We arrived at Waterloo station fairly late on one evening and we're looking for something to eat…read more Unfortunately, one of the restaurants that we tried was still open, but saying they had very limited menu but chose not to tell us what the options were. So, we quickly headed out and looked for something else. We stumbled into M&s and, even though it was later in the day, they still had a variety of options to choose from. We grabbed a few sandwiches, snacks, and drinks and headed out. Overall, this definitely wasn't the best meal we had in London, but it was one of the most convenient and it was tasty for the price. It gave us just enough energy to keep going and did at least a result in us wandering through for additional snacks at least one more time during our visit. As foreigners in this location, it did take us a little bit to acclimate to the process of selecting our food and paying but overall it was very easy and we were on our way quickly. I wish we had more options like this in the US!

This is a great little M&S. It's well stocked and they have some of the Christmas items too…read more Definitely impressed with the selection given the size of the store. It's always very busy and they were out of plant milk alternatives this evening, but otherwise it's a great location to pick up last minute meals and essentials.

Relatively large shop on the Arrivals floor. It had some interesting food options like fun dim sum…read more I guess it's meant for people arriving and on the go to grab some food cause they just got off a plane and are hungry. Serves a purpose. My time going there they had these special holiday timed themed offerings of gin and cookie tins, quite nice in my opinion. Several self checkouts. Staff seemed "busy" but were happy to stop when asked to answer my question. My only wish is they were available after going through airport security when departing (on the gates side). But that's no fault of the location.

Marks and Spencer is a "premium" brand. They sell higher-end clothing and housewares in their…read morelarger stores and recently started a branch selling convenience foods, with their "premium" quality. Prices are just a little higher than regular shops, but again, this stuff is excellent. Sandwiches, crisps, sodas, salads are all ready to eat. There is also an excellent selection of ready-to-heat meals, such as pizzas and soups and Indian foods. And some stuff that needs preparation, like salmon and chicken breasts and minced beef. This location is land-side, at the North end of the arrival waiting area.

It was interesting visiting an English grocery store. First of all this particular store was…read moresmaller than the ones in the United States. Also, English grocery stores aren't laid out the same. For example cookies might be in multiple locations rather than one designated "cookie aisle." Also it was interesting because you had to pay for a shopping cart. They did have a limited number of hand baskets. If they ran out of hand baskets, people would use the bags they brought and add there items into the bags. Then remove them when they got to the counter. It was nice because there weren't long lines, and they had a lot more self-serve kiosks than my local American grocery store.

I'm not quite sure how to review this place. "3.5 stars" feels like the rating I want but since…read morethat's not an option, I'll bump it up to 4 stars. The location to surrounding area is amazing. The family and I were vacationing in South Kensington and this store was ideally located. It's a grocery store that has all the essentials... and more. And by "more", I mean seemingly random stuff like an aisle of non-branded shirts... and a convenience station which apparently provides shoe repair? Item selection for things (particularly vegetables and fruits) seems a little sparse. But admittedly I'm a tourist so perhaps that's expected for the area, climate, and time of year. Checkout is slightly disorganized (again, probably a "tourist ignorance" thing). Recyclable bags are available for pickup on a rail while walking through self-checkout. There's an automated gate that requires a receipt barcode to be scanned before exit is permitted. Ultimately I think this is a store that's 90% grocery store and 10% variety store. Nothing wrong with that but it was just a little surprising.

Tip: The peanut brittle and croissants are yummy…read more I tend to visit a grocery store whenever I'm travelling. Being in London in December 2013 was no different. I frankly haven't changed much over the years. I stayed in South Kensington. I loved it. Across from Gloucester Road tube station was this Waitrose. It had everything that I needed. I tend to get lemons and make lemon tea in the morning. Waitrose had lemons, so I got three that lasted my entire stay. The baked goods section is excellent. I got croissants here. They were flaky, buttery, and yummy. I got some peanut brittle, too. It was so good. Butter tends to make anything taste better. I remember seeing self-checkouts here. I ended up wanting a human. He was great. I paid with a credit card. It worked perfectly. I'm so glad that this Waitrose still exists. It was a good grocery store that had everything I needed while I was here for a week. (38)

