A fantastic vet. We see Dr. Thornton for my dog Penelope and Dr. Nunes for my kitties…read more I'll start with Dr. Nunes, she's absolutely incredible. So kind and gentle with the animals, and she always explains everything she is recommending for them and why. Her thoroughness helped identify a rare type of kidney stone in one of my cats that could have easily been missed. Dr. Thornton is amazing as well, and definitely the best vet I've ever worked with. She is very down to earth and easy to work with. She's wonderful with Penny, and really listens to my concerns and questions. All the vet techs are wonderful, so kind, professional, and thorough. You can tell everyone here loves their job and the animals they work with. I will say, wait times are long. If they tell me it will be 20 minutes, I usually plan on 45. This has been for every appointment and I've been going for a couple years now. HOWEVER, this does not deter me from keeping this vet. It is simply something I know to be aware of and factor in when I am scheduling. Thank you Sactown vet for all you've done for my fur babies!

Avoid SacTown Vet!…read more They refused to vaccinate my dog after only a few minutes and still charged the full $91 visit fee despite providing no real care. I clearly explained my dog has some sensitivity from past veterinary trauma. During the exam, they touched her from behind without warning, she gave a brief warning response (no bite), and they immediately stopped and refused to continue. The only options offered were: * come back for another paid visit with anti-anxiety meds they never told me about beforehand, or * take my dog to the back alone for sedation/anesthesia to complete vaccines. I don't understand how separating an already anxious dog from their owner, restraining them, and sedating them is considered more "fear free" than a calm, controlled vaccine with the owner present. For context, my dog regularly goes to groomers and is handled all over her body without issue. This feels specific to the vet environment, not general aggression. I later went to another highly rated clinic and they handled her immediately and professionally. She was given treats, a muzzle was only used briefly as a precaution at the end, and she received all vaccines and testing in one visit within minutes--for a better price. This clinic felt rigid, poorly communicated, and more focused on protocol and repeat visits than actually working with the animal in front of them. I would not recommend them.

Sacramento Animal Hospital has provided my cats and I great services and supports. I initially…read morebrought my two adult cats for general check ups and to address some concerns. The staff have always been very friendly and professional. The techs are knowledgeable and calm around the animals and the doctors are great! They are prompt with calling for results and explaining what certain things mean and the options you have for treatment. I have also had good luck with getting appointments scheduled at times that work for my schedule and aren't far out. Their lobby has a few seats for cats only which is nice. The lobby is also fairly large so it doesn't feel cramped or uncomfortable. They also have a sign that says they accept Care Credit but I have not used this before. The parking lot is also spacious. I'm very happy with my experience here especially being an anxious pet parent. Definitely recommend.

I can't say enough about Sac Animal hospital . We have been coming here with our fur babies since…read morewe moved to Sac in 2012. The staff is wonderful. You can tell they love the pets as much as we do. We have had them take care of all three of our puppies. They also have assisted two of our fur babies cross over the to the rainbow bridge. I can't say enough about the empathy they provide and support to families. I highly recommend them!

As someone who works with veterinarians for a living - I wanted to give the Broadway team a…read moreshoutout! I've taken my young dog here to get his standard shots/exams, but this last week I took him in for a leg issue that turned out to need surgical intervention. Scary, and expensive news. But the team was so great. Got us in for a same day, after hours appointment, and scheduled his surgery within a week of calling in. Doctor Baum called me personally to explain what was happening, why he recommended the surgery, a video of how the surgery works, and a detailed estimate. Gave me time to process because it can be overwhelming mentally and financially. Staff all loved on my boy both visits - it's a good sign when your dog wags his tail entering the vets office. Day of the surgery doctor called me before and after surgery to check in, and reviewed the results with me. Private Equity firms are buying up practices and hospitals all over the country. It's important to support local businesses who care about your furry family members not just about the bottom line. Thank you BVH team

My experience here was disappointing. The veterinarian spent only a few minutes examining my dog,…read morewho seemed tired and disengaged, and the visit resulted in a very expensive bill. When I called with follow-up questions, I felt pressured to schedule another appointment rather than getting helpful answers. I was also unhappy with the appointment and billing policies. Overall, I did not feel confident in the level of care or customer service provided and would not return.

This is our second visit to NVH and I feel like we have found our sweet babies' new spot. The tech…read morewas very sweet and Dr. Amend was great with my boy, Finley. Our normal vet is 40 minutes away and took amazing care of all our animals. It is fantastic to find a clinic that I feel comfortable with, 3 minutes from home!! Thank you Dr. Amend!!

Dr Pate was friendly and personable. We are new to the area and my cats got sick. She pet them…read morewhile talking to me and explained what we would be doing to get them better. She prescribed them medicine and told me I only needed to come back if they didn't get better. The cost was reasonable for the services. If my animals need any other care while I'm in Sacramento this is where we will be going.

