Absolutely nothing like a bank. Banks are not interested in the average Joe Schmoh At Horizon's,…read morethe people are very friendly and actually consider you to be a person

From the owner: Horizons Federal Credit Union is a member-owned, Binghamton-based financial institution with…read moreproducts and services to meet all your financial needs.

Service provided by this bank is excellent. At present they allowing customers to enter the lobby…read moreareas with mask wearing even though you might be vaccinated. It is difficult to ask questions about vaccinated or not. Anyway I do my most banking via drive up window which has cameras which allows both parties to see . I decided today to capture today's experience on writing this piece and taking some photos. As a note I read an article in paper that this is One of the best bank in NY state with branches all over !! Just a node to give five star rating... great Job by care taking employees of the bank.

The bank employees are wonderful here! They go above and beyond to make their customers happy.read more

I guess everyone has problems with various offices. Also various offices meet peoples needs without…read moreany issues. I love the Vestal office in the Vestal Plaza. The employees are always friendly and helpful. I will go out of my way to visit there though I live in Johnson City (hint, hint)

Have someone help your customers I walked out today because no one was at the front and I sat down…read moreand just sat there until I left. I went to Endicott always someone there to assist when you walk in

I have been a member of Visions Federal Credit Union since I was a teenager. I started out with a…read moreteen checking/savings account and have continued to be a member ever since. Besides my checking and savings account I also used Visions to finance a car loan. The car loan rates for members are competitive. The past few years Visions has continued to stay competitive with other credit unions and banks by offering great online and mobile services. I use their mobile app all the time to check my balance and make express deposits. Express deposit makes it so easy to deposit checks with just two pictures on your smartphone! This is a life saver for me since I live out of town but can continue to keep my membership/account with Visions. Most of the ATMs are equipped with a cash deposit option, which is nice because cash deposits are available in your account right away rather than having to wait. This particular branch of Visions is a newer construction and has 4 drive thru ATMS, one ATM in the atrium, and is very nice on the inside with the teller counter and other offices surrounding.

I have been a member with Visions since I was 17 years old (when IBM owned it). Over the years I…read morehave had multiple vehicle loans, personal loans and even a mortgage. All paid back to Visions BEFORE the final due date. One would think that having a relationship with a credit/banking institution for over a 25 year period would count for something...not so much with Visions. They (Visions) continue to use the make believe credit system for all their loans (remember folks, the three credit burrows provided triple A ratings to companys like AIG exactly (1) day before the economic collapse, brought on by the banking industry...AIG was bankrupt. The personal relationship with Visions is make believe...In fact Visions is advertising better rates on loans to non-members...but stick their long term clients (yes clients, Visions forgets they are the vendor and the members are the clients) with higher rates... all in time when Visions is experiencing nearly free money from the Untied States Government. I have reached a point where I just keep the accounts open with Visions due to closing them would hurt my make believe credit score (again folks, there is ZERO over-site on the credit reporting company's.) Steer clear of this terrible customer service company. Find a good local bank...you may pay a bit more in rates, but at least they respect something called loyalty and will work with you.

This company Chemung Canal Trust puts vehicles up for auction at Copart for export in parts only…read moreand with liens. You don't provide a lien release letter either before or after receiving payment for the auction, which is obviously also paid by the insurance company. You need to immediately help people like me who are exporters so we can get our paid-for vehicles out of the country quickly. You shouldn't be putting these kinds of vehicles up for auction to avoid dealing with these problems. Need Support and Help Now

Everytime I go into this place with my client there is another person who gives me a little more…read morefaith in humans char was great the other day when we came into the bank and she went out of her way to help the elderly women who I was with, she stopped what she was doing and came to help her and was very personable!!! THANKS CHAR!!

Great Bank, the people are very helpful. I would recommend…read morethis Bank for your family, business etc. It is what you receive that other banks do not give. I enjoy the app, I use it every day.

I can't count how many times my Vision's checking account was compromised. Purchases were made…read morethat, I did not approve. I have issued so many new debit cards due to this. When my card was compromised, Visions charged me overdraft fees. Customer service SUCKS! If you have an account issue on a weekend they do not customer service. You have to wait until Monday. FVFCU!!!!!!!!!!!!!!!!!!!

Visions took care of me like family. I was with another CU in Ithaca for 23 years and "it" was…read moreantiquated compared to the services and Internet banking apps of Visions. In this financial environment I feel as safe as can be with Visions. I Love em. Jim Newfield NY