Lush is amazing. I've always loved Lush, but the location at the domain is wonderful. The staff is friendly, welcoming, inclusive, and kind. I will always stand and shop at a company that stands with its community and against social issues. The product's prices are amazing. I bought a bath bomb, a Princess Peach soap (from their new collab for the Super Mario Brothers movie), and protein conditioner. Everything I got is amazing and will be going back when I need replacements read more

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Super friendly staff and a great selection! Purchased 3 bath bombs and loved them! Highly recommend

I love their bathbombs and so do my kids. And every time we come to the store, the customer service is always so good. Everyone that works there is so sweet. I've never had a bad experience and I've been coming for years now read more

I love this store. Bought the $14 lemon massage bar. Smells so good. The massage bars are great. They heat up quickly in your hands and goes on skin silkily. It makes your skin soft and smell so good. They last a good amount of time too. read more

I was so happy to stumble on this store inside the Domaine in Austin, Texas. By Merely walking outside the store, I am overwhelmed by all of the wonderful aromas seeping into the atmosphere, absolutely luring one into the store. Upon entering the store, my eyes are delighted with all the beautiful colors and wonderful arrangements of soaps and lotions and bubble baths and lip balms and powders, and the list goes on. They are all made organically and by hand. They are all healthy and rewarding. I bought myself some bath bombs and some soap and some lipgloss and my very favorite, angels on bear skin facial scrub. Also got myself some wonderful socks and a beautiful bag that helps to fight animal testing and also helps women in India. Everything Lush makes and does has a purpose that is helpful to our humanity and environment. While I was perusing the store, I was greeted by the manager, Austin. He was a breath of fresh air. He says "hi, can I help you find something?" To which I said, "I need angels on bare skin", and he said I'll get that right now! We then had a conversation about lush items and lush history . Austin was absolutely a delight to talk to. I can't say enough nice things about him. I am a veteran lush user, and it is very unusual for someone to be familiar with the items that I want and like. I will be back at the store in two weeks when they are having a sale and I have no time constraints, and I will be looking for Austin to guide me. I'm very interested in the new products that I am not savvy about. I'm sure Austin can let me know about all of them. This is a wonderful store. I encourage everyone to try this, male and female. They have things for men, too, such as body wash and shaving aids (I bought my husband some freshly cut soap. ) You must check it out! read more

Lush Cosmetics - Austin, he's the man with the Lush knowledge! - Cosmetics & Beauty Supply Near Me - Austin, Texas

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Lush is exactly how I felt walking in today. So thankful LT was there with a smile and "hey" He was so helpful, fun, just a really great presence Pretty much picked out my girlfriends perfect present. Hopefully she doesn't read this before the transfer. "We" picked out the Tingle Body Condish for her. 10/10 this place is great. Treat yourself or your mate. Just as long as you do it at Lush Thanks LT read more

Lush Cosmetics - Cosmetics & Beauty Supply Near Me - Austin, Texas

Love this store. The amount of products they have is amazing and they always keep expanding. the smells of the store can be a bit overwhelming but so worth it. I love all the bath bombs and soaps they have for sale as well as the refridgerated face masks. The skin care is a must have at this store. And a lot of the items have cleaner ingredients than you would find in a general store. The staff is always so friendly and you can try almost everything they have in store. read more

Jayson, Austin, and Skye were absolutely amazing!!! I can't express how many questions and things I needed help with and the customer service was so top tier. I was beyond grateful for their kindness and expertise. Will be coming back because of the kindness and the amazing help!! Can't wait to try my new products. read more

Lush Cosmetics - Cosmetics & Beauty Supply Near Me - Austin, Texas

I've been a fan of Lush for years and always have their bath bombs stocked up! I used to order their stuff online but love to come visit the store so I can smell and see everything in person. Love the layout of the store that I can conveniently check stuff out (staff always willing to demo products too); and then check out. Staff are always friendly and helpful every time we come here. My favorites from them are their bath bombs for example - Intergalactic (mesmerizing colors) Twilight (pretty pink and smells good) and their enzymic facial exfoliation; "Happy Skin". It has tiny beads that are perfect for daily scrubbing and it leaves your skin clean and clear! I now add Happy Skin to my glass skin routine and couldn't be happier! I have zero complaints about this store location at all, highly recommend it! read more

