I've used Rocket Computer several times now. I love that they can usually make the repairs remotely…read morehaving me from having to tear down to take in. They really know their stuff. Very professional. Reasonably priced. I would definitely recommend them!! I've always had Casey help me.

Excellent experience with an amazing price. Wanted to come back and note that Eric and his crew…read moremoved several very large and heavy pieces of furniture from a local store to my home. Everything went seamlessly and was handled with great care. I live by reviews and wanted to add my input on this company b/c I saw a couple of reviews that were not 5star. So glad I stuck with my guns and used them. Eric and his crew were accommodating to my last-minute request, picked up my items, and charged me a 1/3 of what other companies were quoting (i.e. Two Men wanted 3x the money for the same job and tried to "scare me" into thinking that if I didnt use a big name that I would be scammed).

I really hope I am not moving again for several years, but when I do... if this company is still…read morearound, I will definitely be using them! I just moved this weekend from West Nashville to Franklin and these guys could not have done a better job. The quote process was quick and easy. They are super responsive and communicate well. Move time was noon on Saturday. I received a text from them around 11:40am saying running a few behind but would be there by 12:15pm or so. Once they showed it was a breeze! Huge truck and 5 guys, they had my 2 bed/2 bath apartment loaded into that truck in less than 30 minutes. I think the drive to the new place was longer than the load time. Again, super quick unload and they were all so kind, and very careful with your items. 3 hour minimum so I ended up paying for longer than what they worked, but that is moving company standards, and I've done that with just about every move I've ever done. Kudos to Jonathan and his team. Thank you for making a stressful process a little less stressful!

Update since last review 4 months ago. Almost immediately after posting my review, I received a…read morecall from Carl. He apologized for the poor communication and said that he would make me 2 sets of keys. He lost the set I left with him, so I gave him the key codes for the 3 keys that he lost and waited. While waiting for the keys, I went camping from April 10-13. During this time, I noticed that several electrical outlets were not working. Upon investigation, I found wires cut that were not reconnected, rendering 5 outlets out of commission. I called Carl and we set up a date for him to pick up the trailer to fix the problem. I asked him to put a junction box under the sink where the electrical repairs would be made as that would be a cleaner, more reliable repair. He kept the trailer for a week, as agreed upon, and delivered it to my storage space on May 4. He brought a single key to the trailer door with him, and said he forgot to grab the other keys (storage bin locks and hitch lock). Again, he apologized and said he would mail them to me. I texted a week later and asked if they were mailed and received no response. I texted again on May 26, and he responded and said they were mailed on May 22. It's June 4 and I still don't have the keys that I have been trying to get since last October. In addition, I just got back from camping again and, although the circuit now works, he did not install the junction box as I requested. He even said that he did when he dropped it off. Finally, and I say finally because I am done trying to resolve any other issues with this company, my air conditioning hasn't worked right since I got the trailer back. They didn't work on the A/C, but they did reseal the roof. It may just be coincidence, but based upon my experience with this company, I wonder if they did something to make it work less efficiently than before. I guarantee that there are better options in the area to get your work done, but if you choose to go with Spencer Janes, be prepared for poor communication, subpar work and lies.

I wish I could give Spencer Janes 10 stars. He kept me updated every step of the way, sent pictures…read morewhen needed, and went above and beyond. Everything I was concerned with was fixed better than I thought was possible and my TT looks almost brand new (she's old, really old so this is amazing). If you need your TT serviced, call and get on the schedule. Honestly, working with him is better customer care AND response time-wise than most dealerships trying to sell a brand new one.

Prompt, professional, polite. We called Chem-Dry for the carpet in three bedrooms a large rug and…read moreour couch. Paul Showed up on time and was polite and courteous. He got it done quickly and did an amazing job going above and beyond our expectations. We will most certainly use their services again, very satisfied.

Josh and Paul were so easy to work with throughout the entire process. Allen, the owner came out…read moreto do the initial assessment of the shape of our rugs, and he even comped us a carpet cleaning spray that we were not expecting to have! He even had another team member of his come out to see if they could lift any other stains we had on our area rugs. They were speedy with a quote, and over-communicated in regards to drop-ff and pick-up. Josh and Paul moved all of our furniture, and set the rugs back exactly as they found them. They also went above in beyond in letting us know when they were on their way and then how long things would take. They treated us with the utmost customer care and I would highly recommend them to anyone!

I needed a carpet repair done for a spot that wouldn't come out. The gentleman on the phone was so…read morekind in scheduling and made me feel very comfortable. The technicians that came out were professional, friendly, and did an amazing job. The job was also done in about 30 minutes and was very reasonably priced. You would NEVER know that there was a black toner stain on my rug previously!

Ruined my $7000 rug! They said they would "make it right" They tried, but the rug was ruined and…read moreguess what? Sorry, we aren't going to honor our word. You're just out of luck! Not trustworthy!

I am pleased to find my "go to" residential electric company. I called Big Dot and my first…read moreappointment was arranged quickly. On the day of service CJ arrived right on time. He was very professional and courteous. CJ went right to work and did not waste any time. The job was a little trickier than we thought, and he was patient and diligent to solve the problem. I was provided stellar performance all around, and I will be recommending CJ and Big Dot to everyone I know.

We had them replace our upstairs unit last year and our downstairs unit this weekS both times they…read morewere super quick to come out and work on it. Had better pricing than others we had quoted. And also the father son team were very nice efficient. Would 100 % recommend them to anyone.

Save yourself some time and just find another company. $700 charge on a Fan blade motor that costs…read morearound $250. Now they want at least half of $265 for a Freon recharge or they won't come out. Really pretty crappy service if you ask me.

Good quality and variety of trailers with fair prices. Quick communication responses and…read moreknowledgeable about their inventory.