DO NOT LIVE HERE!!!!! I ignored reviews on made up charges upon move out and it came back to haunt…read moreme.... They will take all of your money and then some. The pool was never open, the apartments have the worst layout so air never circulates. If you cook it will smell like food it's impossible to get air to circulate. There are also gaps in the floors between apartments in the baseboard and you will have roaches going back and forth. The park beside also doesn't get mowed but once every few weeks so there are so many bugs you can't hardly walk it.. Staff is horrible to work with. DO NOT IGNORE THE BAD REVIEWS LIKE I DID IT COST ME OVER A THOUSAND DOLLARS!!!!!!!!! They literally took a random picture of the carpet and said the entire apartment needed a replacement. DO NOT LIVE HERE!!!

terrible place to live with untended trash (trash bags are thrown outside the stairwells), beeping…read moresounds/noises coming from fire riser room that haven't been resolved for days. dirty carpet floorings with millions of dog furs - when asked to clean the carpet, they said they already used professional cleaning service yet tell me why there are still dog furs in my vacuum after 7 months of living here. by the way, there are also dog furs in the washer and dryer unit - my clothes still have dog furs stuck on them. worst thing here is the terrible terrible terrible service. staff are unfriendly, sometimes rude and very very not helpful. the beeping noise from the fire room: no proper apology. dog furs: sorry we cleaned it nothing to do now. garage system malfunction and couldn't be closed for days: oops we don't know when maintenance would come, hope your stuff doesn't get stolen in the garage. maintenance takes forever to come. bonus: security is also bad here. front gates aren't closed. barely closed. maybe they're closed for like once a month. oh back gates are always opened. everyone can just come in and go. they do not care for your security here - do not stay here!

I previously lived here when I was in graduate school. A few of my classmates were already living…read morehere and highly recommended. I lived at Cayman for about 1 year, my overall experience was positive. I was moving out of BCS; thus, I didn't renew my lease. The complex really is a no frills place (aka no pool, no gym, and no club house) primarily focused on providing affordable apartments with consistent maintenance. The buildings are actually older, but the property manager is consistently updating each apartment. When I first moved here, there was an option to have a washer and dryer. My apartment originally didn't come with one, but Gary (property owner/manager) placed a new set in my apartment prior to me moving in. When my dishwasher malfunctioned, he quickly evaluated it and had a new one placed in less than a week. Somethings to be aware of is that this is situated adjacent to a neighborhood and nearby the rail road tracks. The other thing is that this complex is not gated. I personally never had an issue with safety, but things can always happen whether in a gated or non-gated community. In addition, it is a no pets apartment complex. It may not be the fanciest of apartments. However, it's spacious and maintained well and all at an incredibly affordable price. Also, you have private parking right in front of your building. The selling point is the great ownership, which is definitely not always common in BCS. As a side note, Gary hosts monthly events, ranging from BBQs to burgers. Unfortunately, I wasn't able to make it, but I heard they were really fun. Also, on your birthday, you receive a $5 gift card to subway.

This is my second year living at Sterling and I have loved it! If there is ever an issue, I submit…read morea work order and within 24 hours maintenance has already fixed the problem. Totally dog friendly and love our pets! They even have a weekly contest where they pick one dog as Dog of the Week and if you're picked, you can win prizes! They have dog treats in the office always! There's several patches of grass all around the building. There are also free dog bags and several trash cans so you can pick up after your dog. The price is awesome compared to similar complexes. And I love the pool and gym! Plus the staff is awesome! The WiFi is also super reliable and fast!

Do not live here. I wish I could give zero stars. Where do I…read morestart. The management here is genuinely some of the worst I have ever experienced. Santonio and Brianna run this place like they have no idea what they are doing and every interaction I've had with them has confirmed that. They are unresponsive, unhelpful, and when you do finally get a response it's dismissive and tone deaf. They removed trash bins from our doors with absolutely zero notice and then had the audacity to charge residents for a trash violation because we didn't know what to do without them. When I raised the issue, instead of taking accountability they hid behind policy emails and acted like the communication breakdown was my fault. Five dollars isn't the point. The point is they don't care about their residents. On top of that they consistently lose packages. This has been an ongoing issue that management has done nothing to fix. You are paying good money to live here and can't even trust that your deliveries will make it to you. The apartments themselves do not live up to what they sell you on. They will smile in your face during the tour and tell you everything you want to hear and the reality of living here is a completely different story. I genuinely believe I could do a better job managing this place on my own. Save yourself the headache and find somewhere else to live. You have been warned.

Cedar Ridge has great communication skills & cares about their residence comfort! Great place to…read morelive!

I lived here when Jana was running this apartment management and every since she has left and the…read morenew ppl have taken over it has dramatically gone down hill badly. All the previous standards gone. Stuff is not clean; idk if we have a proper maintanence team anymore. The whole peaceful family-friendly enviorment is gone. Its gotten really ghetto, really fast. No one in the front office seems to be on top of things. Can't even get the sheets out to let us know whater our water bill is ontop of rent but want to hit ppl with late fee's. The pools just gross. I wish Jana was back or had someone who is able to run it this place properly and have a standard.

