it is without hesitation i highly recommend the Matamoras Hidson Heritage Federal Credit Union…read more they personalize every visit, ask about you and prioritize your banking needs. i personally heard Vinny greet three members today with their first names, BEFORE they got to the counter, truly impressive. he assisted me in a professional, prompt and efficient manner. i had a question and was referred to Jennifer, who without hesitation assisted me with a task i thought would take so much longer. the ease, flow and efficienct manner in which she worked was without issue. she always greets me and lets me know about new promotions and deals, without being pushy. i love the flow in which she and vinny work together, it is evident they support eachother and this reflects highly on their training and work ethic. if you desire a personal banking experience open an account here!!

Beware of this scummy scamming bank. They are not a legit business and they will absolutely screw…read moreyou. I got a car loan from them and after making a few of my regular monthly payments I noticed the price increased significantly. So of course I decided to look into it. Turned out they decided to add $8,000 to my original loan. When I asked them why they did that they said it was because I didn't have car insurance. I absolutely did have car insurance and if there was a problem they could have called me or sent me a letter or contacted me in any way. But they just decided to add $8,000 and thought that I would just pay it because I'm a complete moron. I would rather borrow money from the Bonanno Mafia crime family. Take my advice and do not use this 'Bank' if you could call it that

Closed no ATM left. Bank Of America seems to be closing a…read morelot of their locations. Sometimes they leave an ATM machine but in this case I don't believe they did.

The internet says that 13 Hammond St Port Jervis, NY branch of bank of america is permanently…read moreclosed. I visited there a year ago to have them print a statement for me looking for a stimulus check and got that. I wanted to go there again this year but it is closed. I can't bank there or anywhere in a 25 mile vicinity the locator said and that is what motivated me to close my account which a meager amount now.

Negative stars.... This branch has become incredibly…read moreinconvenient. The limited ATM hours makes it difficult for anyone who needs it and it's very outdated, painfully slow, and frequently won't accept cash deposits. When it does work, the slow processing creates long lines and unnecessary delays. A bank should provide reliable, efficient service, but this branch falls well short. It's time to upgrade the equipment and offer hours that better meet customers' needs. Please clean up this branch before you force us to do business with a different bank.

Bank branch manager was very dismissive and when finishing up conversation on why they horribly…read morehandled my dad's situation at the bank, rolled her eyes when I asked to take a picture for QR code business card. I'm considering a formal complaint and possible legal action. Overall, just horrible communication. They had a security concern for my parents and failed to notify them or me that they were under investigation for elder abuse/fraud. This is ridiculous