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Customer service was great. Greeted immediately. Knowledge off the products were impressive. They knew their products inside and out. They even offered samples as well. The only catch is their products are on the pricey side. Ain't no way I'm paying $10 for lip balm. Seriously...I can go to Walmart and get that for $1 read more

Maya is super helpful, and has some incredible gift wrapping skills! Made the customer experience incredible.

Just wanted to give a shout out all the employees at this location, ESPECIALLY Zane! The store didn't have a particular body spray in stock for me to sniff, but Zane was so knowledgeable and attentive, he was able to recommend other products in the same scent family. He was so goofy and down-to-Earth, and he made my entire week by secretly adding a super sweet note to my perfume cap when I wasn't paying attention. Today reminded me why I love Lush so much... their products are amazing but their employees go above and beyond. read more

Lush Cosmetics - My cute handwritten note :) - Cosmetics & Beauty Supply Near Me - Austin, Texas

Good selection and quality product, wish the supermilk came in a bigger size hahaha. Tj was really sweet :-) great service and help!

Came in to knock out early Xmas shopping about an hour ago. 1st thing we see on the left is a bowl of pink soapy water and cute pink cyclops bath bombs. We look around and circle back to the cyclops bombs. I'm watching them like a hawk. Within seconds an employee approaches: Employee says sternly to my kids: "Which one of you put that bath bomb in the water?" Referring to the bowl of pink soapy water. Me confused as hell: "We just walked up and that was already like that." Her reply: "It's okay, I'm not going to charge you for it." Me: "Well I wouldn't pay for it because we didn't do that and you can check your security cameras if you don't believe me." I wish she would have. Blonde shopper next to us says to all of us, "I just saw some teenagers do that." The employee then passive aggressively gives my kids a demonstration and comments (to them) that "what they're interested in are for sale and not supposed to be part of the demonstration." Are you seriously accusing us of something we didn't do and then calling us liars? And she kept it going. I pride myself on how well behaved my dudes are and I'm not the parent who lets them run around unsupervised. She kind of apologized after that (said the words, "I'm really sorry about that") but it felt very insincere - like it was part of her job to apologize. Who knows. I regret the $91 we just spent here and we will not back. read more

Lush Cosmetics - Receipt for our visit. - Cosmetics & Beauty Supply Near Me - Austin, Texas

We were not even in the store when the aroma of flowers and sweetness seduced my sense of smell! I had to go into this store to check out what was driving me insane! It was handmade body care, bath treatment kind of store. The employees here were knowledgeable in their products. Very clean environment. Very fun collection of items they had for sale. I enjoyed the service we received from Roselio G. Super energetic, super knowledgeable, great sales person! If I'm ever in Austin I will definitely come back. For sure if you're in the area, love body care stuff and are into handmade, give this place a look around read more

I came in looking for a new skin care routine, but had no idea where to start. The employees were extremely kind and took the time to recommend me some awesome products. They were very knowledgeable about allergens and different skin types as well! 10/10 experience. read more

I love this place - especially the hands-on aspect the company uses in their products. It's amazing to try a product before purchasing and the employees here are friendly and well versed on their products, ingredients, and best uses for each item. I've purchased many an item from here and I absolutely adore the shampoo bars for travel (liquid free=carry-on friendly!), but my latest trip was for a super hydrating conditioner that was recommended to me (Candy Rain, in case you were wondering!) I won't mention how much I spent here, but there was a Boxing Day sale going on and I definitely left with more than just the conditioner... The bar soaps are also great and I've personally enjoyed the rose-scented goodness that comes from here as well. What's nice is that there is something for everyone, because they carry such a broad range of products, scents, and ingredients! Can't wait to try out my new products and thanks to the staff for being so lovely! read more