JoJo was extremely helpful and kind when I brought my pup in and answered all my questions. Very…read morewarm and welcoming environment.

Very poor front staff. I wouldn't go here a third time. Looking at other reviews, I'm not the only…read moreone walking out annoyed. When I arrived, there were already multiple pets in the waiting area, including two small dogs that were growling at mine. My dog handled it well and stayed calm. However, when two men walked in, my dog barked out of discomfort. Instead of handling the situation professionally, the receptionist.. without even making eye contact.. said in a very dismissive/fake tone, "does your dog want to wait outside?" I waited outside, while the two men who came in after me got serviced before me? While waiting, the front desk staff also made an awkward joke about my dog "not being blue, but red," and then doubled down on it when no one laughed. It came across as unprofessional and uncomfortable rather than friendly. The bigger issue came during our appointment. When we were finally brought back, the nurse had completely incorrect information and thought we were there for a prescription related to incontinence. Something my dog has never had or been treated for. I had to re-explain that we were simply there for updated shots and an exam, which should have been clearly communicated beforehand but the front desk got that wrong too. I don't blame the nurse or the vet as they were nice as could be. Overall, the experience felt disorganized and dismissive. From the front desk interaction to the lack of accurate information, it didn't give me confidence in their communication or care. I hope they take steps to improve how the front desk interacts with both pets and owners.

Incredible team. HIGHLY recommend Arden Animal Hospital. They were the first vet I ever became…read moreestablished with when I rescued my dog. They are so polite and professional. I wish I could keep taking my pets here but I moved. Thank you AAH!

I've been coming here to the Animal hospital on Fulton Avenue for about a year and a half now…read moreI recently had an issue that scared me because my little cat Rosie had a ruptured anal gland. I tried to set an urgent appointment, which was accepted the day later. The staff is always exceptionally friendly, and Dr. Long is an exceptional practitioner because she not only loves all animals. It's obvious, but she's always sympathetic to my financial needs as a retired person living on Social Security only.. Not only is Dr. Long a professional, but she is a wonderful young lady and I highly recommend going to Arden animal Hospital for all of your pet needs. They are a wonderful crew..

Amazing service and availability, able to get appointments as needed and they are willing to work…read morewith you and okay with whatever your budget is as far as not pushing extras (but politely still offer). My pets are less afraid of going here than anywhere else and our family all love the staff. 10/10 recommend

I am beyond heartbroken to share that my cat passed away under the care of Dr. Gill. This…read moreexperience was marked by medical mismanagement and a lack of transparent communication. Initial Negligence: Stitches were removed prematurely, leading to unnecessary complications. Mismanaged Treatment: After a diabetes diagnosis, Dr. Gill opted for an expensive, non-insulin medication despite my cat's visible decline. We then were told to wait two weeks before switching to insulin; by that point, his blood sugar was critically low (80) and he had stopped eating. After spending thousands, I was asked for an additional $600 for tests to "potentially" diagnose leukemia, only to be told to euthanize him moments later. It felt as though we were being milked for fees while our cat was dying. The lack of urgency and the questionable treatment plan lead me to believe this office is more interested in profit than animal welfare. Please protect your pets and go elsewhere.

My cat went missing and was found injured. They were able to take her in same day and took the best…read morecare of her. Didn't rush any treatment and instead focused on her getting well enough for such a big surgery. Could not recommend enough. Staff is very empathetic and mindful about saving you money wherever they can.

I looked for the closest vet that was open and came here. They took care of my dog very well, but…read morebe prepared for an expensive bill.

We brought our beloved (young) husky in for a sudden emergency, which turned out to be terminal…read morecancer. Over the two days of this experience, we were emotionally spent. Dr Harris was incredibly empathetic, she explained the options and procedures, and she went out of her way to make our doggo comfortable. It was an intensely difficult experience but we couldn't have asked for more. Thank you Dr Harris

I like to understand how you determine your dog revival policy?…read moreI brought my first dog that was already decease and the staff as $1500 revival fee and 4 month later I brought my other dog that had heart issue and your staff ask for a $750 revive fee. The first time my Care credit had $0 balance and the second time I was only able to change $444. I feel your staff determine by how much my Care credit balance allow and just determine little over than my Care credit allows. This should be investigated !!!

Do you guys see birds love birds or conures also is there same day appointments? My I don't get…read morepaid for another couple weeks I have some money now but not much and my love bird tail is bobbing, and she is wheezing pretty bad! I really need help? Thank you.

I just got off the phone with Mckenna. It was a lengthy call because I had a lot of questions. It…read morewas also very emotional. She was so kind and nurturing. I really needed that because I had called my vet earlier today and spoke to somebody that I've never spoke to. They were so cold and sharp. I will never take my dog there ever again. Thank you so much for your kindness and patience.