Great Products for businesses. Was able to get a lot from them that I needed. Usually stuff I would…read morehave to get in Vegas. Saved me a Trip. Defiantly coming back.

From the owner: Janitorial supplies. Cleaning supplies, carpet cleaning supplies, floor cleaning supplies, toilet…read morepaper supplies, paper towels supplies, restaurant cleaning supplies, restaurant paper supplies

I found myself in a pinch needing a couple of specialty screws (6-32 x 7/16") to finish an optic…read moreinstall--the ones that came with it were just a bit too short. The manufacturer wanted $7 for the pair plus $11 for shipping. Amazon had packs of 50 or 100 for $6-$13 with shipping included, but the earliest delivery was Monday. As a last-ditch effort, I checked the local big-box stores, but nothing looked promising. Then I remembered McFadden-Dale and decided to make the trip before they closed. They didn't have the exact 6-32 x 7/16", but they did have 6-32 x 1/2". The staff was incredibly helpful and took the time to check the thread pitch to make sure they'd work. Best of all, four screws cost me just $0.56 instead of nearly $20--and I didn't end up with another 40 or 90 extras I'd now have to find uses for. Their credit card system was down, so it was cash only. They also close at 2 PM on Saturdays and are closed on Sundays.

If you're ever looking for a tool, nut, bolt, screw, adhesives, sanding items.....anything - you…read morecan count on McFadden-Dale to have it. Often times I'll go to the general home improvement stores and only find the most popular items - which is understandable. Or, if they have some unique items, they'll only stock a couple pieces and not enough for what I'm needing. Often, I'm looking for unique sizes of different nuts and bolts. On top of it - I'm also looking for stainless steel and specific compositions with different heads. This store is so vast! There's so many aisles and if you haven't been here before, it can be overwhelming. However, everyone who works here is SO NICE. I cannot say enough about their knowledge and willingness to help - even walk you to find exactly what you're looking for. This place is really a one-stop shop for me on so many days!

Great general Hardware store. Been there dozens of times. This place has old-fashioned service…read more The personnel will help you find what you need! I go all the time with a concept for a project, and I describe what I am trying to accomplish, and they will help brainstorm how to make it. I love the place! The other bonus is that even though they compete against the big box hardware stores, their pricing is at or below the national chains.

Love this store now that they have resized its even better. The staff is very friendly and the guys…read morein the back where all the hardware counter is man let me tell you they really know they're stuff! I was looking for a certain speed nut and came here looking for and they answered my prayers. If you in the area or working a project and want to avoid the big name stores stop and give them a shot. I'm sure they won't disappoint.

Came in here looking for a trailer pin adapter because my boat trailer is 4pin and my truck is 7…read morepin. I swung by AutoZone first and they didn't have it, but saw this true value and thought "long shot, but I'm here" I was shocked, their towing section was huge! Right when I walked in, I asked the staff if they had a trailer section. A really nice guy took me right back to it and they had the somewhat hard to find adapter I needed and a lot more. Friendly girls up front rang me up. I couldn't be more impressed with excellent service and selection!

The staff here are very helpful and accommodating. Everyone was professional and friendly. Did a…read moregreat job matching paint color. Really great store to shop at.

"You can find it at Ace!"…read more The best of all things are here at Ace Hardware. We needed a few things for the house and while in this parking lot, nostalgia got the better of us. So let's go in. You forget just what Ace sells ? It's been forever since we have come across this brand . As a young girl these were the hardware store. Not much anymore. It's a Lowe's or Home Depot. Now that we know where they are it can be a great thing when we need "house help!" From the moment that you walk in the door so many individuals are asking "how your day is going!" The quality of the conversations that are present in the store are very important. It's intoxicating to keep the happy and healthy. All that energy will run deep as you search for what the house needs. Whatever you need, "Ace Hardware can make it happen!" Let's go and make the house happy and get the best of life happen . Thank you to all the individuals of Ace for making our house happy and our shopping experience possible and exciting.

