Excellent customer service!!! Went there for a U-haul rental and when the guy hooked up the…read moretrailer my truck was not sending signal to the brake and turn lights. He helped me find the correct fuse and get the problem solved. Thank you for going above and beyond.

I purchased a refrigerator and dishwasher. Fridge went out in a year and dishwasher was never…read morehooked up. The person installing the dishwasher slid it in and told me he forgot parts and would be back in a couple of weeks, he never came back!!!! Called them and told them about this and told them I had plumbers look at the dishwasher and they all told me they could not hook up the dishwasher as there were parts missing. He finally came back and started arguing with me about the dishwasher. He was rude and I STILL HAVE NO DISHWASHER HOOKED UP!!!! As he was leaving he yelled at my daughter and slammed my door.

I had a washer that wasnt spinning out, they told me it was the motor. So ok i replace the motor…read more365.00 dollars later and then my washer let water out all iver my floor and still had standing water in it. So then they soday to check the eta on it, then i get told that im basically a liar and that they trust the technicians word over mine. So i kindly replied to them that i wasnt no longer doing buissness with them.. very poor review and service...

Fast response to our problem. Shawn and Logan did a great job! Great follow through!…read moreWhen we purchased new washer and dryer they gave us a great price and explained everything carefully. Very satisfied!

I'd give a zero star if it were possible, our fridge was out for a week and called and asked "hat…read morein hand" for an estimate of when A&A would be back out to fix it; the tech called me back shouting that he had 15 other calls and didn't appreciate having to talk to me to explain when he'd be ready to do our repair. He hung up on me. I have never had an adult conversation less perplexing or insulting. Horrible experience, horrible.

Adrian was courteous, friendly and efficient. We'll call Affordable in the future as needed.read more

My dryer timer quit working so I called Affordable Reair on a Monday morning. The man came out that…read moresame day, told me he'd fix it the next day IF he could find the part in town. He did just that and was here the next day to reair it. The cost was $375 or so, but getting it fixed that quickly made it worth it. Lid, the man was extremely nice and called before he came each time and gave me a price BEFORE he got the part!! I could not have had better service and he was a kind gentleman to deal with. I HIGHLY recommend this business

Walked in and out. Smells like cigarette smoke - which is not something we wanted a used couch to…read moresmell like. Didn't see a soul.

Very unhappy with this store bought an ice box that doesn't work it's been two weeks since we got…read moreit and the freezer doesn't even get cold. Trying to get a hold of someone who works there is an act of Congress. So here we go driving out there again today. I just want them to make it right.

Have shopped for years, but today, it was very different. The helper seemed much younger than in…read morethe past. I needed to get some chain cut and the kid helping me asked an older associate what you cut chain with! When I finally got to checkout, only checkouts were do it yourself ones. No problem until I got to the chain which I had been given a slip of paper with the skew number and I also had one bolt and 3 nuts which you can't scan. The Associate at self checkout was deep in another issue for another customer and told me it would be best to go to the service desk. Soo I completed the checkout of the items that I had scanned, when to the service desk waited probably 10 minutes for someone to help me. Gave him the slip with info for the chain and he was confused. Said he was new and did not know how to enter it, he tried but could not get it, 5 more minutes. He called over another Associate who also explained she was new but did finally figure it out plus she had learned that morning how to deal with nuts and bolts, another 5 minutes. So checkout took about 20 minutes. Need to train staff or have someone who knows how to do stuff available. Not the experience I'm use to at HD.

Horrible experience here with Jim in the nursery area. I called at 11am to find some sod for my…read moreelderly parents, he assured me the had some. I drove 30 min from Hesston to Hutchinson. I walked in and said I came for the sod we talked about on the phone. He said sorry I sold it. I'm so upset with this. He said he couldn't have saved it for me. This will be the last time I ever go to this store. And I will let others know of this too. I would have liked Jim to offer to call around for some sod at other places for us since we drove all that way.

In March of 2023, my Samsung washing machine would not complete a spin cycle…read more Samsung recommended I contact Herb Snow & Son which I did on March 13, 2023. I was told it would cost $130.00 to come out and diagnose the problem + $120/hr labor plus the cost of the part. I was charged $195.00 for the part + $209.99 for the labor + $30.37 tax = $435.36 I later discovered the machine was under warranty. Herb Snow & Son was informed that it was only 2 years old, so they knew it was under warranty and never mentioned it to me. I was under the impression it had a 1-year warranty, when, in fact, it has a 10-year warranty. I found out later that the part Herb Snow sold me for $195.00 sells on Amazon for $21.99. Samsung told me they would have replaced it for free had Herb Snow had only called. At the very most, I should have been charged to come out and diagnose the problem ($130.00) plus labor ($120.00) for a total of $250.00. I ended up being charged $435.36. This amounts to an overcharge of $185.36, and overcharge of 42.58% Avoid these people as if your life depends on it! If you use them after reading this review, you deserve everything they are going to do to you! The only reason they use lubricant is to hold the sand on! I am surprised that local law enforcement doesn't require them to wear a mask and carry a gun.

We visited this store to look for used appliances and picked out a washer and dryer on the floor…read more We didn't have them pull it out from being tucked in next to the other appliances. It was scraped up on the side, but we didn't see it until it was delivered. They told us the delivery fee was $50, which we paid. On delivery, the two guys banged up the back door getting it inside. They flooded the floor with water. The plug ins were too outdated and didn't work so they went to Ace Hardware to get a different set. The washer still did not work. They couldn't get it running. We called Herb Snow store to let them know we were not accepting the appliances. We arrived at the store for a refund. The owner told us the washer was working now, and it was in the back if we wanted to look at it. We said that we didn't want it. She would not refund the delivery fee of $50. She said that it was delivered. We said we didn't pay for delivery of appliances that didn't work. She said, "We delivered it didn't we?" We were out $50, and banged up door.

This laundry is by far the best I've ever had to use. It is super clean. Plenty of washers and…read moredryers. Largest washer cost $5 then $4 and $2. Quarter for six minutes in dryers.