I had a full female panel drawn at this lab. Based on the hormone results my medical practitioner…read morerecommended I take prescription hormones. My A1C showed a level of 6 which is Pre diabetes. My practitioner asked me if I had gained weight or was having any symptoms of my hormone levels. I assured her I hadn't gained any weight and had high energy and was cycling normally. My potassium level was high and when I had that retested it was normal. This prompted me to have the panels done again and sure enough my hormone levels were consistent with a normal Pre menopausal woman. My A1C was 5.3 which is healthy blood sugar. I contacted Susan Bailey who owns the lab. She was impatient and rude and treated me like I was an idiot. She refunded the potassium Draw but refused to refund my original charge for the female panel or pay for my medical consult which was conducted with incorrect blood test results. She cites as a reason that my second draw was done at a lab in Mexico, a very xenophobic reason in my book. If I could give less than one star to describe my experience, I would.

From the owner: Lab Testing , No Doctors Order Neededread more

I walked in and stood at the window til I saw a sign that said to sign in on the computer. After…read moredoing everything the computer prompted me to do it read, "unable to sign in" please have a seat. The woman walks around the corner and said can I help you? and I told her I tried to sign in and told her what the computer said. She asked if I had scanned my insurance card, which I replied no because the computer never prompted me to do that. I also told her I had already paid for the procedure so did I still need to scan the insurance card She said you have to scan your insurance card or it will not pull the information over to my side. So I go back sign in again and it still does not prompt me to scan my insurance card. While I'm looking at the machine, I asked her at what point do I scan the insurance card? She had apparently left the front desk and came back when she heard me. At this point, she said,"I didn't hear you because I wasn't up here." She seemed irritated and said what does the screen say to do? I told her it was asking me what I was there for today and she said labs! Well, I knew that I was there for labs. I knew how to fill out the rest of the stuff, it just had never prompted me for the insurance card and she didn't let me finish talking to tell her that. She never said hello, How are you doing, nothing. She just opened the door and said, "come on back."She couldn't have been much more unpleasant. Why do people take jobs dealing with the public if they can't try to be pleasant or smile? Customer service was terrible. Also loved how she spent about two seconds cleaning my arm with alcohol and put my "clean" gauze on the arm of the chair which she used to then dry the alcohol off my arm with. Gross. Used the same piece to wrap the gauze over. I also saw no identification on her or I would have put her name.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

i understand DOT regulations, but we were with Jason at Prime for 11 years, no problems, but his…read morecompany went through some program changes and the cost for us went from 100.00 and maybe 1 test a year to his annual fee and being tested 4 x a year with 1 Driver, we found another 3rd party consortium but that company has decided to close up due to the economy in 2024. i reached out to Jason again today to see if things had gotten better, but ended up having a negative conversation with him. your experience may be different, but he had trouble finding testing locations etc. this went on for 2 years before i left, and like i said i reached out to him today to see if he had a grasp on things.

From the owner: Prime Medical Testing Inc. has been providing quality Drug and Alcohol Testing, DOT Physicals,…read moreParamedical Services, DNA Paternity Testing and Medical Laboratory Testing Services for Amarillo and the surrounding communities since 1990.

Excellent physicians! Very accommodating and no wait time. Made the experience very good.read more

We had to make a stop at the ER on Soncy during a road trip for a sensitive issue. They were able…read moreto get us into a room immediately and the staff was so understanding, kind, and communicative. They listened to our concerns and treated us with great care. While it is unfortunate to have to stop at any ER, I was thankful it was this one!