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Magic Motors Inc

1.5 (8 reviews)

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Carey Paul Honda

Carey Paul Honda

1.9
(160 reviews)

I just moved here and needed to get my oil changed. I read the reviews - mostly bad - for the…read moredealership in Stone Mountain and was concerned but decided to get an appointment anyway. Got there early and my technician was still at lunch, but another man assisted in checking me in. When Mr. Z (my assigned technician) returned he came to introduce himself. Shortly thereafter he came to tell me there was a problem with my coolant system which was discovered when they put the car on the lift. The first diagnosis was dreadful but he said they would investigate further. Shortly thereafter he came back in a celebratory mood, and said that the problem was not as severe as first anticipated. Ultimately, the repairs only took slightly longer time than I had expected just for the oil change. I was told of everything that was happening and could not have been treated more cordially. The only reason I am not giving the 5th star is that the waiting room is shabby and needs a good redo at some point. Otherwise, as to the service done, I am VERY pleased. Thank you Mr. Z.

Nothing wrong with the car. It's my 5th Honda and when it dies, I'll buy another. This is only…read moreabout the dealership & its staff. One word: OY! No attention to detail. We sat at our credit union for 2 hours, waiting for 2 pieces of paper from STH to be scanned to my credit union rep. Those papers were wrong FIVE TIMES. My middle name was wrong, my DOB was wrong.... wrong driver's license in the wrong state. Price was wrong. Finally we were done there and headed out to pick up the car. Was told by the sales rep gal that we'd be in/out in 15 minutes. LIE! Waited and waited and waited. Finally I was like "And what exactly are we waiting for? We were supposed to be out of here 45 minutes ago." She says "I'm waiting for the finance manager." K... sigh. Then she was waiting for ANOTHER manager to do whatever that manager does. All they did was waste time. FINALLY got into said Finance manager's office to sign off on the last of it and hand over our down payment check & the credit union check. STILL took another 30 minutes because I found errors...again. Yeah, the guy apologized repeatedly but he knew I was NOT AMUSED. By then, I just wanted my car to go home! Made it clear that the only reason I didn't walk away from the deal is because of their "Non-Refundable Deposit" form I had to fill out so they wouldn't sell the car out from under me. Were it not for that, I'd have departed. Music in that dealership was so loud, we could barely hear ourselves think. Plenty of people walking around... doing just that. Nothing else. So incredibly unprofessional. Told them "You wanna learn how to run this dealership better? Go visit Honda Carland in Roswell GA or Ed Voyle's Honda in Marietta GA. Those two are class acts. Again, I'll buy another Honda someday but it will NEVER be from Stone Mountain Honda!

MSincos Auto Broker

MSincos Auto Broker

5.0
(2 reviews)

Bought a 2008 Honda Civil with 100K miles. Great price. Great car. I keep the oil changed and the…read moreonly unexpected expense was two new tires. I would buy from them again but this may be my "forever car."

I am so honored to be this business' first review!!!!…read more Though it took a month to share my experience, I was really loss for words at how much I fell in love with MSincos and the owner, Marcel. My son had a terrible accident on 285 that left his car totaled in May of this year. And, of course, my insurance company low balled the payout for the total loss of the vehicle. I had spent over $4K in rental car fees with Enterprise as I searched feverishly for a replacement car for him but ran into so many shady dealers until Cargurus brought me to MSincos in July. My son and I drove quite a distance to Marcel's car lot and test drove a couple RAV4s. I was really shocked at Marcel's kind and honest demeanor and immediately, I knew this was the place and the person I wanted to do business with. My son liked him too which doesn't come easy (lol). I can't tell you how many texts and phone calls Marcel fielded in trying to help me but it was a lot ! He never changed his approach in dealing with us the way he would want someone to deal with him. Needless to say, I fell in love with this man's heart in the process and consider him a friend. We settled on a 2013 RAV4 XLE that was loaded with all the features my son wanted and one that Marcel just threw in upon request! Marcel gave me a great, no hassle, deal and he has earned a customer for life. I drove the car home in pouring rain and it was such a smooth ride - likely the only time I'll drive it because my son never lets me drive his car even though I paid for it . I still call or text Marcel occasionally just to say hello because I never want to lose touch with him. He's a lovely person and could teach the industry quite a bit of wisdom in creating happy car buying experiences. Never have I been so at ease about a vehicle purchase. Please go see him if you're looking for a car and give him a hug from Alicia . Thank you Marcel - this family adores you and will never forget how you treated us. You're family now

Magic Motors Inc - car_dealers - Updated July 2026

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