I had a small fixit list to get- a duplicate house key and a toilet handle, and look at bird seed…read more When I walked in, I thought an employee was greeting me but it was a man from a solar company. Definitely didn't like that at all. He has a display right past the door. An actual Helpful Hardware Man did greet me when I got past the weird solar display. I asked if they still make keys and he offered to do that for me. He also said he'd come find me when it was ready. A total of 3 employees greeted me while I was shopping. Very helpful! The key was ready quickly, I found the toilet handle and decided not to get the birdseed. At the register was a refridgerator for pies. This was another odd display. The pies were sold out. I noticed more stock throughout the store than a previous visit, different items yet quite a variety for the amount of space they have. I'll always come to Ace for my hardware needs and hope they'll still be around.

They have everything that I have needed and are a lot more local than a Lowe's or Home Depot…read more Prices are reasonable and selection is really good. I have purchased quite a few things here and I am never disappointed.

I'll give 3 stars as they selection and convenience is good, but this hardware store has to have…read morethe most unhelpful, unfriendly, rude employees i have ever encountered. Maybe think about hiring someone with a personality? Is the work environment here that terrible? I'm done going here, i'll take the drive to the ACE on Horizon and Stephanie, even better selection and the owner and her employees go out of their way to be helpful.

I came into this store a few days ago because I was helping a friend move into a different bedroom…read moreof her house, which involved dismantling a bed/moving the parts downstairs. We had allen wrenches, but were missing the exact ones we needed for dismantling the bed. Fortunately, there was this Ace Hardware store just down the street, so I figured we could go in and see if there were any possible inexpensive solutions. An associate asked if I needed help (I unfortunately didn't catch the guy's name) and I mentioned the predicament, admittedly somewhat worried I'd have to buy a whole new allen wrench set just to get the one that I needed for the job. He took me to a place in the back of the store with old allen wrenches people had donated, often left over from similar bed/furniture dismantling/assembly jobs, and these were free. He gave me the option of taking a few and seeing if any of them worked. I did take about three of them, and fortunately, one of them got the job done! If I'm in the area and have any further hardware needs and the like, I'll definitely be coming around.

Very handy location. They don't have everything you need to build a house, but they have a lot to…read moremaintain one. Friendly staff, veteran discount, and a good snack display!

I owe the 2 dudes working in the morning a dozen donuts. came in needing a 2 pole amp for a trane…read moreAc. did not have a valid license as this is not my exact trade, gummed it up with a couple of Hispanic techs waiting in line showing them my unit I was trying to fix. all the folks in the store that I spoke to were incredibly helpful in helping me to simply verfiy that I had probably found the faulty part. Was charged 20.00 for a part that a service tech was going to charge a min of 350 to come and install. I had never done any work on any ac unit in my life and it took about 30 mins using zero power tools. in the hot asf Vegas sun. ac has been working flawlessly since that day. only stipulation upon purchasing without a contractors license was no returns. I figured at 20.00 I could afford to take that risk. I'm just glad I had real folks and not mouth breathers behind the counter and the next time I'm back in Vegas. im showing up on a Friday at open wit mf fancy donuts.

I wanted to give a shout out to make them a great counter guy help me with my shopping experience…read morehere I will be back here to get all my stuff for my air conditioning company he took very good care of me he made sure I got the right stuff very pleasant to deal with and gets back to me in a very timely manner with all my "thank you so much thank you for making my decision to buy all my equipment through Ferguson Nathan give him a raise!

In a perfect world, we leave the big box stores behind and only shop at stores that care like Ace…read moreHardware. This particular location on Tropicana at Durango is so much larger than meets the eye. I loved the personal service here, the organized rows, and the well-curated selection of merchandise. I originally went there for Car Key Duplicates (which are the best deal here, skip the dealership!) and left with an armload of goodies you'd be hard-pressed to find elsewhere. Ginger Chews, Sarsaparilla, and beeswax and who knows what else? It all felt very Pacific Northwest or a caring hardware store I used to frequent in West Hollywood. I will be back on my next home project and for basic maintenance supplies, too. This Ace location is ACE and lovely. Pleasant shopping experiences make a difference. This store works to earn your business. :)

