a receipt was provided showing it was paid. Fortenberry roofing kept reaching out, asking when they could complete the repair... At which point, we reminded them that the roof was already repaired & provided a paid receipt by the seller. The manager reached out, informing us that while the repair had been paid for it has not been completed yet and they wanted to know when they could go out and get it done! We are thankful for their persistence and their integrity! You can bet that when the entire roof needs to be replaced, they will be the ones we call! Great customer service is very valuable!

Will not honor its Warranty, uses cheap parts that can easily be destroyed by natural elements in…read moreless than 1-1/2 year. Unprofessional Kelley F. laughing and asking me to "kill the squirrels" to avoid damage to my roof. He sent me a new Estimate to fix his cheap work, and demanded up-front payment, no Warranties after that. This is after completed work and payment of over $17,000 for sub-standard pipe-flashing-boots, destroyed almost immediately after installation and a Warranty that Owner will not honor.

very dependable and honest. Work was done as promised and looked great! They answer all your…read morequestions!

From the owner: We are a local business with over 60 years combined experience in the roofing trade, we provide…read moreworkmanship for the domestic and commercial markets. Do you simply need to replace an old roof, have a leak or have obtained hail damage...

I hired JFerg for a new roof on my modest home in Austin after a hail storm 5 yrs ago. I was going…read morefrom a shingle roof to a metal roof. I was promised some things in the contract before the but found once the started. They were trying to pull back and charge me certain extras that we had agreed would be included in the price. None of the workers that showed up were local or English speaking. So communication was very difficult. I had issues after was installed, and it was very apparent at that time that this company really didn't know a whole lot about metal . I explained to them that water was not rolling off my back patio in the proper manner and was cupping underneath the ceiling of my covered patio creating water damage as time went on. They couldn't offer me an educated explanation as to why that was happening nor could they give me a decent remedy for fixing the problem. After a lot of wasted time. Coming down to Austin from Lubbock (their home base) after a hail storm should have been a red flag especially when they didn't have a local crew. My personal opinion is that maybe they grew too fast and lost the roots of the business which would be customer service as well as learning how to manage money. I'm not terribly surprised that unfortunately they're in the position. They are now. Good news is I found a wonderful local company. That is very educated in metal roofing. I had the six months ago and they have given 100% plus in customer service and meeting all of my needs... And the water is flowing perfect off the patio now. way to go Green Knight Metal Roofing

I have to brag on this company! I made an effort to come write this review today because JFerg has…read morebeen such an amazing company to work with. They put a roof on five years for me 5 years ago and it's still going strong! Today I called because some shingles blew off due to extreme wind, and they came to fix the issue the same day. This company is dedicated to their customers, and will not let you down If you choose them.

I was given the run around from day one and not one but one of many items that got changed, when…read morethey were going to start the roof, how I was to pay etc I am very disappointed from a company 41 years in business, I would think they would have bugs worked out by now. I was also surprised that the people putting on the roof were allowed to drink, I guess that is a question I will ask before ever getting another roof put on.

We are buying a house and it needed a new roof. I called Roof Master and spoke with Shaun Carr. He…read morecame out and I had a detailed estimate very quickly. They had the roof completed within a week. It looks great. Shaun was very professional and knowledgeable. The work crew did a great job on the installation. I would highly recommend them.

Came out did the job, sort of anyway, after an argument with the office came out to finish the job…read moreproperly.

The whole experience was flawless. The project manager and owner were so proactive and supportive…read more They helped with the insurance company and kept me in the loop with everything. The cost was what I anticipated and I was informed of the quality of the material, which was reassuring. The contractors were awesome!! Everyone was very professional and respectful. I can't express how grateful and thankful I am to Roof-Tech!

This company does not do what they promise on their own estimate. They didn't shoe up when…read morepromise, also damage two cameras didn't offer to replace.

Armor was recommended by a close friend who is a friend of John Barbosa. I have to be honest and…read moresay I was leary on choosing a company I had not heard of also my last roofing job was done by a friend's relative and had a negative experience. John did a great job explaining the details of what was going to be done. We were impressed by him because other bigger name local companies were just in and out and didn't seem to really give a damn if we chose their company or not. Armor did exactly what was expected and more John was able to increase our claim by pointing out some things that the insurance adjuster missed. Luckily our insurance USAA adjusted the claim and we were able to get out chimney completely redone and reinforced because the original contractor did poor craftsmanship. I was surprised the chimney didn't come crashing down during the strong winds we had a few months ago. We were so satisfied with the roof work that we decided to hire Armor to put up a brand new privacy fence with a beautiful stain at a more appealing price versus the big name local fence companies. Our experience with Armor was a positive experience and would recommend doing business with them. Our two little dogs Nikko and Bella were impressed by John as well for those dog parents looking for a roofing or construction project