My sincere recommendation is to ditch all other soaps and creams, and head over to this business, and enjoy life more, by trying out what soap was truly meant to be, when soap was first invented. And it doesn't just extend soap, it also extends into creams, facial scrubs, balms, shampoos and just about every body care product you could spoil yourself with. But in a way that makes you feel connected with the people that work here, and with your friends who are going to inevitably comment on how good you smell, and who are going to want to borrow a little bit of your delicious smelling cream, because it's incredibly irresistible. I can't name an exact name of the people that I know who work here, and true there is a certain amount of turnover, however I could say, that they are absolutely 100% incredibly kind. And this is something you are absolutely not going to get when you order your soap and your creams and all that other stuff by Amazon. anyway, if you have further questions you're welcome to comment on my review, and if not, head over to this place and you will thank me later. read more

The customer service is helpful, and the store is glitzy and organized with their organic, vegan, free trade, vegetarian, LGBT, local made, etc products. But natural products are a huge sham, and sadly the entirety of Lush is built upon that sham. The main demographic of the store is a bunch of hippie moms clutching at their pearls in regards to "unnatural" products, and fully embracing natural products. But something being natural doesn't mean it's good for you. Like mercury and arsenic. Those are both perfectly natural: They're on the periodic table of elements. P.S. Most of those "natural" orange, banana, and vanilla scents advertised on bottles are definitely synthesized in a lab. Totally not naturally derived from fruit itself. I have personally synthesized banana aromas, which didn't come from actual bananas, during chemistry lab. read more

My first time here and it was a mad house on a Sunday afternoon! However, it was a really neat experience. I loved how all of the employees were super engaging and able to answer questions about their products intelligently and make educated recommendations. I also loved how you can try almost anything because there were samples everywhere. They even did bath bomb demos. I could do a lot of damage to my bank acct here, but I left with an amazing dry deodorant bar that made my soul happy and will make random strangers sniff me with appreciation. I will be back once my finances allow as you can give yourself a head to toe healthy makeover here. read more

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I just love a place that does something really well. Wanted to pick up a few bath bombs and other items to surprise my partner. Lush's website was easy to read, use and understand. Hey, if you're struggling to get your online business off the ground, check out their website to see how nice (and effective) a good customer interface can be. Ordered my items, checked their protocol for curbside pickup and less than 24 hours later I parked in the designated place, called to confirm I was ready and waited for my delivery. I stood outside the door to better eye the inventory, and heard the counter person very nicely greet a walk-in shopper with all their protections and protocol for in-person shopping in the age of Covid. The employee was pleasant and professional and of course looked amazing as you'd expect sales people to in this fashion forward environment. My salesperson arrived - looking equally well-dressed and accessorized - and handed me my package without getting close to me, touching me or being standoffish. They really have the Covid shopping experience down pat, and did I mention they have fantastic products? They do. Take it from someone who hears their partner happily splashing away in the bath - this is good stuff. Patronize these caring people. read more

I love the brand itself That being said, the staff is weird sometimes... I went in one day talking on the phone (I thought it was obvious as I wasn't just walking around talking to myself?) and an employee came up and tried to talk to me and asking how I was doing and I said Me- thank you I don't need any help Them- I was just asking how you're doing Me- I'm good thank you Them- *idk asked me another question* Me- I'm so sorry I'm not trying to be rude but I'm on the phone with my dad right now To which they got an attitude and turned away. I later went up to further apologize so they knew I wasn't being a dickhead or anything and they were like "it's fine " and I asked them for help finding something and (mind you they were not busy at all) and they told me the cashier next to them (who was actively checking someone out) would be able to help me and just walked away. Lush is usually one of my little happy places and I'm sorry but you cannot work in customer service and 1. Take things so personally and 2. Have such an attitude about it. I apologized to you multiple times despite the fact YOU we're being rude but okay Idk this was a few weeks ago but has rubbed me wrong ever since and I sincerely hope I don't have to run into that person again read more

