former employee. check on your family members. there leaving them and the sun. and there having…read moreheat strokes someone just died with bleeding in the brain from where staff dropping them from shower lifts. and its being covered up. nurses are not listening to cna's when asked to get medical help for residents and much more. im sorry this is coming a little late. but it takes a toll on ones mental health when you care and see elders getting mistreated and cant speak for themselves i have been retaliated against. racially discriminated against. with audio to prove the mistreatment amongst staff speaking out open for questions and concerns from family and current staff.

Beautiful and well-run nursing home; such a great asset for the community!read more

Always Good Company Home Care is an exceptional in-home aide business. Founded in 2013, they are…read moreknown for their kindness, compassion, and customized non-medical senior care. AGC prides itself on matching clients and companions based on similar interests, and on helping seniors maintain their dignity as they age by keeping them actively engaged. Their saying "we aren't sitters; we are doers" is so true. The owner Elsie Shields has been a close friend of mine for over 25 years, and is just as wonderful as she seems. She is passionate about her work, and committed to ensuring that Wilmington's senior community is treated with the decency and kindness it deserves. You can trust AGC to go above and beyond for you or your loved one. They were voted "Best of the Cape Fear" for 2024 for exactly that reason.

What an amazing company! I don't know what I would have done without them during the last year. The…read morecaregivers are so professional yet friendly.They made my mother feel very comfortable. They understand the way the dementia mind works and they are able to work patiently at that level. Administration is always so responsive and understanding. My mom has found a true friend in her caregiver and my dad can leave her without worry.

!! PATIENT CONFIDENTIALITY BROKEN!! I came in not being able to breathe was being yelled at. no one…read morewould answer my questions. i got mocked. When i was asked if my labs could be shared i said NO and then the nurse in this photo her name is Savannah says "oh i heard yes" she turned to her colleague behind her and said you heard yes too right. Then shared me labs. disgusting human being as she smiled. after the phone call i said "i said no you just broke PATIENT CONFIDENTIAL and mocked me saying it to me shrugged her shoulders i told the doctor and he goes "well" then continued on!

I'm a retired hospital nurse, so I notice things. I can't say enough about the whole OR experience…read moreI had here last week for a knee replacement. Everyone was very kind, professional and knowledgeable. My surgery was seamless, from pre-op to recovery to my hospital room, then next day discharge home. I had a hip replacement up north five years ago and it was a nightmare. I don't hand out compliments if they are not merited. Well done!!!

EMS came promptly as I called after midnight. I informed the paramedic to take me to Duke or Chapel…read moreHill. "We have to take you to the nearest ER facility". Do not take me to Novant Hwy.17 in Bolivia for unmentionable reasons. With that said, where is the closest reputable ER? We will take you to Dosher Memorial Hospital, they are good. I hesitated, but what choices did I have. I am very critical about the different facilities, after all, a terrified patient and family members are depending on the good care and everyone's Knowledge, competence, professionalism, bedside manners, and hospital septic condition let alone diet. One's life depends on the hospital team. The ER Doctor on duty was extremely busy (as expected in ER). Nurses and aides tried to get all my vital signs blood test, EKG, Cat Scan and information. Despite their busy schedule, all managed to be congenial and kind. despite my lack of patience. Dr. Kaitlyn Reta came and intelligently explained the ifs, buts and why's of my symptoms. She was professional, and factual. Dr. Reta listened and took the time to explain the complications of one affected organs which compounded the other organs. My collapsed veins were a struggle to work with for the technicians, but these nurses and technicians were gentle and patience. It's good to know that Dosher Memorial Hospital has elevated their standards and one can be proud to say that Southport now has a reputable Hospital. LAJS

Had foot surgery today! Mellissa was my pre op nurse. She has a great sense of humor and great at…read morestarting my in line. Dr Wild was my anaesthesiologist. She was also very caring and a great bedside manner. All of the staff was wonderful! Dr Satterwhite did my surgery, and he had been great since my very first visit a year ago. Front lobby check in staff also very warm and friendly. This is my second time at Dosher and both were great. Hopefully I want have too much pain but recovery is long. They were pretty busy with surgeries this morning, but everyone seemed well taken care of. Kudos to all the staff!

My friend has been here for two years. Since my first encounter, the administrators, nurse,…read moreactivities director and the aides have been spectacular. The facility is beautiful and well maintained. The memory care unit is so caring and in tune with the needs of each resident. Simply the best!

