I shop in Anokhi all the time - often just to browse and not necessarily always buying anything -…read moreand I never have any problems with any of the staff. There is usually only one person serving (quite normal in small boutiques and clothes shops) and it must be very difficult for them to get a break. In fact, when I visited the shop today, the woman there was only just going off to have a bit of lunch at 3.30, but she very kindly re-opened for me and two other shoppers. I left her still waiting for them to look around .....do hope she didn't have to wait too long for that very late lunch. I definitely give her 5 stars!

I called into the shop Anokhi in Wells at 12.00 on a Friday looking for a garment to go with a…read moredress of mine, planning to wear the outfit the next day. On entering the shop I saw just what I was looking for in another 8 different colours. As soon as I opened my mouth to ask the shop assistant for advice she looked down her nose at me as if she couldn't be bothered ( maybe my Welsh accent had something to do with it). She quickly told me to pick any colour, all one size but I could try one to make sure then abruptly turned her back on me and walked away. I called after her to say I would come back later that day, asking what time the shop closed, she said 4.45 which I thought was a little early for a Friday afternoon. I drove home approx 20 mins drive then returned to Wells just before 3 pm with my dress. The shop was closed with a sign on the door saying gone for lunch (odd time to be closed for lunch), although looking through the window I could see someone moving around inside the shop. I waited for 10 mind and eventually that same miserable looking woman appeared, came outside and proceeded to lock the shop door. I said "hi, do you remember me from this morning, I've brought the dress with me ". She rudely said she had to go out and would be back at 4.45. I said, I've driven all the way from wedmore and back for this. She then proceeded to glare at me, mumbled something under her breath about me being quick then turned to unlock the door. By this time I had had enough of her rudeness, told her not to bother and stormed off !! It was a shame as I'm sure I would have bought one of the garments and possibly a few more in different colours. Now I will never go in that shop again and have told my friends not to as well. I called in a nearby clothes shop, still quite upset and the assistant couldn't have been nicer, I purchased 2 items and went home happy.