Whilst packing for vacation I didn't stop to look at which power adapter I was bringing for my…read moreMacBook Pro and must have taken my brother's 60W adapter because I ended up not being able to charge my Mac after blowing up the 60W charger. This meant that I had to buy a new one and where better to get it than from the Apple Store. My friends wanted to do some shopping that day so we went to Ste-Foy to check things out. I went to the Apple Store and was greeted at the door and expected to have to try and use Google Translate to speak to someone in French. To my surprise the sales assistant spoke both English and French and was able to check me out on the spot. Great experience, exactly what I was looking for.

The worst customer service I have ever seen. I have been over 25 countries and this is the most…read more Low trained people. It take 30 minutes discussion withe the manager about a defected product that I have bought just a month ago. Then they ask me to get an appointment.