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    Luzerne County Transportation Authority

    1.0 (3 reviews)

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    G5 taxi - From in side the taxi

    G5 taxi

    1.7(3 reviews)
    0.8 mi

    I love G5 however I had an issue with 1 of the driver. I use G5 just about everyday. This…read moreparticular day. I've rode with him numerous times. Im very upset. I got to my destination n ask him how much I owed him. He said 80 dollars !! I was stunned. He didnt show me the meter. I even said to him that was high no response. I got in and calked dispatcher I told her I was curious as to what the meter said , she said 50 dollars 80 cents. I said really!! I was pissedn very upset. Im a generous woman I love to tip. I ended up giving him a totally if 110.00. Up until as im making this review. I've had no feed bk. No response n nothing else has been said or no one has addressed me !! Yes, I was upset AND im still upset. I've been treated unfairly n when it comes to my money i dont appreciate someone stealing from me !! This is not fair . I think G 5 is awesome especially dispatched EMILY !! She is an amazing woman. This is not the first this has happened but trust n believe me. It will be the last. Drivers like him ruin it for the company, makes the company look bad. Im undecided if I want to continue using G5. As of now this issue has not been addressed n I no longer want to continue with their services. Opinions needed. Thank you AND have a bless day. Donna M Brown​

    Can't leave zero stars...or I would. Driver cut me off so he could cut across two lanes to get on…read moreexpressway. No signal. Just pulled in front of me and the 37 cars behind me. Jerk. if the turn signal didn't work, then get it fixed. I have a strong feeling he just didn't use it. Don't pay to put your life in danger.

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    G5 taxi

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    Martz Bus

    Martz Bus

    1.7(54 reviews)
    1.1 mi

    Wish I could give a negative Star. Piss poor service. Disrespectful to commuters. Training bus…read moreoperators during rush hour commute & closing bus stations at the worst possible times now increasing fares! I wish smaller bus companies in the area will partner to provide more options. Martz is undeserving of their customer's loyalty.

    Cynthia at the Scranton location cost my mother $200 in Lyft costs because she chose to be…read moreuntrustworthy. One of my mother's travel bags was left on the bus coming from Philadelphia to Allentown, due to the bus driver detaching her two travel bags. A nice gentleman at the Scranton location named Mike retrieved her bag and put it away. He left detailed instructions for Cynthia to put the travel bag on the first bus the next morning, heading out of their location and to Allentown. My mother and I were to meet the bus and grab the bag. He also asked that Cynthia give us a call to let us know that the bag was on the bus and heading to the Allentown location. When we did not receive a call from Cynthia, we called her regarding the bag. As soon as my mother told her who she was, Cynthia disconnected the call. When we called back, Cynthia claimed that there was an issue with the phone and commenced to lie about why she didn't put the travel bag on the bus. She claimed to not know what was going on even after reading the instructions that were left for her by Mike. She claimed to have plans on calling but never called. She claimed to be in the middle of figuring out what she needed to do. She told my mother that she had to wait until the next day to get her bag. Cynthia clearly tried to hold the bag at her location an additional day. I'm sure she had plans on going through the bag and stealing something because she went out of her way to ensure the bag did get on the bus. We had to take a Lyft an hour away to get the travel bag. This company is horrible, so Cynthia will likely not be reprimanded for her shady behavior.

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    Martz Bus
    Martz Bus - Golden poodle

    Golden poodle

    Martz Bus

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    Luzerne County Transportation Authority - transport - Updated June 2026

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