Most laid back dealership I've been to, easy straightforward no pressure.marcia and Chris helpful and knowledgeable - our experience in and out driving away 2hours. I say give them a try for a truck or car jeep dodge or ford read more

Terrible place over charging . Done a computer flash on my truck charged me 26.09 when I ask what for said rags .

When the sales staff assured me on 4 or five occasions that my long anticipated new vehicle would be delivered to my new address I believed them. But as I was moving out of state I double checked! I triple checked! Altho I risked being an annoying customer I even quadruple checked. Could they assure me that they had submitted a correct change of delivery to the dealership in Arizona? They assured me my vehicle would arrive at the dealership in Arizona. Months passed! The communication arrived that delivery was to be made today! I was so thrilled! When they informed Me that the vehicle was being delivered to Kirksville Missouri I thought they were joking. How could they have screwed up? I was livid. The lackadaisical approach to handling the situation should concern anyone considering doing business with this dealership. There is no other way to frame it. I was lied to. This does not bode well for any business. For a car dealership which had initially impressed me during a simple service visit to utterly and completely dropped the ball and fail so miserably it is obvious, buyer beware. Take your business to Columbia, go to Iowa. There was no offer on the part of this dealership to transport the vehicle to where we now lived. There had been plenty of time to assure delivery to a different destination than where the order had originally been placed. There was no offer to secure transport. There was no offer to share the cost of transport with me. The fact that there was no apparent remorse or any effort towards correct team their error or to make it right astonished me. Deplorable, Insensitive and Inept are the best descriptives I can come up with when it comes to describing the experience I had with this excuse for a dealership in Kirksville! read more

I'd like to take a few minutes and do some FREE advertising for Courtney Lovegreen and Lovegreen Ford! I've given Courtney a few weeks to reach out to me and apologize for the absolute worst business/dealership customer service I've ever dealt with before I decided to do some advertising for them! Courtney Lovegreen has had plenty of time to rethink the decision that was made on a vehicle I purchased from them. I purchased a truck from John Mccurren at Lovegreens. When I called John to ask him if the vehicle was still available, he told me yes, but it's in the shop getting an oil leak fixed, but I could still come look at it. So I went ahead and went to Lovegreens and looked at the vehicle. The vehicle was on the lift with the passenger side front tire off and some of the turbo applications. I told John Mccurren that I was very interested in the truck and told him to call me when the truck was fixed. I also put a $500 deposit to hold the truck until they got it fixed until I could drive it. I got the call from John Mccurren telling me the truck was fixed and ready to go. (Fast forward) I purchased the truck with the understanding that the oil leak was fixed and good to go. When I got the truck home, I realized that the truck was still leaking oil. I contacted John Mccurren and Corey Waddle about the leak, and they told me to bring it back, and they'd get new seals ordered and replace them again. After they replaced them the third time(they replaced them twice when it was in the shop the first time), Corey told me that one of the seals was rolled is why it was still leaking oil. I get the truck back again and realize the truck is still leaking oil after I get it home. I contacted John and Corey again and told them it was still leaking oil and I was going on vacation, and they could have the truck all week to get it fixed right. I get a call while on vacation from John saying I need to stop in and talk about the truck. They replaced the seals 4 different times, and it was still leaking oil! John proceeded to tell me that the reason it was leaking oil was because the turbo was going out of my truck, and it was going to cost me $1990 to fix it! REALLY? How in the world can a mechanic misdiagnose an oil leak 4 different times?? I was told the oil leak was fixed! I would have never purchased the vehicle knowing it was still leaking oil. Why am I responsible for paying for the repairs when it was supposed to be fixed before I purchased it? Is it my fault the mechanics misdiagnosed it? I asked John if I could talk to Courtney Lovegreen about it, but she was at lunch. I told him I'd like to set up an appointment with her to talk about the repairs. John called me a few hours later to tell me that Courtney Lovegreen would not meet with me because we would probably just end up getting into a fight about it! REALLY?(she never would talk to me). That just blew my mind....lol. I never raised my voice or anything toward John to make them think it would end up in a fight. John told me that he had to be the middle man between Courtney and I since she wouldn't talk to me! ABSOLUTELY UNBELIEVABLE! John told me that Courtney Lovegreen would offer me a 20 percent discount off retail price on my $1990 estimate, and that was all she was going to do......lol. Really? Basically, take it or leave it, she was done. I didn't know it was my responsibility to pay for your shops misdiagnosed oil leak that was supposed to be fixed before I purchased the vehicle. I own my own business and deal with a lot of people, and never in my life would i treat a customer like Courtney Lovegreen treated me!! Don't buy from Lovegreen Ford! read more

Lovegreen Ford - Bad reviews from Facebook - Car Dealers Near Me - Kirksville, Missouri

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Amazing customer service. Really helpful and nice people. Reasonably priced for car repairs.