Something has changed at MACS Plumbing. I used to love them and recommend them. No more. I had an appointment for a Monday, they sad they might even come n the Friday. But they stopped returning my txt, I waited both days. Called twice on the phone GHOSTED! Didn't even apologize. Don't take the day off for these people. You're likely to wait all day for nothing. Just rude, can't even txt and say we're not coming. read more

I had a leak apparently going into my downstairs unit. Matt came out assessed the situation, found the problem which was my toilet and fixed it quickly. He was detailed in explaining everything he was doing and how and why it had happened. I am very happy with the service and the value of the work that was done. I will be using you folks for all my plubing needs read more

Can I give them 10 stars?!?! ! It's the day before Thanksgiving, I have 25 people coming for dinner the next day and my garbage disposal starts leaking ! Mac's to the rescue , they came to my house immediately , fixed the disposal, and the leak. I was back to baking pie in no time at all . They even gave me a lesson in using my disposal properly . Friendly , courteous, knowledgeable. Mahalo Mac's! read more

This company is really amazing!!my husband and I had a major flood that involved almost a complete demolition of our home. Dave (the owner) has reroute our plumbing that was in read more

The last thing we needed was our water heater going out, so when I walked into the laundry room and there was a growing puddle on the floor we started to looking online for a plumber. As much as I like Yelp, when I saw all the five star reviews made me a bit skeptical about calling Mac's Plumbing. I mean, who gets that many good reviews? We ended up calling a few other companies, but Mac's was the most professional and responsive so we ended up going with them. I can truly say that Dave (who owns Mac's Plumbing) lives up to all the great reviews. We got an estimate over the phone, then Dave came down to check what hardware was needed before the installation and confirmed the estimates. He brought someone else to install the water heater, but came before and after the job to inspect everything. He also was very helpful and gave us some advice on how to fix another problem with the pipes that we'd been having (and it worked)! Mac's does big and small jobs, and if I ever need plumbing work done he'll be the first one I call. As another Yelper said, they are professional and extremely trustworthy. read more

Mac's Plumbing - Plumbing Near Me

I recommend Mac's Plumbing to anyone who is looking for a good plumber on Oahu. Mac's Plumbing installed a sub-meter for us so that we could save money on our water bill. This way we don't have to pay Hawaii sewer fees on our irrigation water. Mac's Plumbing went out of their way to get all the paper work signed for us (several permit versions required by the City). Mac showed up on schedule, did a great job with the installation and was really nice! I've tried several other local plumbing companies and I have to say, Mac's is by far the best! read more

Mac's Plumbing - Mac's Plumbing in Kailua, Oahu, Hawaii - Plumbing Near Me

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Don't use him for installing a water sub meter. He might be a great plumber, but wants to price gouge you for install. For a $150 water meter and a $50 backflow preventer the bill on phone was $5000 then lowered to $1500-2000 not including all parts when I told him I was an engineer. Then he said I would have to run and draw up the permits he would sign and the city would inspect to elude that a couple visits added cost ( sounds fair: pay for extra time, but not 2k-5k) for yes a simple install of a meter and back flow preventer He stated Hawai'i wants to make it difficult to save money for Submeter charge, but that does not mean he has to price gouge (even thou if there is some of that going on) How about just charging me time, labor, and parts. Honest days work for honest day pay. read more

These guys had a fair estimate, communicated well, worked very hard, and showed up when they were supposed to. What more could you ask for? Yes, I would call them again, and recommend them to Mom, a close friend, etc. read more

