The family is wonderful. William is a great owner who master's customer service. The crew that did the work on the other hand, not so much. The lines are not cut in cleanly at all and they left paint everywhere (for example dripping down my sink fictures, my bathroom mirror, my leather recliner, my treadmill, new shower door, etc). They removed the popcorn ceiling and though they used plastic, somehow wet debri ended up on my bedding. They installed new hardware on all my cabinets but I had to get them to redo most all of the handles because they were not installed plum and level with the cabinet doors. And I had 3 cabinet door hidnges strip right out of the cabinet. Thankfully my husband had some calk and screws so I was able to fix them. They cleaned their rollers and brushes in my yard which ruined my grass and they left painting equipment IN my bushes. They also did not double coat my trim in several areas nor did they prep the stained trim that was painted. The calking has all dried and shriveled leaving large cracks between my cabinetry and the ceiling in several rooms. This work was done a couple months ago and there is paint chipping everywhere. I also just found out the reason my master bedroom was not warming up on cold nights. When they moved the vent cover to paint the baseboard and tried to put it back they shoved my vent out of the floor casing causing all my heat to escape into my basement. This increased my power bill by 28%!!! This was the final straw to my desicion to do a review. Is the popcorn ceiling gone, yes. Are the rooms painted, yes. Is it a great job? Absolutely not. I am very disappointed at the price I paid for the quality I received. And this was all after my punch list was completed. Again, the owner is an amazingly hard worker but the crew that did my work was aweful. read more