Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Yianni was professional, on time, and pleasure to work with. He's an expert at what he does and…read moreaffordable.

I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

They go above and beyond the call of duty, and they are very timely. Thay have a lot of patience.read more

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Alan is one of those guys that you meet that on first blush may seem like he's selling you a lot of…read moregear you don't need. I'm a former technology journalist and he had stuff I hadn't heard of. I ran his gear past people in the know who said "yeah, that's good." A sidenote: Sometimes Alan is slow to get back to you on phone or iMessage. He's booked solid. I don't like it any more than you do. But in the bay every single good professional is like this, because they are inundated with calls and need to do in-person evaluations to do a good job. I wish the world was easier too guys. Sorry. Alan did a giant (119") 1080p surround sound installation in my loft in Oakland late last year. It was costly, and Alan worked with me to bring down said cost with explanations behind every bit of rational and actual links to what he was getting. Alan also let me use gear I already had, which meant that the actual installation itself was quite confusing to look at at the end. I was furious, and not particularly nice to Alan afterward thinking he'd broken everything. No, what he'd actually done was an intricate, cost-effective amp/ethernet installation, built through the *ceiling*, leading to my aged receiver, to the speakers I had provided. In essence, if you know stuff about a/v, once you bring in someone's potentially bashed-up gear into the situation it effectively is a gamble to see what will work with what. Alan not only made it all work, including with a receiver that I would frankly describe as aged, he recommended the right places to save money to still have the effect I wanted - an awesome home theater. It came out looking and sounding amazing, and more importantly removable. He taught me in a non-condescending manner what he did and why he did it, and made a clear promise (and actually booked time to) fix any problems. There were no problems. Any anger I had was that I didn't understand how it worked and the only criticism I could give was Alan didn't leave a manual of his work. Alan is not cheap. Alan is also - and I use this term very rarely - an actual artist. He wants the thing to look and sound perfect. I just hired Alan to do a second job he has not started yet, and he talked me OUT of spending $3000+ on a new projector screen and $2000 on a new projector, telling me to keep my quite-adequate plasma screen, as it'd be just as good. I am sort of a gadget/network person and know what I'm talking about. If you want a cheap guy to do an okay job, don't hire Alan. Don't waste is time. He will charge what he charges for the gear at the price it comes out at (if not cheaper, and believe me I've checked). If you want someone to put down some cheap CAT cables and some HDMI cables he found on Monoprice and Amazon, give them a call. Alan is an actual professional who knows a lot. I take umbrage at anyone claiming Alan "focuses on dollars more than customer service." My own personal experience, even when I was not the most calm (calling him at 2:30am GMT from England, where I was at the time of installation), is that he cares more about customer service than most A/V people I've run into. And knows more than them too. Overall, what you get is the closest you can to professional at a consumer price. It's not cheap. It never will be if you want something that'll last, sound good and look good. If you want constant download speeds/constant signal throughout your home, Alan is going to find *what will do it.* To S.B.: I do not know specifically what equipment you were left with by Alan, however I have spoken to him about the networking gear he uses, which (I used to sell WIFI/WAN/LAN gear commercially) is Unifi/Ubiquiti gear. This prices much the same as a Netgear Nighthawk/high-end ASUS router, and gives superior service all around. Alan is not just a guy who knows things about audio/visual, he is actually very smart and knows about networking gear too. I do not believe you were sold a $1000 router. I imagine you were sold a $1000 setup which would cover your entire house. The WIFI never really working properly? Not really sure. And if it's 5x the price of a Mac airport - your comparison point - I'm gonna go ahead and say your knowledge on networking product is deficient. That's an $84.99 or $184.99 router, and if you're using that as a comparison point you're not buying a Netgear Nighthawk, Asus AC87U or Unifi AP AC - all of which are on the upper end of the routing scale and are the only routers a real professional would use. If your new guy used these as your comparison points. If you want your signal and your download speeds to be consistent and the signal to be constant across the house, you need good gear. This is not cheap gear and Alan is not a "cheap" provider who "just gets things done." I've got no fiscal benefit in having him around. I choose to spend tens of thousands of dollars with the man because he's just that damn good.

You may note that Alan hasn't had a review on here for many years. That's because his business has…read moregone down hill fast and things are not good. We've had multiple AV professionals in our house over the years and we've also had Alan. There is a major difference between the two. Cutting corners, sloppy work, and long delays are the norm. Not to mention he will put a lien on your house and threaten you with legal action if things don't work out. Trust me. Avoid. At. All. Costs.

I was having an issue with my Lutron RA2 system due to a IP address change. I was also having a…read moremiscommunication issue with the person I had regularly been using in the east bay. I called on a Friday and was transferred to Kevin who immediately started helping me. He set up an appointment for the next Wednesday along with a detailed email of what they would be doing. As it happens the miscommunication with my regular guy resolved itself and he came by and took care of the issue. I called Kevin to cancel and it was a no issue and no drama cancellation. I would recommend SoundVision based just on this interaction, and I will make a recommendation to whoever buys our house to use SoundVision for any issues!

We worked with Roddy and Gabby on an art bookshelf. I was impressed with their level of…read moreprofessionalism and knowledge. I knew I could trust them with any questions, responsiveness, and dedication to completing the project with meticulous attention to detail. Roddy's ability to problem solve technical issues as well as bring creative solutions made all the difference. I highly recommend Roddy and his team to anyone looking for AV/Smart Home solutions.

These guys are awesome. I had AudioVisions install our home entertainment system that included a…read morecustom made drop down TV system from our ceiling, and an in-house music system controlled by Sonos. The team is timely, courteous, professional, and very knowledgeable. I am writing this review because their post-install service has been incredible. If we have a problem or question these guys respond and show up within hours.

From the owner: Control & Automation, Lighting Control, Home Theaters, Automated Window Coverings, House Video and…read moreAudio Systems, Movie Server Systems, Media System, Acoustics, Seating, Equipment Rack & Cabinetry, Power Management, Surveillance System, Communication System and IT Solutions.

If I could give Manny 10 stars I would, he was so responsive, did a fantastic job. Called him on…read moreFriday, he came here today with the TV and everything he needed to hook up our system. Manny has decades in the industry, and it shows. His helper, Willie, was amazing as well. Everything works, and he spent time with us to make sure we understood how to make everything work together. He got our older Bose system to work (amazing sound) and picked a great tv for us as well. Trust me, if you need AV work this is who you want to use.

Another amazing and clean job! I would hire Manny and Carlos again for future installations. This…read moreis now my second AV installation and like the first, more than happy with the quality of work and setup in preparation, as shown in the photos.

Jake did an excellent job with installing a new TV wall mount over our fireplace, as well as hooked…read moreup our new sound system. He was meticulous and precise in his work. He spent many hours making sure his work was to our liking.

From the owner: TV Installations/Home Theatre Installations/ Consultations for Audio Visual and Networking…read moreInstallations