With the holidays breathing down my neck and guests coming, my wife and I are tackling dreaded house projects. The biggest stressor was our guest bathroom which has not had working hot water since the last visitors came two years ago. Just to make things more stressful, the toilet has been leaking. I busted out my Yelp app and started going down the list. The first 5 star review guy never returned my calls. I even waited a week for a response *crickets* Then I called the number two guy on the list..Mac's plumbing. Called them on Wednesday, got an answer, and a plumber was here on Thursday. They sent Michael. He quickly assessed the problem on both the hot water and the leaky toilet. He had to run to the hardware store to get some more parts and was back in a jiffy. Once he got back clink! clink! clink! pau! The total bill was very reasonable in my opinion. I have tried doing plumbing on my own one time and realized quickly that I should leave some things to the experts. Now my hot water is hotting and my toilet is not-a-leaking. Only now if I can find a good psychiatrist on yelp to help me cope with the holiday guests! read more

You never know what you're getting into when you call a contractor that you've never used before, but after today's first visit, I highly recommend Mac's Plumbing! My water heater conked out, so I called these guys on a suggestion from a friend. A professional, very nice person answered the phone, took my info, and said she'd call me back in a bit. Sure enough, within the hour, she called back with an appointment time for the same day! About 10 minutes before the appointment, their guy, Dave, called me to say he was on his way and even described the truck he was driving so I'd know it was him! Dave came in, looked at my heater for a bit, and then clearly explained everything to me--what he saw, what he thought, what he did--and then gave me my options. After he did some work, he walked me through it again, told me what to do if it didn't work, and even told me what the next step would be if he had to come back (and how much work it would require). Overall, they were friendly, professional, and extremely trustworthy. read more

I contacted Denise and Dave at Mac's Plumbing after reading reviews for them here on Yelp. Denise got back to me within about 5 minutes of me trying to contact them and leaving a message. She arranged for Dave to come over the following day to work on a drain I thought was clogged or blocked in my tenants house. Turns out the drain wasn't clogged afterall, so he didn't charge us (awesome). I was very impressed by his honesty and integrity. So many cowboys would have just tried to make a quick buck, and charge an arm and a leg for not doing any work. I will always come to Dave and Mac's plumbing for any future work I need, and would definitely recommend him to anyone needing a plumber. Thanks Mac's Plumbing! read more

Phenomenal company with great service. Very reasonably priced and great at what they do! I highly recommend!

The best plumber for all you plumbing needs. Solar water heaters and plumbing work the best!! Quick service and dependable and reasonable!! Dont get burn just call Big Mac! read more

I recently had a plumbing incident which resulted in me coming down the stairs one Mon. morning and stepping into almost an inch of water in my kitchen/dining room. I had to turn off the water to the house to stop the leak. My neighbor highly recommended Dave from Mac's plumbing, telling me that he'd used him at his houses and his business. I called Dave that evening and he was able to come out on Wednesday. He fixed the problem quickly and at a very reasonable price. One of the first things that Dave noticed while we were under the house was a much larger problem just waiting to happen. I have to be honest and say that I knew about the issue, but was pretty much ignoring it until I had more time to give it some thought. Since he pointed it out, we talked about it and I asked him to give me an estimate. A few days later I got an estimate so reasonable I said 'let's do it'. A little more that a week later, they came out, did the whole job in about 5 hours and right at the estimated cost. I can't recommend Mac's plumbing highly enough. read more

I recently needed to have a garbage disposal installed. When I call Mac's Plumbing, Denise clearly explained to me the cost and when Dave could come install my disposal. A day later Denice called me to let me know Dave a job that may take more time and asked me it that would fit into my schedule. This was the first time I had someone call the day before my appointment to let me know the time of my appointment was changed. The day of the installation, Denice called me again to confirm with me the new time. I appreciate her diligence and Dave's work was top notch. The Yelp reviews were definitely accurate and played a part in my calling Mac's Plumbing. I will certainly them again. read more

David came over to survey the place and he gave a thoughtful, accurate assessment of old and worn valves and pipes, and he recommended efficient ways to solve them. Mike came over to do the service and he was knowledgeable, professional and efficient. The home is in better shape and I will call them back again. read more

I've had Mike and Dave help us with a few different plumbing issues and recently had them setup a new dishwasher setup for us. Working with contractors and people in construction in general can be frustrating, but these guys are wonderful. They show up on time, do a good job, and they maintain a clean work environment. I've been happy every time we've hired them. And they honor the prices they quote you. read more

