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    Magnolia Heating and Air

    5.0 (1 review)
    Open Open 24 hours

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    Services - Magnolia Heating and Air

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    11 months ago

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    AirSouth Cooling, Heating, Plumbing, and Electrical

    AirSouth Cooling, Heating, Plumbing, and Electrical

    (28 reviews)

    This is an ethical company. Top-Notch in my book. The Air…read moreCondition at my mother's home was not cooling. I called all over to find a HVAC company that would come out. We are in the boonies (Vaughan MS). I did not receive a return call from most of their telephone numbers were disconnected. This has been a hot month and my mother has COPD. I finally got a hit on Google for AirSouth in Mendenhall MS. Since I have never heard of Mendenhall I knew this company was going to be too far away. However, I called anyway and left a message. I received a call back directly from (Ashley) I think, very nice lady. She checked the service area and found they do indeed service Vaughan Ms. She scheduled an appointment with me that day, which by the way was a Saturday. The technician Johnathan C. showed up as scheduled, I also received a text message as well as a picture of the technician. I thought that was the best, especially for a single woman living in the country. Johnathan C. can in, quickly diagnosed the problem and quoted me on the repairs/Replacement. He asked if the warranty was registered. Of course I did not know nor have any info on that. Johnathan C. offered to check into this for me. I am a researcher by heart so, In the meantime I checked around for the replacement unit cost. I found the quote was fair for the work to be performed and the cost of the unit. Finding this info. put me at ease with the company and the technician Johnathan C. This is the company I will use for all of my HVAC needed. I feel confident in this company and comfortable that they ARE NOT trying to up-charge me because I am a single woman as so many contractors do.

    Honestly, I can't believe I am having to deal with this situation. I have never received such poor…read moreservice and indifference from a company in my life. I purchased a new unit less than 2 weeks ago. The salesman, Joseph, made many promises, none of which have been kept and now my unit does not work at all. It is likely a small issue with the install, electrical, etc... Doesn't matter. This is a $20k unit, and yes I overpaid. I knew it was too much, but I assumed paying a premium would get me premium service - the opposite has happened. I'm on the 2nd day of no A/C and it's 82 degrees today. They have failed to show up THREE times as of right now. I have taken off work and canceled plans to be here, and apparently, they were not even going to tell me they were not coming. I had to call when the appointment window had passed to find out. They claim to have a 1 year "test drive" period in which they take everything out and refund you, but I have no confidence in anything they say. We are about to find out if that's the truth or not. This situation is pathetic and sorry. To charge so much and to have a grown man stand in my living room, look me in the eye and lie to my face about what I should expect is abhorrent and shameful. Please, call someone else. Anyone else. I don't see how it can get much worse than AirSouth.

    Magnolia Heating and Air - hvac - Updated June 2026

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