company comes in your hospital room and keeps coming back until you accept hospice. They are pushy and rude. They make empty promises and are not going to help when something goes terribly wrong. They talk you into "letting your loved one go". Don't let them tell you that they will help extend life as long as possible, believe me, it will end quickly. One day my family member was sitting up in the hospital talking, and laughing with a lollipop and 2 yrs of life estimated by doctors. The patient went home that day with hospice for assistance only, not end of life care. They had an emergency situation come up, that needed immediate help in which instead of recommending a hospice revoke and hospitalization, they **talked my family into seeing that "letting go was best for us all" because they had been through enough. They died 31 hours later. We never said goodbye. We live with regret. read more

If I could give this place 0 stars I would. I have lung cancer and in pain quite often and a lot. Don't dare ask for any pain medication because you won't give you any. This place is a joke. I would rather die in pain than to ever deal with this place again. They are a joke. Do your research and look at there lowest stars. If you have loved ones that can't advocate for themselves and are with this program I would find a different place. If they will treat people with a sound mind like this can you imagine how they treat the ones that are not. read more

My dad was officially diagnosed with failing kidneys and liver 6 months ago. He decided to take the Hospice route and was able to stay at home with my mom up until the last 3 days of his life. Lower Cape Fear Lifecare made an impossible time bearable and peaceful. EVERYONE on staff from the front desk, nurses aide, RNs, to the social workers were WONDERFUL! Everyone was so kind, helpful, thoughtful and accommodating. You could tell that they cared deeply for not only my dad's comfort & peaceful farewell but also wanted my mom and I to feel the compassion and understanding as well. I would highly recommend this facility for anyone's loved ones that need assistance/hospice care. They helped make the best of a very sad situation. read more

Horrible communication, unprofessional workers, horrible experience! I would NOT recommend using this business! TAKE YOUR LOVED ONE AND RUN FAR FROM HERE! Can't even file complaints because can't get higher ups to meet with you or even return phone calls. The care given was questionable. Concerns were ignored. MY LOVED ONE DESREVED BETTER! read more

I just spent the past 3 days at Lower Cape Fear life center - my best friend had one more day after I left. The loving care and compassion from the staff was incredible. They provided for my friend as well as for myself and other family. My thought is that all the staff are this way but Michael/Sally/Linda on the RN side, Breanna, Hannah & Lexie on the CNA side, sweet Daisy in housekeeping, Renee in Social work - I can't thank you all enough. read more

I have left some time to grieve for my brother, but disturbed to why Lower Cape Fear Hospice rejected my brother & not allow him to spend his final days with his family. The wonderful staff at Onslow Memorial, Doctors, Nurses, Social Workers called everyday trying to get him transferred, for eight days. We were told he "was not quite there yet" by LCFH. Was it because he was a Veteran? Or because he suffered from Mental Illness? Was his insurance not right? Or was it merely that he was not knocking on deaths door loud enough? Three days prior to his death he told my eight year old grandson that he had nightmares of passing alone, he just wanted family. This was relayed to LCFH, and still nothing. We were robbed of our final time with him. Lower Cape Fear Hospice.....thanks for nothing. Grieving Family read more

To me and my sister, this was a peaceful and tranquil place to spend the last week of our father's life with. We tried to do it at home, but he was too sick. The nurses, doctors and staff at LCF Lifecare were more than attentive not just to Dad's needs, but ours as well. We felt at home for that week. And we felt that Dad was more comfortable there than he would have been at home. The tranquility alone. Even the lighting in the room made it better. And it was quiet. He'd been in a hospital and then a SNF prior to this so life had been chaos. This was nothing like that. And not having to worry about cooking dinner each day b/c there was usually always a donation of food in the kitchen. Each room has it's own outdoor private sitting area with plenty of nature, streams, trails surrounding the building to take walks, sit, read, etc. I just feel that it was very peaceful there and took away a lot of the the stress that may have been experienced at home. read more

Dr. Albert Meyers disrespected my family and I on March 30, 2019 in room 12 at Lower Cape Fear Hospice. It is very obvious that he is uncomfortable in a room with African Americans. My sister was transferred from NHRMC to hospice today (3-30-19). As her young grandchildren stood at her bed totally heart broken that their grandmother would not be coming home as they had thought, Dr. Meyers lectured us in a very hateful condescending tone for visiting her. Dr. Meyers made negative comments about balloons that were transported from the hospital with her. I stood and watched as tears ran down her 14 year old granddaughter's face. We were so sadden by my Sister's declining health condition that we were left speechless. How could a man who calls himself a physician, one who is supposed to provide medical care to people speak to a family grieving the declining health of their loved one so rudely? What kind of compassion does this man Have if any? He showed absolutely no respect to us. I whole heartedly believe that it was because we were people of color. If the circumstances had been different meaning if my sister was NOT a person of color this whole condescending incident would not have occurred. read more

Lower Cape Fear Hospice Care was a blessing to me and my family during the passing of my father this past year. They were there every step of the way providing guidance, assistance and support during this disheartening time. Their staff was compassionate and respectful and the facility was clean and organized. I cannot thank them enough for the care they gave us. Thank you. read more