They kept trying to sale me on their wellness plan that wouldn't cover anything but an imaginary…read morebehavioral issue they made up to sell my cat anti anxiety medication. I went their for an appointment to have their teeth cleaned and all they did was a few tests to see that his teeth weren't why he had behavioral issues...the appointment was supposed to be a teeth cleaning. Not anything related to behavior. They quoted a price on if his teeth and it was a lot. That's when they switched up and started selling me their health plan that would never cover anything I needed but the anxiety pills they wanted to give my perfectly fine pet. I told them to let me know what needed to be done with his teeth after I dropped him off. They literally did nothing but check vitals and bloodwork which was basically a redo on the tests they did two weeks prior that came back fine. Now my cat is struggling to eat his food even wet and won't get the care he needs because that appointment took my pto time and money I needed to do his teeth

My German Shepherd puppy was severely sick, 106.4 temperature, severe weight loss, and it really…read morelooked like she might not have made it. They got her right in, and went hard to work straight away. It was a scary time, I thought I was going to lose her. Three days later, through hospitalization, she responded to aggressive IV therapy hydration, nutrition, antibiotics. They kept me posted every single bit of the way, told me the truth, and they worked very hard. They seemed as emotionally invested as I was. They kept the prices down to a minimum, worked with me on the bill. They saved her life, and I will forever be grateful. THANK YOU ALL SO MUCH!!!!!!

Sean took a lot of time to explain all of our options and went as far as telling us what we should…read morechange with our previous insurance company if we stayed with them. We chose to go with him because of the time he spent really looking at our situation and working with us. I highly recommend his office - everyone there has been super friendly!

I have had car insurance, homeowners insurance and other kinds of insurance in the US for more than…read more13 years. During that time I have met and interacted with more than a dozen insurance agents. Sean Steimel is by far the best insurance agent I have had the pleasure to work with. He's incredibly professional, thorough and takes the time to explain and understand your true insurance needs. He's the first insurance agent that has actually sat down with me to explain insurance coverage that I had and didn't need and the insurance coverage that I needed and didn't have. Don't look any further as Sean is hands down the best insurance agent you can ever find.

Most professional and down to earth Agent you will find out there…read more Adam will go to the ends of the earth to get you the exact coverage you need. If you have been looking for an Agent the buck stops here.

Agency provides poor customer service. Does not return phone calls or respond to voicemails. I had…read morebeen a customer for 23 years. Never had a claim but when I had my 1st one was a horrible experience. Had to escalate from a local level many times due to non responsiveness. DO NOT RECCOMEND! Also saved about $800 switching so I found out they were way overpriced.