Absolutely nothing like a bank. Banks are not interested in the average Joe Schmoh At Horizon's,…read morethe people are very friendly and actually consider you to be a person

I had a good experience until I found out the hard way that they won't take accountability where…read morethey screw up. Instead, they will attempt to find a way to blame you for a banking error on their end. It was going well for a few months, the staff is very friendly but once I had a complaint about my account it turned into blaming me for their system having issues. Thats not a way to treat customers, it's not a way to run a business, it's not a way to gain trust. I work very hard for my money and did not appreciate being shot down when voicing my concern about a system issue they experienced recently. Instead of taking any accountability, they placed blame elsewhere. It was disappointing, I expected better. Will be going elsewhere to bank, a place where I can trust my money to be at. ​

Great service and price! very knowledgeable tax expert. I highly recommend this place.read more

I have used State Farm for over 5 years now. Jim is such a wonderful person! Everyone on his team…read moreis amazing and so helpful when it comes to insurance. I have used them for home insurance and auto! There are never any surprise bills, they are very reasonable!

Jared was very kind and went above and beyond to be sure to not only get me to switch my insurance…read morebut also make it easy to do so!

I have been with Rick Bongiorno Insurance for many years. Rick and his staff have done an…read moreoutstanding job getting me the best policies at the best price available.They sat down with me and advised me of what I was purchasing and what was covered. Rick is a great guy to talk to and understand all my needs for home and car insurance. He always goes above and beyond to get me the best insurance at the best price. I would highly recommend Rick Bongiorno Insurance to anyone looking for car or home or life insurance!!! Chris W.

Went to Rick after my Allstate homeowners and auto policy kept rising in cost every year and I have…read morenever had a homeowners claim in over 20 Yrs and 1 auto claim over 10 yrs ago and no infractions. Rick talked to me about my needs, quoted me a great price from Travelers, was 30% cheaper than Allstate and better coverage. What he quoted was the actual cost. I moved my mother over to him too. Rick is solid!

Great Bank, the people are very helpful. I would recommend…read morethis Bank for your family, business etc. It is what you receive that other banks do not give. I enjoy the app, I use it every day.

I prefer XXX to AAA, but AAA is better than AA, or at least more sober, or at least hopefully more…read moresober. When AAA drivers come to help you straight from an AA meeting, there's a problem. This is the AAA office in the suburbs of Binghamton which is definitely worth the stop if you don't have AAA, and you're traveling and you would like to be protected against things like takedowns. I mean brakedowns. I'm not sure who can protect you from Police Takedowns. Sorry. Welcome to the United States Of Police. Having said that, they're not as good as they used to be. A lot of the stuff that used to be included is no longer, and you have to kind of know how to play the system to get the most out of it which I think for 94.7% of people is not a really good plan. It is the 94.7% that pay for the service so that the 5.3% or so can take advantage of it. Sort of like the one percent but in towing terms.

THIS is the location I go to when I need travel services. They are ALWAYS polite, professional,…read morepatient, and helpful. I have NEVER had a bad experience with this location whether on the phone or in person. I recommend them highly!

Frances Fisher is the agent I always request at this office because she truly provides excellent…read morecustomer service each and every time. She is patient, professional and takes her time to explain everything in detail. She even followed up with me weeks later on something I was confused about and explained everything with such clarity and was very concise. She doesn't rush you or bully you into anything but listens to you and tries to meet your needs head on! Thank you so much Frances!

Years ago, much of my family and myself held various policies with this agency. We added spouses,…read morecars, motorcycles, homes, and apartments as time passed. My first car and motorcycle carried their policies. We paid, they covered, and we got the occasional break for referring added elements to their portfolio. All sounds good, right? My father passed, I moved across country, and other life changes came to pass. Some of our family still carried some business with them. Some more years pass, and upon my return to the Triple Cities, the first place I thought to go with my car, my fiance's car, our renter's and engagement ring insurance needs was Palmer. We hoped it would help lower cost for the remaining family still underwritten. We were instead told "We're not accepting any new business". For one, I was returning business, not new. Two, I understand turning away business if you're so swamped that you're afraid to give a product or service of an inferior standard that could well effect your image and all-valuable word of mouth advertising. How this could actually be the case for an insurance agency, I won't pretend to know. No one I know has ever heard of such a thing. Either they couldn't handle their current load, or they were lying. Whichever the case, that's not someone I want handling what tend to be crisis needs. We took our business to a newer marketplace type of insurer and received excellent rates and coverage. When asked, I would refer folks to the marketplace. But not Palmer. As he was "Not accepting new business". A few more years pass and I just received a call from Palmer's office, looking to give me some quotes. I can only assume that not only are they ready to take old clients back on, they genuinely needed the business. I decided to return the call. After them not being able to locate the solicitor that left the message (30 mins had passed since the call), they figured out I had asked for quotes before and wanted to see if I was still interested. 8 years after our last contact. I informed that not only was I not, but I proceeded to recount this story and how that they blew it so badly, a second chance would not be afforded. Though cowed, they bravely apologized (kudos for that) and offered one last attempt at a competitive quote. Seeing as neither State Farm nor Chris Palmer ever appear when I search the marketplace for my needs and desired price, I declined their pitch and asked them to remove me from their call lists. Lest you think I'm hasty with judgment, know that I'll eat at a restaurant 3 times before a review, I'll use an automotive garage twice before the same, and am a sucker for a heartfelt apology. But there are times that a business can blow it so badly, that one and done is appropriate. You folks blew it. I don't go out of my way to repeat this to others, but when asked, I recount the above. I felt the ridiculous call today warranted a final response.