from my experience it was a prompt and good service, i called and ordered in advance, the lady said…read more10 mins and sure enough 10 mins later it was ready to collect. and bloody delicious too

Even though there are 4 tills in the shop there is never more than two members of staff on them,…read morethe staff seem always miserable as well as the senoir management, this reflects on their level of customer service

good for bargains. only really useful if you eat a lot of…read moremicrowave meals or have a large freezer to store food in as the fresh produce section isnt that great. The none frozen items tend to be a little more expensive than what they would be elsewhere. however, there are bargains still to be had. I like that they offer a range of kitchen goods, such as cookers and freezers. although these do not seem to be any cheaper than elsewhere, however because i have seen them instore, iceland would be somewhere i would consider looking for these items should i need them inthe future. the staff are generally ok. at the tills, they are quick and efficient, even when queues are to the back of the store. the till staff still try to do what they can to deal with customers quickly and fairly politely. be aware though, that if you go into this store whilst they are stocking up, you will have to dodge boxes as the staff will not move out of the way for you.

A pretty large Tesco store in Chester town centre, at Frodsham Square…read more Due to COVID-19 and managing the number of people in the store, the entrance is a mess right now, one of the back entrances, just off the high street and next to Boots is currently not open, there is no signage to find the main store entrance from there, it only states to walk through a car-park which I also couldn't find, I ended up going away only to find this store by chance on my way home to the train station. They really should offer a street map if they are going to close a main entrance to the public. The selection in most areas was okay, especially the fish and meat counters where the selection was extensive. I did find the toiletries selection to be rather poor, they seemed to have replaced a whole section with overpriced giftsets, meaning toiletries and skincare items you'd find in pretty much any other supermarket weren't stocked here, which was a real shame. I get gift-sets are good Christmas ideas, but why should that mean the items which would usually be sold outside of these overpriced gift-sets not be sold at all? I did find the staff member a little unhelpful, he was standing right next to me (and seemed to be avoiding me) as I struggled to type my Clubcard number into the scan and go machine as it kept freezing. 3* - Large supermarket in the town centre of Chester, although it can be a nightmare to get in and there are multiple other flaws with the store which means it wouldn't be my first choice supermarket to visit if I return to Chester.

Just your average grocery store chain in the UK. Nothing fancy and not on the low end either. If I…read morelived in the UK I would shop here for sale items and maybe a last minute purchase for dinner. However I may seek out more local or speciality retailers for organics and higher quality products that I purchase in the states.

Can't fault either the food or the service at this restaurant. I've visited for brunch and dinner…read moremultiple times and have always eaten amazing food and received a very high level of service. Great cocktail menu as well as some well thought out nonalcoholic drinks which I appreciate. The building has two entrances and the inside is beautifully themed. Some stairs and no lift (to be expected in the older buildings in Chester) but there's access to the downstairs floor via the entrance from St Werburgh Street.

I've been to multiple branches of The Botanist throughout my travels and sadly this branch is…read moreprobably the worst I've been too, it's located in a good location close to Chester Cathedral in the city centre. The location is fairly small, it sadly doesn't have a lift meaning if you can't handle stairs there is only one low table on the ground floor, as most of it is high bar-style seating, to make matters worse this table is more like an outdoor bench as the bench-style backless seating can't be moved, which would make it hard if someone requires back-support or perhaps is a wheelchair user meaning it makes it hard to get to the table. I sat downstairs, they had no problem reserving the table for me which was reserved well in advance to make sure I got a table with a large stand on the table however it was really unpleasant being on the lower floor, I felt forgotten about and while the staff were friendly, it was frustrating having to feel like I had to go to the main bar to order and then to pay, to make matters worse I wasn't given a final bill which meant I was originally overcharged when trying to pay at the bar, luckily I'd noticed the price seemed a little high as they didn't knock my 40% off, despite it is an ongoing promotion at all Botanist locations (I've never had this problem before), if you prebook - now I know mistakes can happen but the fact I wasn't given my final bill/receipt makes me wonder if I was overcharged for anything else. I ordered my regular Botanist order, the Chicken and Chorizo kebab, again unlike every other location the staff didn't offer to pour the garlic butter on for me, now I have no problem doing it myself but I'm confused why the staff didn't offer when they offer at every other location. The chorizo I found to be chewy and virtually inedible, the onions were also bland and tasted raw, while I would have also liked a little bit more chicken. Not including the discount, I certainly don't think the service in general or the food quality warranted anywhere near the price and I was only happy to pay it due to the discount (after it was applied of course), while the decor is okay it also isn't unique and innovative if you'd have told me this wasn't a Botanist restauraunt even though it had multiple signs and the same menu, I probably would have believed you. 2* - A slightly generous rating given the circumstances but as the chicken was good quality and it is a nice place for drinks, while it certainly isn't for food in general.

If you're from America, imagine if a Chili's and a Mediaeval Times had a baby... most of the old…read moretown is a tourist trap and seems like Disney had its way with it. The food here was very undercooked. The 4 times we were lucky enough to get service, we had 4 different servers who were aloof at best. (And, we tend to be hyper polite because we are Americans and know the stigma of being jerks). Ultimately ... Good venue but I'd grab a drink and that's about it if I could do it again.

Although I last visited a number of months ago, i recommend the restaurant due to its kind service,…read morecalm day time atmosphere, yummy food, and pretty outdoor seating that sits perfectly in the sun :)

This is most certainly a good Indian restaurant and in the top three or four in Chester so if you…read morepayed it a visit you shouldn't be disappointed. The staff is efficient, professional and friendly. The food is well presented and the quality is consonantly good. The cost of meals is average. Out of the three Indian restaurants on Brook Street this one is the best with Chester tandoori a very close second. The restaurant offers a discount to residents of the Mill Hotel what is only 2 minutes walk away. In general; Cleanliness 8/10 Quality of food 8/10 Cost 8/10 Staff 9/10

The staff is surprisingly efficient and friendly even when they are really busy and looks that they…read moreare not going to be enough in numbers. The food is really good! The environment is charming and discreet. In my point of view they overload the few staff they have. Maybe is because they are always so busy I was there during the races and it was so busy and the waitress was so helpful and dedicated that we actually forgot about how busy it was. I go there once and a while and I surely recommend. The effort of the staff to satisfy the customers even in an adversity that was beyond their power caused an impression on us. Well done! You must check it out.