I just had my Pursuit 280S w/twin Yamaha 250 outboards service by them (they now call themselves…read moreNaples Bay Marina at the same address 3470 Bayshore Drive, Naples). They are certified Yamaha mechanics and they did an outstanding job. My boat got its 100 service, they fixed what was wrong, finished BEFORE the promised day and charged a fair price. And the boat was SPOTLESS when I picked it up. I'm not going anywhere else from now on.

First, they're supposed to be certified mercury mechanics ( I went on the internet to find them),…read morehorrible customer service and incompetent mechanics. Brought my 15hp merc to them Dec 27th 2017, picked it up 4/14/18 STILL not running!! They lied to me about parts not being there, they lied about working on it, cost me $280 and still wasn't running. My friend and I got it running in ten minutes once I got it home and after I had to go back to get missing parts!!! It was a simple fix "small engine 101 course"- the butterfly was closed the whole time which was why it wasn't getting gas/air/vacuum, it didn't need gaskets ( I always used non ethanol) ,it didn't need to be cleaned in a sonic parts cleaner, it didn't have a blocked exhaust !!!!! They told me it had spark, compression and was getting gas ( which it wasn't) but wouldn't start !!! They ruined all of my winter fishing. They accepted the job, told me it was about an hours labor then I was given so many excuses ie " sales before service", boat show, guys out sick ect. I called weekly and sometimes twice weekly and was told it's next on the list repeatedly. IF you do business with them it's on you, has to be the absolute worst experience I've ever had with any business, I just can't say enough to reflect the incompetence of this outfit. Why can't I give them negative stars !!!!! -5 would be my rating. I don't know if this place is under new management but if you find a good review then it has to be from previous owners or a relative of the new owners.

From sales to service, Naples Boat Mart is fantastic. Chris Judd was wonderful throughout the…read morebuying process, and the attention to detail Sean (service) continually provides is as good as it gets. Great experience all around.

I believe that at one time this operation ran a tight ship and had a pretty good name. That is not…read morethe case anymore. I just had the kind of buying experience you hope will never happen. It started with false advertising, leading to a bait-and-switch. They advertised a Sportsman with a 2019 Yamaha 250... After we started putting the deal together, we discovered that it was really a 2018. The Garmin was advertised as a 12-inch but turns out to be a 10-inch. All the information we had led us to believe a trailer was included. At the close, we found out it was not included. We had been told that they would have the engine records for us, but at the closing they discovered there were none. The financing was bizarre....The finance guy sat there and told me that 10% was a good rate and an $800 payment was good. This after their ad in Boat Trader showed a payment around 350 as doable. After we found that was just more BS we were told "it must be your credit". Don't think so... our credit at that time was over 800. There's more but just know these guys give used car salesmen a bad name.

Aaron provides amazing service. We had an issue with a brand new motor and called gulf shore for…read moreadvice. We have never met but he treated me like a 10 year customer. and the motor is running!! Scott

From the owner: Here at Gulf Shores Marina we always try our best to meet and exceed our customers expectations. In…read moretodays market this is a hard task to achieve. Yet with our proven quality well trained professional staff comprehensive marine knowledge, and vast boating experience we are up for the challenge. It is our pleasure to offer this valuable service to you. Why dont you give us a try and see how we can save you time and money. Actually go right now and print your money saving coupon for your next service. By land or by water, Gulf Shores Marina LLC is easy to find . we can guide you to the door or dock.

Would not recommend this service company. They replaced my hi pressure fuel pump for 1300 dollars…read moreand engine was unchanged --still bogging and stalling. I had my fuel scrubbed and ran some sea foam through engine. No improvement. I suggested that my web review indicated it might be a clogged vst screen or injectors. I was now 1600 dollars into this with no change in engine status. They sent me a letter saying I was trying to direct their work and they wouldn't work on the boat any longer. I had been totally civil with them just questioned why they couldn't figure out the problem. They walked after charging me 1300 and engine unchanged. I engaged another service company who promptly diagnosed and repaired the engine for 1500. The problem vst filter and injectors just as I had suggested to Garland. Did I need a hi pressure pump in the first place --probably not. Low fuel pressure likely a function of clogged vst. So they not only mis diagnosed the problem but we were also unable to fix the engine not to mention likely charging me for something I may not have needed. Very poor customer regard.

From the owner: Mercruiser , Volvo , Crusader , Yamaha engines Parts…read moreavailable OEM parts - call with your serial numbers and model numbers

This is in response to Michael K. Sounds to me like you…read moredidn't do your research/homework on your purchase concerning the size motor that you purchased with your boat. Can't blame them for what you didn't do. Any time I make a purchase for that amount of money I usually spend time on forums seeing what other people have done. It's best to learn from their mistakes instead of making your own. No type of dealership is perfect whether it's cars, boats or motorcycles and Boater's Landing is no different. You should always do your research and be on your guard when you deal with salesmen that work on commission... Here is a photo of my boat that I purchased from them. It is also a Key West 239FS but it has a 300hp on it. It will do between 50-55 mph depending on water conditions and load.

I wish I can say that my experience was amazing but UNFORTUNATELY it was not. I purchased a 2018…read morekey west brand new so that son was safe along with my self on the water. After a year in the boat has had multiple minor issues that Billy lied and told us was under warranty, refusing to fix by saying "its my problem" . We purchased a 239fs powered by a Yamaha 200ph, if you call any other dealership they will refuse to ever take the boat on trade due to be WAY Underpowered. When I brought this to Billys attention, he told me "tuff shit I already purchased it" after that he asked me if I wanted to trade my boat back in so he can collect another percentage of commission. I could not believe this actually came out of a business owners mouth. After calling calling around to other key west dealers, I have found many others are treated the same. I would suggest asking around before pulling the trigger like I did. From out customer service to how

Excellent customer service and professional staff. Reasonable prices and quick turnaround. Would…read morehighly recommend

My experiences with Sawyer's is nothing short of fantastic. I live about 70 miles from the shop and…read morewill take my boat to them without hesitation. Was having an overheat issue with a tournament coming up in 10 days. They had my boat fixed in 4 days with extensive work completed. I've called from the water, and they walked me thru an issue over the phone which saved the trip. Another time a tech met me at the ramp and diagnosed an issue on the water. My boat has been to them 4-5 times with different issues and always left satisfied. This is how customer service should be. Honest, dependable and knowledgeable service.