After canceling 3 times, Mac finally came out to my condo. He was there for 30 minutes, and he charged me 200 bucks! Do plumbers get 400/hr.? My sink wasn't even fixed, and was still leaking. When I finally did get ahold of him, I got a bunch of attitude. He came out a week later and fixed it properly, and still tried to make it sound like it wasn't his fault. Go with any other plumber. read more

Waited a week for a bid and when I received it, it avoided any liability for the roof penetration. When I emailed back to have that corrected, I was informed that they got another job last night and no longer could fit me in the schedule... This was a $3,500 job, not a drain clear. Very unprofessional, I would not recommend. read more

Mac came out and installed my new faucet, did a great job and the price was very reasonable. I highly reccomend this company. read more

David and his team were excellent! The team is professional and through. It is obvious that quality work and customer satisfaction very important to the company. Strongly recommended! Glad I called Mac's Plumbing. read more

I have used Mac's Plumbing twice in the past 3 months, and both times I received excellent, professional service at a reasonable price. Mike was our plumber both times, and was very knowledgeable and fixed our problems quickly and thoroughly. Today I had a time-sensitive problem and he showed up within 20-30 minutes of my call for help. With this level of service and professionalism I will use Mac's for all of my plumbing needs. read more

Responsive, very attuned to listening to the problem, did a professional job, and was reasonably priced! I called Dave at about 9AM and left a message, he called me back in 30 mins, we set a time for 1230, and Mike, his employee, showed up at 1230. The job was small (a leaking refrigerator line for ice). Mike surveyed the problem, fixed it in about a 1.5 hours (had to go get the right size copper tubing at the hardware store), and upon leaving, guaranteed the work and to call if there were any issues. That job would have taken me the entire weekend to do , and it would probably still be leaking. This is a great company, run by a professional with employees that are care. I'm proud they are doing business in my town....a great asset to customers and the community. H. read more

This is the second major job Mac has completed at my house. He and Mike are great the work with. Mac is completely trustworthy 100%. Outstanding work, my Father was a state building inspector and he states the work completed is excellent. I had to go to the mainland during this 3 day job and it was easy to trust Mac with completing the job successfully. read more

I appreciated the fast response time and reasonable rate. They diagnosed the problem and completed the work in about 2 hours even though my toilet had been incorrectly installed by the builder. They showed me every step of the process so I understood what work was needed. They also cleaned up really well. Thank you. read more

Sounds a bit crazy, but I had seen a Mac's Plumbing truck around Kailua and was impressed with it. As a property manager, I had a couple of minor repairs at one of my properties. I called three different Windward plumbers and had to leave messages at all but Mac's. They were able to schedule my repairs within a day or two. And while doing the repairs, the old spigot on one of the bathroom sinks was bad and Dave was willing to wait for me to run down to the hardware store to pick up a new one. When all was said and done, I was very pleasantly surprised to get a very reasonable bill for services. From here forward, I will only be calling Mac's Plumbing. read more

I highly recommend Mac's Plumbing T.I. family and friends - prompt, fast at a very reasonable cost

David is very efficient, professional and completed the job in a skillful manner. He also made useful recommendations.

I would recommend this company. I had a moaning pipe when flushing the toilet and when I called them, they came out the next day. The service was quick and price was reasonable. I would use this company again. read more

Well the day before Thanksgiving we decided to tackle changing out our sink and plumbing however looking at the project it was way to stressful for us. So we made the call to Mac's Plumbing and he rescued our pre-Thanksgiving project!! He was AWESOME!!!!! We will use him again for sure!! Thanks Mac's Plumbing (David) for SAVING our THANKSGIVING!!! read more

