Got a tow and it was a great experience. The tow guy was exceptionally helpful, knowledgeable, &…read moreprofessional. I recommend them!

Warning: Safety Failure, Negligent Installation, and Predatory Billing…read more I am writing this to warn others of my experience with this shop. After paying for a clutch replacement, my vehicle suffered a catastrophic mechanical failure while in motion. The ball joints--which were installed by this shop--popped out of the lower control arm, causing the wheel assembly to collapse and resulting in significant damage to the axle, wheel, and body. An independent inspection by a certified mechanic confirmed the failure was due to improper and negligent installation, not a part defect. Beyond the safety failure, the billing practices here are predatory: Double-Dipping on Labor: I was charged two full, separate labor fees for a clutch and flywheel replacement, which are overlapping procedures. Charging for Shop Errors: Technicians broke my brake caliper and the original ball joints during the repair; instead of taking responsibility, the shop charged me for the replacement parts. Lack of Accountability: I have sent a formal, legal demand letter via certified mail detailing these issues. The shop has received the letter but has completely neglected and ignored all communication. If you value your safety and your wallet, I strongly recommend taking your vehicle elsewhere. I have filed a formal complaint with the Arkansas Attorney General and am pursuing further legal action.

They came out within 30 minutes and towed me to where I needed to go (and on Easter Sunday)…read moreEverything was so smooth and fast, I highly recommend. Cameron was my driver and I appreciate the kindness and professionalism he showed.

In a very bleak and dire situation, Prescott Automotive was incredibly helpful and accommodating to…read moreus after being stranded in Prescott for two days. They had to deal with awful customer service from a company we rented from and handled it like true professionals. They made a bad situation hurt far less with their kindness and professionalism. Thank you, Prescott Automotive!

Thank you to the gentleman that helped me with my skid plate! Very kind of you to help us out.read more

Thank you so much for getting us repaired and back to Wisconsin. It is much appreciated. You guys…read moreare awesome. The tow , getting us to and from the hotel was great .

The girl and I drove from st.louis to new Braunfels TX and the car decided it wouldn't stop…read moreoverheating. Called these guys, had me drive up in the shop. We all looked at, figured out what we needed to get to texas. Got the problem fixed and we were back on the road in an hour. We didn't completely fix whatever is wrong with the vehicle, but the staff and owner were not tryna bullsh*t us. Plain and simple, you got a problem, they can fix it, no bs. They even gave us the rest of the coolant and water they used to top off the radiator so we could make it to texas. Really great experience. There's also a taqueria next door only open on weekends but oh lord did it smell heavenly

Mobile Mechanic CnJ responded quickly and was helpful diagnosing my car problems and replacing them…read morewith care and attention all in my driveway. Highly recommend!

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.