I called months ahead and scheduled appointments with Dr. Saunders for me and my Mon. The day…read morebefore the consultations, I got a call from the doctor's assistant cancelling the appointments due to a change in the clinic's business model and its innability to take new patients or any kind of insurance. I was not even asked if I was willing to pay out of pocket. What I was. Needless to say, this is shocking behavior and highly innapropriated. The doctor, of course, has the right to change how she operates her clinic but she had an obligation to honor appointments done before her change of mind. It shows lack of respect for the medical profession and disregard for people's schedule. No matter how good this doctor maybe, she certainly lacks commitment to help people with their medical needs. Frankly, an apology from a very polite assistant is not enough!

i didn't even see this doctor but, i called to ask about an pedriac speculum and if they do blood…read moreand urine tests only to test for STDS. They said "Oh blood and urine only tells you so much- the rest is cultures." I called back and asked for a pedriac speculum, and they said that they carried all sizes but the doctor chooses what size you need. I know my body- and i need the smallest speculum available. Plus to boot, there's no consult appointment before the exam, which is bad because i want to discuss with the doctor my options, as well as my opinions, and to see if i trust this doctor. i also had tons of bad experiences with prior gynocologists so, trust is important. I'll add more if i end up making the appointment- but fair warning- if you only want specific things maybe it's not for you!

So I was a patient here pre pandemic 2018. Went for my first gyno appointment here. Doctor or…read morenurses did not explain why i needed to provide a urine sample, nor did I discuss with the doctor beforehand on what to expect during the exam or procedure. thought it was odd that i only met the doctor in the exam room. I had both nice doctors- however, they need to explain to their patients on what to expect, especially if it is their first appointment. Also i felt very truamatized by the speculum. My first speculum exam, they used a big speculum and it felt like it was for someone who had children, it hurt. Went to another doctor in the same practice, still hurt, but she did stop. I did have my first pap smear here, which once the speculum was in wasn't bad, but it still hurt. I don't think they had a pedriac speculum here. Oh and this office has since closed as of May 2024. If it's your first exam, i don't recommend this place. No Sympotms either, i don't recommend this place, very poor bedside manner also.

So I was a patient at the Monroe Office pre pandemic 2018. Went for my first gyno appointment…read morethere. Doctor or nurses did not explain why i needed to provide a urine sample, nor did I discuss with the doctor(neither Dr. Panoff, or Dr. Batista) beforehand on what to expect during the exam or procedure. thought it was odd that i only met the doctor in the exam room. I had both nice doctors- however, they need to explain to their patients on what to expect, especially if it is their first appointment. Also i felt very truamatized by the speculum. My first speculum exam, they used a big speculum and it felt like it was for someone who had children, it hurt. Went to another doctor in the same practice, still hurt, but she did stop. Went to both Dr. Panoff, and Dr. Batista. I did have my first pap smear here, which once the speculum was in wasn't bad, but it still hurt. I don't think they had a pedriac speculum here. They also do not follow the guidelines in which state that if pap is normal, can wait every 3-5 years. Oh and the Monroe office has since closed as of May 2024. If it's your first exam, i don't recommend this place. No Sympotms either, i don't recommend this place, very poor bedside manner also. Also wrote a book about my truama that i experienced here: https://www.barnesandnoble.com/w/doctor-experiences-jacqueline-lisella/1144576158?ean=9798855699579

Sent me a bill a yr and a half later!!Hadn't received ANY bills they said they were giving me time…read moreto pay it! Pay what? I left thinking I owed nothing? They took my insurance. Two services were charged $500 each. I don't trust them their bills. Seemed like out of the blue they were looking for $. Told them I'm not paying it. They said they were going to place me for collection. I said go ahead! I had to give the one star or it wouldn't post my review

If I could give a zero I would. Office staff is very rude. Unable to get emergency appointments…read more Very unprofessional.

Sweet heart of a doctor. Her colleagues drag her down from a 5 star. If you can see her for non OB…read moreneeds, do. Great woman.

Disgusting! Turned away my senior citizen mother and handicapped sister because they didn't have…read moretheir insurance card in hand, even though they have been patients of hers for years. The office looks dirty and grimy. Front desk was rude and abrupt. Obviously she only cares about Money and not the well-being of her patients. It's appallinng to me - gross! Do not see her. She's just in it for money and doesn't care about people. We left her practice immediately