David from Mac's Plumbing come by today to check on what we thought was a stuck drain for a new washing machine. He took a quick look, gave us his opinion and estimate, and began to work on "clearing the drain." Long story made short, after a minute or two he called me in the room, showing that it was perfectly operational and not clogged like we originally thought. This level of integrity and professionalism has ensured we will always use him for our future plumbing needs and will also recommend him to our friends. read more

I am dealing with David regarding a mistake one of their plumbers made at my home. I hope it can be resolved equitably...will update as soon as possible. When resolved I hope to be able to rate them again. read more

One word: Lifesaver! David was professional, honest, thorough and personally ensured the project was finished (which I can't say for the previous plumbing team that walked away...) I have already recommended David to two of my Kailua friends and I would pass his name to anyone looking for a quality result!!! read more

This company gets five stars all around. David and his crew are polite, efficient, and they know what they are doing. They quickly took care of a broken pipe in our front yard professionally and quickly. Later that same day, a chance conversation with David about some warm tiles on the kitchen floor quickly became a disaster averted. There was a hot water leak under our floor and we didn't know it. (The warm spot had been getting bigger over three months). This could have been a nightmare repair job, but David knew that a reroute of the hot water pipes would save us money and time. We are grateful and relieved that we found Mac's Plumbing on yelp. Dave and Mike were very helpful. read more

Needed a toilet replaced called them got great advice on procuring the toilet and they installed it the next day. Very responsive, polite, professional. Payment was very quick and easy. Not to mention they did this while I was out of town. read more

Mac's Plumbing - New toilet - Plumbing Near Me

David and his professional crew, Mike, are knowledgeable and efficient plumbers. They were able to come the same morning after we had an emergency water heater leak. Mahalo Nui Loa for replacing our water heater. We will certainly recommend Mac's plumbing to our friends and neighbors. read more

Mike hooked up our kitchen sink promptly and efficiently and for a reasonable rate. Very pleased.

Earlier this year I called because one of our toilets was running (we have 3) and I thought that I remembered that one having been repaired by this company earlier. When the technician assessed the toilet he told me that they had not repaired our toilet before. I told him to go ahead and fix it. I had used there services before and was happy. I thought they were very reasonable. Toilet got fixed quickly and I was billed. The bill was HUGE. i couldn't believe that I had given the go ahead without getting an estimate. I assumed (never do that again) that it would be a quick and easy fix (compared to other work that was done) at a reasonable price. I am not a plumber, but I would have/could have done this myself. I send the payment in full with a note stating that I did not feel the price was fair. A few days later I got my check back with a note stating that I should decide what I thought the job was worth. I subtracted a 1/2 hour from the 90 minute charge (he was only there for about 30 minutes) and send the new check with my idea of what was "fair." It was still more than I expected to pay, but they have to make a living too. Then a few months later the toilet started leaking again. The contraption they put in was unlike anything I understood or my son understood and I couldn't find any information on YouTube to follow and fix. I emailed Max Plumbing on the website stating that there was a problem and I identified myself as the one who adjusted my payment a few months ago and that I didn't know if they wanted to do business with me... Well, I never heard anything from them and the toilet leaked and got worse as time passed. Finally yesterday I bought a complete set up to replace the set up that was in there. It took me 3 hours to removed and replace the set up they had put in. Now I can see the flapper and replace as/if needed. Soooo the leak is fixed and I am now a certified plumber (in my families eyes). I will not be using this company and wish those who do the very best. Thank you for listening to my story. read more

David and his crew were amazing! I would definitely recommend his services to any Ohana looking for a trustworthy, professional and efficient plumber. They came within an hour of calling and explained exactly what was wrong as well as the process of fixing the broken part weighing out the pros and cons of the situation. Excellent customer service! read more

Eight months after a major bathroom remodel, and thousands of dollars, everything backed up into the shower, no toilet. Called for emergency assistance at 1:30; called two hours later to inform us that they couldn't come for TWO days. Called Greekz Plumbing, who offered to come by after their next job TODAY. I said tomorrow morning would be swell. You don't always get what you pay for. read more