Very Disappointed on Move-in day...............Issue's Bldg…read more19 1. No Desk Chair 2. Front Door of apartment -- Disgusting -- Needs Painting 3. Apartment was not cleaned..especially bathroom 4. Hair clogging drains 5. Kitchen Lights hanging by wire 6. Bathroom Door won't close --- can tell someone went to fix it and purposely put the plate in wrong bolt won't close 7. Bathroom Tub Nozzle loose not caulked 8. Hallways need cleaning & paint 9. Elevator needs cleaning

Surfaces are impossible to clean, walls are paper thin, bathrooms and air filters have mold, they…read morehave a deal with a towing company & if you sign here, you or your guests will 100% experience a car getting towed, without question. AWFUL.

As someone who has lived here for many years, I can tell that this has been, and will be, a varying…read moreexperience for everyone. Personally, I found the roommates, space, and overall ambience of the apartment pretty great! I am grateful and appreciative of the gym, lounge, study spaces and pools (regardless of how many times I use them), and over time, I've seen myself through so much change, development, and self reflection with myself through the comforts and accessibilities Park West gives. Now, from what I've absorbed in observation, this apartment is not without its problems. The maintenance, while they have done an appreciative service, can sometimes take days, weeks, and rarely, even months to respond to an issue, which all depends on the severity of it and the time of year (As a heads up for anyone reading this, if you find the maintenance time to be slow, that normally happens in the early fall when everyone just moved in). As for the peace and quiet, it really does depend on the roommates beside, above, and below you; while I found it to be okay, I've noticed others complaining about it and the walls being "thin" as a result (especially in the Towers complex). I'm not saying that the walls ARE thin, but it really is subjective and up to each person to be the judge of that. Finally, as I renewed each year, I first found the new rental price to be okay, but then it started leaping exponentially, eventually going up by at least $100 per month compared to the previous year's lease. As someone with low income and non-mobility, I find this to be troublesome for myself and the impoverished students and community. In conclusion, this apartment may have its flaws, but it's apparent that the staff here are pushing through with a lot of effort. And if you, dear reader, currently have a negative outlook on this place, I hope you at least consider it from their perspective. If you don't, then reserve some time to think about it, and you may just reach a different outlook.

No regard for the sound the apartment decides to make and when. Metal banging for the last hour and…read morea half and its fokin 8 am on a Saturday. Eat it

This community is more than just a residence; it's a family. Despite my struggles over the past few…read moreyears, I am beyond grateful to now call this my home. When I visited the office about a year ago to inquire about my position on the waiting list, the Managers Ms. Natasha and Ms. Rita looked up my name and informed me that I was nearing the top. They provided me with a clear outline of the necessary steps to take moving forward, ensuring we were prepared when a two-bedroom unit became available. I frequently visited the office to update my information and request status updates, and the Managers remained helpful and accommodating (even though I know I drove them crazy lol). After approximately 14 months, my persistence and their efforts resulted in my approval. Since moving in, I've encountered nothing but kindness from the residents and staff, who have gone above and beyond to assist me and my son. I love the cleanliness and safety of the premises, it's been a long time coming, but my son and I have never been happier. Ms. Natasha and Ms. Rita are the managers that helped me through this entire process and I would like to to give a shout out to there dedication to making this community FAMILY The maintenance men have also been so helpful anytime I need anything at all they never hesitate to lend a helping hand. I have found my forever home

Not only are the apartments not well-kept, the current management is trying to remove feral cats by…read moresurrendering them to a shelter. This means all of these cats will be deemed unadoptable and put down. Instead of listening to science and factual information regarding the benefits of trap neuter return, Rachel and the other management members have decided to kill these cats. Management does not listen to what the residents are saying and couldn't care less about how they are negatively impacting their surroundings.

I moved into the london June 2024! Management accommodated my early move in, as there were open…read morespots left! I've enjoyed the office staff, and maintenance as they've been so much help! Anderson, one of the office members, picked up my call over the weekend, and actually went all the way to my unit and put away some items i'd mistakenly left outside by the stairs!!! If it weren't for him, a valuable item could've been taken, or damaged by incoming weather!! Thank you to the London for the amazing staff willing to go the extra mile! Here's some pictures that include the summer pool party sponsored by WHATABURGER!!!

I've lived here for going on 5yrs,the staff is attentive to your needs,there's all kinds of…read moreactivities for tenants,i honestly can say I enjoy my stay.

Great Apartments !! I've been here since 2023! Definitely affordable rent ! maintenance is great…read moreand the Ladies at the front office are so kind ! Peaceful and family oriented!

My issue is that the garbage goes from the overflowing garbage bins into the stream of Longmire…read morePark next door. Until the apartment complex takes responsibility and creates a barrier to stop the garbage from getting into the stream my three star rating will remain. The garbage is ruining Longmire park. They need to be forced to address this issue.