First time at Lush today and had a great experience! Cena helped out me and my friend finding and trying out products! We really appreciated it and found some great products! read more

I literally saw a Facebook advertisement on the sleep lotion and ran into a store after brunch. Everyone was so helpful and wanting suggest the best lotions and products for you. I have not tried the sleep lotion yet but the moisturizing lotion they gave me a sample of certainty works. I love the look of the store and the variety of products including bath bombs, lotions and tablets. And I was just so surprised how nice and encouraging and educated the staff was. read more

Just bought $50 Worth of bath bombs and they wouldn't even give me a sample of a face mask I asked to try. Said they were running low. Super tacky, I spend so much money here constantly and I'm not going to buy a face product I can't try out. Never had this happen at any other locations. Gross. read more

My friend who lives in a Lush-free city wanted to come by here ... wow. Lots of homemade fru fru crap. People love it here. I bought a few creams, i.e. some kind of coconut cream scrub, helping hands and a mask for hands that I have yet to use and was still out $48. this place seems cool just not one of my must haves quite yet. read more

Great shop, unattentive staff who were chatting in a corner rather than help customers in quite a busy shop. Wanted a few men products but no help, had to walk around awhile to find them. Lush has such great products & I'm always excited for their catalogue but the inattention of staff was off putting. read more

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I have been a fan of lush since I lived in NYC going on 10 years now...everyone at this store is super friendly and very helpful. Maybe sometimes a bit too all up in your face but they will back off if you don't want their feedback. Have always loved that you can pronounce most ingredients in all of their items for sale and how reasonably priced everything is and also see who made your stuff! I got a sample of the powdered deodorant so a still trying to figure out how to apply that but love their shampoo bar, face scrub, massage bar with some sparkles in it and body wash. They have so much neat items nowadays I can drop a lot of money here if I lived closer. read more

My daughter and I really enjoy coming to this cute place! We love looking around at all the new scents of soaps, bath bombs, lotions, and the list goes on! They are always coming up with new products and amazing scents that keep us coming back. The people are so friendly and helpful. They know the products and take their time to help you find everything you need. Our favorite, by far are the bath bombs because they are always changing up the ingredients and shapes to make wonderful and luscious scents! This time they told us about this product you use during your shower or bath in place of lotions. They gave me a sample of a soap that has something in it to help your sore muscles, which is great since I love to work out! Samples are always awesome!!!! I am a repeat customer! read more

Lush Cosmetics - Bath bombs - Cosmetics & Beauty Supply Near Me - Austin, Texas

I love Lush! It's located in The domain in Austin.Lush is all handmade soaps,body wash,shampoo bars and conditioner bars as well as face wash which are all Vegan and cruelty free! My daughter is vegan and she loves lush.Plus it's so colorful with all of the bath bombs!! Haha my husband was a good sport about going with me! My favorite things there are the bath bombs and facial cleansers. read more

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My niece wanted to visit this store and I see why. It's a very unique style place selling different types of soaps. The minute I walked they offered to clean my hands in a soap solution and then used some moisturizers to make my hands soft. I loved the pampering and decided to buy the soap. The soap is made in cheese forms and pieces are broken off to sell. So basically you buy soap by the pound. The also have shampoo bars and facial remedies. It is upper scale and the place was very busy. read more

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Literally just got in my car after checking out and I had to write my review ASAP!! Cinnamon was extremely kind and helpful and they explained everything to me. I was looking for bath bombs and they took me through all the scents and asked me my opinions to help me find the perfect set!! They were also extremely generous with picking out the perfect samples to send home with me! I honestly wasn't gonna buy anything but Cinnamon was so kind and knowledgeable I just had to. Thank you for a great Lush experience read more