Remember how grocery stores got rid of clerks and installed those self checkout kiosks that made…read moreeverything faster and more efficient? Yah, me neither. Imagine a product experience so horrible that a supervisor has to come over and swipe their card every fifteen seconds. Now imagine scanning your dozen plus items and spending twenty minutes in the store and then being told you have to go in ANOTHER line and start all over behind another five guests in order to pay and leave. Don't support this madness. Go to another store

Absolutely fabulous and kind of charmingly madcap place. They stock caviar and fantastic…read more(expensive) wine, have amazing cheeses, a good deli case with pies and macaroni/cheese made in-house, and have a huge and jaw-dropping selection of potted and tinned meats (wild boar in aspic, ginormous cans of duck confit, etc.) plus every sort of condiment you can think of - and fruits/vegs, and candy, and magazines, and souvenirs... Wildest of all is their American section! There's a large variety of American candies, boxed products like Kraft Mac 'n' Cheese and Pop Tarts, and way, way more. It must be seen to be believed. In short, it's utterly great and completely unexpected for this location, and we love it deeply, truly, and madly.

Towards closing time so NO help at all deli wrapping up before customers leave and surly cashier to…read moretop off a less than satisfactory experience.

Oh dear LORD, what a cluster!…read more The only thing this place had going for it were its location and its hours. Location - close to our hotel. Hours - open when I needed them to be open. Other than that, boo hiss and NO. The place is tiny - fine, I can deal with that. But when your super-cramped aisles are blocked by large crates, making it impossible for your customers to pass through, you get a frown from me. And when your check-out area is so backed up with people waiting to pay that there's a ruckus in the back due to confusion, you get a glare from me. And when your self-check out lanes are bogged down by the machines needing assistance, and the one employee working that area is so taken with a lady that he's COMPLETELY IGNORING everybody and everything else around him, you get a snarl from me. The poor couple to our left had the red light at their station blinking for two minutes while the employee mooned over the blonde in stilettos. They finally gave up and walked to the end of the registered line. And the people behind us were waiting to ask a question while the employee tripped over his tongue, trying to invent reasons to touch the blonde in the furs. And we were stopped cold by the machine demanding an employee's attention, while the hapless employee was busy giggling over something the blonde in too much perfume was saying. Completely, incredibly, horribly unprofessional and pathetic. We went out of our way to avoid this store for the duration of our stay.

Fortunately for me, this is just down the street from my flat. Their operating hours are pretty…read moregood, 700 to 2300 everyday. There is a large supply off any one off needs you may have. Need a quick ready made sandwich? Done. Need a bottle of wine or some crackers? Done. This will be a place I frequent often. So if you see me, wave hello and identify yourself, otherwise I'll think you are just another stalked. I have so many now, I don't remember all of their names.

This is a self check out only grocery store. They have a great candy aisle with items that we had…read morenot seen back in the states. And they're all delicious!

This location doesn't open until 11 on Sundays. Thats right folks ELEVEN! Gosh forbid someone wants…read moresome breakfast or something. Once I found that out I will no longer shop here. I'm not going to support a business too lazy to be open early. ALSO they close at 1700!! Yes folks SEVENTEEN HUNDRED (or FIVE for you civilians). Luckily there's another Sainsburys just up the road open normal hours.

Usually well stocked and very convenient place to have online orders delivered as I've never waited…read morelong to pick up an order. M&S definitely has my favourite range of food and their new dips have been amazing...yes we've tried them all lol. Their new chocolate would be next on my list but it is very expensive for a bar of chocolate. I also think the little desserts like the Colin pudding are way too expensive for essentially a kid's dessert. I went to pick up two for my niece and nephew and it would have been over £5 for two tiny portions. We also recently had their bone-in chicken kievs and they were not good. Way too salty and honestly a bit inedible. I'm not sure if it was a one off but I would never buy them again.

Very conveniently situated next to the eastern exit of Wimbledon station, this Marks and Spencer…read morefood store is a great place to stock up on the way home from work. The entrance is situated just inside the Centre Court shopping centre. Although the store also sells some stationery items, Greetings cards and cut flowers, this is really just a food store. But they have a very wide selection of their own products, such as ready meals and fresh produce, and at this store especially, a very good selection of bread. (I'm in love with their wholemeal Irish soda bread.) There is also a decent selection of wine. The store has a good number of self-service checkouts, so there are rarely any queues.