I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

The only time this company gives you good service is at the start when they haunt you to sign up…read morefor their services. We are highly dissatisfied with the manner they handle problems that arise with the renter and does not even do the necessary investigations when there is something that comes up. I honestly don't know what you pay for! Do not recommend them at all!

Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

the building we live in has such poor neglectful management . been here for a year or so…read moreunfortunately. 1. homeless sleeping / pooping / peeing in entrance & stairways. Which took weeks before it was cleaned up 2. entrance door lock keeps getting jammed and it takes weeks prior to it being fixed. 3. constant false fire alarms 4. lack of security no cameras other than tenants balconies by tenants choice. 4. Had floodings happen because of an upstairs neighbor 5. Hallways , stairways always smell like a dumpster , horrible stench cleaners only come before a health and safety investigation just so they can briefly cover it up. 6. Constant higher traffic throughout the night. 7. We pay condominium rents to live here 1000+ for an unsafe environment 8. Find needles and used spoons for smoking drugs in stairways&hallways, very often .. must I add there's children living here, this building needs to get shut down 12914 64th street Edmonton ... or simply better management who care more about their tenants. I'll see if I can post photos/videos

Update on Bella, they are not in business anymore as the main person, whom we were not told about…read moreat purchase time which is illegal in real estate, sold their 12 units. Kinda not surprised as he finally wanted to be on the condo board at last meeting but as a result were never called or a notice written to me and other owner of my unit. Again, more miss management as it seems the rest of us in the building were paying condo fees monthly for non service and insults when we could get the phone call answered. How did we find out? About this sale? Well a notice was posted at the mail boxes that our building insurance was due to expire, when I saw the notice, in 5 days for the entire building. Can you believe this? Normally this was covered in the yearly condo board meeting which proves my point of no condo meeting's happening as they are required by the law. I need other owners to contact me as it seems a coup is going on now the largest owned has fold out and left the building. Seriously need an owners meeting as there is no Bells management. When you call their number s young man answers but does not give his name or say who he works for. Help! I plan to live here till I die as I grew up in this area as a small child and the convenience is important to me.

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

The worst company to rent from don't rent them they do not take complaints against other other…read morerenters for noise and instead go after you for complaining too much when all you wanted to do was just have a restful night