We closed on our new home and I wanted to share some of the details of our selling and building…read moreprocess, and the AMAZING job that Leslie and her team at Astra Realty did for us.
First, Leslie worked with us as we shopped for a builder, and was instrumental in us getting additional discounts, design center dollars, and competitive financing. Leslie knew all of the right questions to ask, and wasn't hesitant to stand up for us, her clients.
Second, we put our existing home on the market in March of this year, which turned out to be a terrible time to sell--existing home sales in our area were down by as much as 40% from 2018. Leslie arranged for us to work with a staging and organization expert (think "Kondo method" on steroids--if it doesn't bring you joy, get rid of it!). She hooked us up with a fantastic paint crew, cleaners, flooring people, and staging experts.
Leslie and team worked tirelessly and with incredible patience and empathy to hold open house sessions, to keep our info current in Zillow and other listings, and pushed out our info to local realtor and social media sites constantly.
More important, Leslie handled two VERY nervous clients, made herself available to seemingly hundreds of questions, and always knew the right thing to say when we needed a little confidence boost.
Leslie and team worked with us all the way through closing on our existing home. Her work helped identify the perfect buyers, and she did everything from coordinating inspections and work on the home, to doing everything to make the sale of our existing home as painless and perfect as it could be. Last minute hiccups, changes, re-scheduling issues, unusual questions from the buyer and from us, Leslie NEVER lost stride. The level of confidence we had in her and in Astra can't be understated, Leslie maintained calm in the middle of any storm, treated everyone professionally and with a personal touch, and somehow managed to keep seemingly hundreds of details straight and never missed a beat.
We closed on our new home, using movers and cleaners that Leslie and team lined up. The closing was perfect, Astra's extra efforts before closing made it quick and easy, and we had a level of comfort that we'd never have expected because every "i" had been dotted, and every "t" had been crossed by their team.
At our closing, Leslie gave us a very personalized housewarming gift and said that she was truly grateful for having had the opportunity to "go on this journey with you." And that's really what it was for us. Without her guidance, expertise, strong negotiation skills, and true empathy and caring for her "client family," there's no way we would have survived the process. We are so very grateful that Leslie and team were in our corner!
If you're a first-time buyer, or buying your fifth home, PLEASE do yourself a huge favor and talk to Leslie and Astra. In return, you'll get an amazing team who is more concerned with you finding your dream home and having a wonderful experience than with collecting a commission check. Thank you Leslie for everything!