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    Lowe's Home Improvement

    2.3 (35 reviews)
    ModerateHardware Stores

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    Garden area in Lowe's Gun Barrel, TX
    Kitty M.

    Actually I give no stars. I was in the garden center of Lowe's looking at water sprayers on 6/14/21 when a 20 pound box fell from the top shelf (12 ft+ above me) where boxes were stacked without a safety net to hold them in place ...like Home Depot has. The box came down and hit me on the head knocking me to the ground. Several people came to help me. Some took pictures and called for some assistance. I spent the day in a neck brace getting a cat scan at a local emergency room. Lowe's did pay for the medical part. The next day, I get a call and a claim number for an incident report. I missed the call. Got the voice mail. It's been over a week. I've called Lowe's Claim to speak to an agent everyday. No response. I email the agent. No response. I'll bet they don't put up a net either. Protect your customers Lowe's, or you won't have any.

    Perfect example of Lazy!!!!!

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    1 year ago

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    7 years ago

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    6 years ago

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    8 years ago

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    4 years ago

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    5 years ago

    Like waiting on your mentally handicapped cousin to help you. Zero help. The associates can't find anything. Worthless.

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    14 years ago

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    10 years ago

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    9 years ago

    Before driving 30miles I like to know if they have what I need. Can't get them to answer the phone and if they do they hang up on you.

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    13 years ago

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    8 years ago

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    14 years ago

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