Arbor Landing's Horizons Memory Care unit is NOT for every memory care patient. It is ONLY for…read moreyour loved one or parent IF they can still walk, talk and feed themselves, which they do not tell you when you sign a contract and move in. They do not have two person assist and at least 70% of dementia patients lose their motor skills during late stage and at that point, Arbor Landing will give you a 30 day notice to move your parent, which is what they did to my mother. If they tell you that your parent can 'age in place' and live out the rest of their life there, it's not true. My mother was unable to walk so they left her in her bed, which she fell out of twice and bruised her face, and told me that it was against their policy for me to get her out of the bed myself to put her in a wheelchair to go outside for fresh air. I had to move her to a nursing home after they asked her to leave and she died two weeks later from the stress of changing her environment. I would not recommend this place to anyone.

I recently moved to Wilmington, and I'm looking for an internist. I called Coastal Internal…read moreMedicine (CIM) and asked to speak to someone about the practice. I was transferred to Jane who identified herself as the front desk person. I asked about the number of medical staff in the practice, and how referrals are handled. Jane wasn't friendly and treated me as if she didn't understand why I would be asking questions about the practice. I asked to schedule an appointment, and Jane told me someone would call me on Monday (it was Friday) to schedule an appointment. I asked if I could make an appointment right then, and she said, "No." I never received a call from CIM. Based on other reviews found on Yelp, and my experience with CIM, I suggest finding another more reliable medical practice.

Unsafe Medical Advice and Lack of Compassion for Senior Care…read more I am writing this to caution other caregivers managing complex medical needs for senior parents. My mother was a patient at this practice, and the experience was deeply concerning. The Medical Advice: When I sought guidance with Jennifer Miller on how to safely wean my mother off a psychiatric medication (Cymbalta) that was causing extreme issues, the provider's advice was to stop it abruptly ("cold-turkey"). I was told to simply "let her go through withdrawals" and take her to the ER for an IV if she began vomiting or became dehydrated. As an advocate for my senior mother, I knew this was unsafe and unacceptable advice. My request to use a slow, compounded tapering method was completely ignored. The Outcome: I had to seek outside specialist care to find a safe path forward. After finding a new care team that supported the slow, compounded taper I had researched, my mother is doing significantly better. The extreme "crash and burn" cycles she was experiencing have stopped, and she is much more alert and present than she has been in months. The Office Environment: The lack of professionalism from Jennifer Miller's nurse was also a major issue. While trying to resolve a critical prescription delay for a medication my mother needs to eat (due to an esophageal condition), I was met with sarcasm and told, "We have other patients." My private concerns were repeated within earshot of others in the office, which was completely unprofessional and dismissive. Final Thought: If you have a loved one with sensitive or complex needs, please be your own advocate. We have moved to a new primary care physician and a psychiatrist who actually listen. My mother is finally in safe hands, no thanks to this practice.

Dr. Blair and his medical staff are extremely knowledgeable and very thorough with their patients…read more Dr. Blair is my main physician; however when I need a sick visit his office finds a medical staff member who can provide me with the care I need. All of which I am very confident and comfortable with. I highly recommend this office for your health care.

I have not been a patient but came today to fill out paperwork for hubby to be seen. He doesn't…read morehave a doctor and getting older means some things come up may need addressing.. his blood pressure is one. It was easy to find and was well kept and clean. The receptionist staff were very nice and friendly. Hoping they will be able to get him as regular patient. He doesn't need anything crazy but in town where we live it's all big business medical offices. I was impressed by what I saw today.

The physical Terapy and Occupational therapy department was very very good. attentive uplifting…read morepositive motivational! Jessica, John, Julious, Sierra! top notch therapists! nursing staff and CNA's not so much. I had trouble with getting my medicines, which sometimes disappeared. I finally went down to administrators and filed a complaint with then 3 times in my 10 week stay. magically my medicines were found. I had to bring some meds from home. Fish oil being one of them. They were unable to provide this for 2 1/2 weeks. They have a problem with the pharmacy delivering medications I would rate the nursing staff and CNA staff a 3 stars. there were a few nursing staff I want to give a 5 stars to! Todd, Sabrina,Dana, CNA Coco and Stacy. room cleaner also Pat! you made my stay there for 10 weeks tolerable. I stayed for the PT and OT department primarially.

Ashley house keeping and Samantha unit coordinator Deed to be recognized for the above and beyond…read morejobs they perform at North Chase Ashley always goes above and beyond her job duties and cleans mom's room with pride and quality and Samantha the unit coordinator always offers her assistance and lends a hand to help my mom on and off the bathroom and always makes sure mom is alright these two employees need to be recognized for always going above and beyond Also Sylvia goes above and beyond always check in on mom whether she has the 600 hallway or not