Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

Carpet Culture is second to none. It's a hidden gem in the city that offers one-of-a-kind, top-tier…read morecarpets from the most beautiful and skilled resources in the world. The options are vast, and the service is phenomenal. Each carpet I've purchased feels more like a piece of art, than a carpet. It's criminal to buy a mass-produced carpet when you have an option like Carpet Culture.

Carpet Culture is the very best place in NYC to get your fine carpets repaired and maintained. I…read morehave a beautiful old carpet from the 1920's that was so worn you could see the floor through some of the holes. Javaid promised me that he could fix it and that man is really good to his word! My carpet came back looking better than ever. You can't even guess where the repairs were done. I have been a loyal customer for many years now and the quality of work here just gets better and better! Thank you Javaid and all your talented weavers. They are artists!

I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!

They were fast to respond. Quality was excellent. They deserve a 5 . Thank you again. I would…read morehighly recommend them.

Jane is a miracle worker. What every other framer in the city wanted $$$$ for, Jane did it fast and…read morefor a lot less. She restored a vintage frame (about 100 + years old) and now I can hang it without worrying it will fall apart! Lovely person to work with, plus she's got the cutest pup ever in her studio! (bonus!) Communicative, fast, quality work. I will definitely keep Jane in my contacts for future projects.

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Great! I messaged Tony since I needed a new heel tips on my main black pumps. He messaged fairly…read morequickly, I brought the shoes in and they were ready within hours. He even polished them for me! It was a little on the expensive side ($25) but given Chelsea Manhattan and speed of work since I needed them that evening, double thumbs up!

By far the best shoe shine EVER in all of NYC. Small unassuming shop but worth the stumble upon…read more Reasonably priced for NYC (tucked in boots were 15.00 other ones 12.00)

Please take your service here! I just needed a hole in my heel strap and was done in less than…read moreminutes. Tony is amazing and very kind as well!

Alstar seating always does an excellent job in a timely fashion for any of our needs. Whether it be…read moretruck seats or a jet ski seat. 100% recommend

I brought my Subaru to Alstar and was very happy with the work they did repairing my driver seat.read more

From my experience in the Flatiron showroom to the delivery of the tile to the customer service…read moreafterwards was nothing short of HORRENDOUS. Made an appointment, started 20 min late. Salesperson (Laila P) was late, was so frazzled and disconnected she provided zero guidance when looking at tile. I think I knew more about the product than she did. Follow up emails to her about tile questions were 100% incorrect ("our tiles are ceramic, non-porous tiles. They are NOT natural stone."). That is UNTRUE!!! Delivery was a joke. Per contract, delivery was with a pallet jack. They arrived with an enormous forklift that could not get down my street (or any NYC street). See image. Dropped it 150 ft from my home. Had to carry 1,350 pounds of tile 150 ft into my apartment. Customer service after that was short and rude (Sedina O). Contested delivery fee with credit card and won. Finally tried to return tiles and they refused because I reached out to them 46 days after delivery (policy is 45 days). Really??!! Go somewhere else where you can buy the same tile for less money. They charge extra so they can pay for their MASSIVE showrooms all over the world. The sales people there are useless. Good luck getting any support from corporate. They are non existent.

I had an outstanding sales person, Laila Padilla, assist me with the purchase of beautiful bathroom…read moretiles. Laila was knowledgeable, professional, patient and personable. She was extremely responsive to any questions that I had and ensured the accuracy of my order was processed in a timely manner. I highly recommend Laila Padilla.