This place is absolute trash! Went in back in October for some Traeger pellets and the customer…read moreservice is awful, you can't get a hello or a thank you from anyone behind the register. You can get harassed by the solar saleswoman behind the desk who won't leave you alone though. Went again this week for more pellets after telling myself not to give this place business. I should've known better! Woman behind the register just sitting there paying more attention to her cellphone, male employees in back yelling and shouting profanity while I had my grandkid with me. At checkout, I noticed one bag had a hole and pellets were falling out, cashier told me to go put it back. Why, so it's someone else's problem? What a joke! I'll dive to the southern highlands location instead

Found Sunoff Blinds and Solar screens here on yelp. Spoke to Ben and he came out measured and gave…read moreus a very fair price for our front windows that we had the rest of our home windows. The quality is great and no issues with the I stall. Highly recommend

This has been an okay, yet a little disappointing experience with positive resolve in the end…read more Having seen the other reviews on this company, I had higher expectations that things would be customer focused and efficient. I called on a Friday night close to closing time to see if I could schedule with them to get an estimate on some window solar screens. Ben wound up calling me back to let me know he can come by on Monday morning to get me an estimate. He came on time at 9am to get measurements and provided me a quote thereafter. That initial meeting was the only pleasant part of this experience because the communication after I made the half payment was horrid. Ben mentioned that he would be in another country on a trip the following day after the estimate was provided, but let me know that in two weeks the product will be ready and installed. Two weeks passed and I never received any follow up regarding our install. I also never received the digital receipt and invoice I was told I would get for the payment I made so I made sure to keep the text confirmation to him directly along with my payment detail on my end. I followed up with the company and called three times to speak with someone regarding my installation and product. I received no call back all day and called again the day after. This was when two weeks had already passed. I texted them on their business text line thereafter when I received no follow up. I had to text them twice for me to hear back from Juan (JD) who explained that he was in charge of things while Ben was out of the office in Indonesia. When I expressed my frustration with the fact that no one has contacted me regarding the product and installation, he said "do you want me to help you out or not?" That response was incredibly not empathetic because I was expressing my frustration that it took me asking them 5 different times regarding the service to get any feedback. He connected me with Caesar who was the one doing the installation. Caesar contacted me saying that he would be at my house Thursday to do the install. Thursday, he calls me again to say the product will be in after 330pm so he will have to move the installation to Friday. Caesar said he would be at my home by 9am, but no communication at all till after I called and texted after 910am to receive a text from him saying he will be 30 minutes late. Despite the lapse in communication, Caesar and Miguel both made the ending result of this experience better. They were both polite and took their time to make sure everything was aligned. Both of them deserve 5 stars alone. Aside Caesar and Miguel, communication has honestly been quite bad with this company and the way it was handled when I followed up was quite rude and lacked empathy for the frustration. No client should ideally have to contact the company various times to be acknowledged for the job to follow through. Price for everything was fair, I just wished the customer service was better. Currently, still waiting for an invoice record since the company has not provided that after I tried to call again multiple times to make final payment. I know with travel and everything factored that it wasn't all one person's fault for the horrible communication, but the service just wasn't what I expected because Ben seemed to really care when I met him for the initial estimate. I understand delays, but I had to re-explain the project to Juan (JD) and Caesar because Juan (JD) didn't even know who I was and addressed me as another client named Camila. The whole process after initial estimate was a headache because the staff wasn't prepared and had I not called or texted to follow up multiple times, my project would have been even more delayed. Juan made "promises," he didn't intend to keep because Gina from the office line called saying he never intended to send over the invoice today and that Ben would be the one sending over my warranty and invoice info. Not a great impression of the company as a whole and I am still waiting for the invoice and warranty details. In the end, however, I have to say Ben is trustworthy for his product quality and escalation service. He contacted me as soon as he touched down and provided me with what his staff could not. I know things fell in the communication pipeline when he was away, but I appreciated his urgency to fix the issue.