It was beautiful and smelled beautiful. The customer service was great and so helpful. They we were Attentive and let me, my sister and nephews try everything without making us feel unwanted. It blows your mind what they create in this store. Wow! read more

Lush Cosmetics - Bath Bombs! - Cosmetics & Beauty Supply Near Me - Austin, Texas

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Oh boy, my life has forever been changed by visiting this store. A curiosity turned into quite the credit charge. We walked in and were greeted by various friendly and VERY helpful staff members. It was evident that everyone here was passionate and happy with their jobs (not commissioned). I was assisted in picking out an awesome face mask (1000 milihelens), face spray (Breath of fresh air), and foot mask (Volcano). I am in love with each and every item and they make my skin happy! This was a great experience and a beautiful store. They are very generous in letting you try items and knowledgeable in recommendations for your specific hair/skin/body types! read more

I will always have good things to say about Lush since they literally saved my skin. A lot of people know them for bath bombs and "extra" beauty products but their face washes are my staple. I have a regular rotation of ocean salt, let the good times roll and angels on bare skin, and as long as I don't skip my twice-daily face washing regimen I do not get breakouts. It's been phenomenal. Not cheap but with results like that totally worth it. Products 5/5 The scent can be overwhelming when walking in for some people but I love it. The displays are colorful and tasteful. It feels like self-care to me. This store can get pretty busy but at some point during my visit I'm always approached by a friendly staff member who is more than happy to explain all of their old and new products and help me find exactly what I'm looking for whether it be for myself or others. They always make sure to incorporate my skin/hair type and texture/scent preferences with recommendations. Atmosphere 5/5 and service 5/5 Other favorites include: -Ro's body conditioner, because I can moisturize like a lazy person in the shower, smell like roses and enjoy the lightweight feel that isn't a lotion or cream on my entire body. -Charity pot because my hands and feet get super dry right at bedtime and then I'm just sad and uncomfortable. -Their recycle pots and waste-free packaging programs because I feel less guilty about packaging and I get free face masks (Brazened Honey and Rosy Cheeks are my go tos) Clearly I could go on for quite a while but there you have (most of) it! read more

Their store says hours are from 10am and yet here we are at 10:23 am and the employees have the door locked and they're lingering around. This is bad business. read more

I adore healthy no junk cosmetics and I'm addicted to the BIG shampoo. My hair is clean, soft and shiny after lathering up with this wonderful poo! It contains coconut oil and sea salt among other great botanicals such as citrus infusion, lime juice and orange flower. Recently, I found a delicious thick and lovely skin salve. "Charity Pot" is rich and soothing and when purchased a donation is made to a youth program supporting social and environmental justice. One of a number of giving back projects by Lush. read more

Keith, Rob, & Laura were absolutely wonderful! This store has been a favorite forever, however this location was extra special today. The attention to detail Keith gave will informing my sister and I of products - outstanding. When he went to lunch he introduced us to Laura and she continued to give an amazing mini facial to my sister. Rob saw me watching and asked if I'd like to try a new product and get a treat of my own! Heck, yeah I would. He gave the best massage and I bought everything he used. Keith came back from lunch and continued the stellar experience. Service makes the difference and I tell you I felt like family. Thank you all so much for the unexpected, yet welcomed, lunchtime adventure. The products are all natural and leave your skin feeling softer than a baby's bottom. If you have not been to Lush, come to this one. You will not be disappointed! read more

This place has an intensely strong smell, but they have so many fun things here. I love the bath bombs and I regularly use the cupcake face mask. Employees are really friendly, but slightly overbearing. I love that their products try to be more "natural" and that they are all handmade by folks (with an expiration date because they are not pumped full of preservatives!) read more

I've been going to Lush for a very long time, so I know my way around the store. The staff was very attentive and helpful. Every associated interacted with me and seemed happy to be there. I even got some great recommendations. Autumn had a great attitude and was enthusiastic about the products. I rarely go to this location because parking at the Domain is terrible, but I'm glad I stopped in. I was very pleased with the service as well as my purchase. read more